Alex Folz
Alex Folz at Mercedes-Benz of Hagerstown

Alex Folz | Page 4

Service Liaison

Mercedes-Benz of Hagerstown

1955 Dual Highway
Hagerstown, MD 21740

Contact Me
4.9
221 Reviews

I speak German. If you do too, when you bring your vehicle into service - say hello in German.

Dealership Experience

28 yrs, 3 mos

Industry Experience

28 yrs, 3 mos

4.9

221 Reviews

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221 Reviews of Alex Folz

October 01, 2024

Dealership Rating
Employee Rating

He took great care of us and got us the car we wanted. He and the rest of the management staff gave us a great and affordable deal on a great car. We can’t say enough about everybody at the dealership. More

by Lannonmr2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2024

Mercedes-Benz of Hagerstown responded

Lannon, we're delighted to hear that you had such a positive experience with our team at Mercedes-Benz of Hagerstown. Thank you for recommending us and sharing your kind words about Marty, Alex, Justin, and the rest of our staff! Enjoy your new car!

September 21, 2024

Dealership Rating
Employee Rating

Kyle was ever so helpful in helping us decide on a car taking into consideration our needs! He is a paramount professional who even spent hour or greater orienting me to the many add on options on my be More

by lamanilla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Stonebraker, Kyle Swanson

Sep 23, 2024

Mercedes-Benz of Hagerstown responded

Thank you for sharing your experience! We're delighted to hear that Kyle and Alex provided exceptional service at Mercedes-Benz of Hagerstown. Enjoy your beautiful new car, and we look forward to continuing our relationship with you!

August 15, 2024

Dealership Rating
Employee Rating

Alex and the service department at this dealership is first rate. I consistently receive excellent service and communication. More

by marleneyoung99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2024

Mercedes-Benz of Hagerstown responded

Marlene, we're delighted to hear that Alex and our service department at Mercedes-Benz of Hagerstown consistently provide you with excellent service. Thanks for the kind words!

July 15, 2024

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I have been a loyal customer here for the past 30 years simply because this dealership is “The best of the best!” More

by queenbee3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 15, 2024

Mercedes-Benz of Hagerstown responded

Thank you for being a loyal customer for the past 30 years! We're honored to be considered "The best of the best" at Mercedes-Benz of Hagerstown. Your continued support means everything to us!

April 20, 2024

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Employee Rating

We had a great experience, easy transaction, courteous and knowledgeable staff and fast service. Highly recommend. More

by 2dawgbluz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Shemon, Rob Edmonds

Apr 22, 2024

Mercedes-Benz of Hagerstown responded

We're delighted to know that you had a great experience with us at Mercedes-Benz of Hagerstown! Thank you for recommending our knowledgeable staff and quick service. We appreciate your support!

March 24, 2024

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Employee Rating

I've leased and purchased vehicles from Mercedes-Benz of Hagerstown for the past 25 years. Every time, the salespersons, financial staff and all involved in the process were professional, courteous, and wor More

by Pcilladi1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2024

Mercedes-Benz of Hagerstown responded

It's fantastic to know that you've had consistently positive experiences with us at Mercedes-Benz of Hagerstown over the years! Rob and our team appreciate your loyalty and we're glad to have been able to assist in finding the best deals for you!

March 06, 2024

Dealership Rating
Employee Rating

Friendly, honest people. No sales pressure. Great service.. Knowledgeable people. Friendly cashiers. Helpful people. Waiting room could use some improvement. More

by Ykn
Recommend Dealer
Yes

Other Employees Tagged: Barry London

Mar 06, 2024

Mercedes-Benz of Hagerstown responded

We appreciate your feedback! It's great to know you found our team at Mercedes-Benz of Hagerstown friendly, honest, and helpful. We'll definitely take note of the waiting room for future improvements. Thanks again!

March 05, 2024

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Employee Rating

Our 2024 Is the third vehicle we’ve purchased at this dealership and with Barry London. Everyone at MB of Hagerstown has always treated us well. Barry is very concerned about the sale and making sure the More

by pdfromwv
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Barry London, Christine Thomas

Mar 05, 2024

Mercedes-Benz of Hagerstown responded

It's fantastic to know that you've had consistently positive experiences with us at Mercedes-Benz of Hagerstown! We appreciate your recommendation and are glad our team, especially Barry, has been able to make the car buying process smooth for you each time. Enjoy your new ride!

February 13, 2024

Dealership Rating
Employee Rating

I needed a quick turn-around repair of my front left window. An appointment was made for the next morning, the repair was made in less than an hour, and the repair charge was reasonable. More

by CL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dena Burger

Feb 14, 2024

Mercedes-Benz of Hagerstown responded

We're glad to know that our team at Mercedes-Benz of Hagerstown was able to provide you with a quick and efficient repair service. Thank you for sharing your positive experience!

February 05, 2024

Dealership Rating
Employee Rating

The quality of service provided is very good. We recommend this dealer and will continue to use for our service needs. More

by flohnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Mercedes-Benz of Hagerstown responded

We're glad to know you've had a positive experience with our service at Mercedes-Benz of Hagerstown. We appreciate your recommendation and look forward to continuing serving your needs in the future!

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