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Angelia Caronia
Angelia Caronia at Toyota of Cleveland

Angelia Caronia | Page 7

Service Advisor

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

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4.9
148 Reviews
4.9

148 Reviews

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148 Reviews of Angelia Caronia

May 24, 2026

Dealership Rating
Employee Rating

Every time I visit, I am greeted BY NAME, treated like a loyal customer and just a friend really. Eddie is always helpful and looks for ways to save money. More

by drmvball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Peek , Luis Mendez, Eddie Shadgett

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May 24, 2026

Toyota of Cleveland responded

Knowing that you feel welcomed and valued each visit really makes our day. Eddie always enjoys finding ways to help with your Toyota Tundra service and we appreciate your kind feedback. We look forward to seeing you again soon. Justin Chretien General Sales Manager 423-664-9715

May 20, 2026

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Employee Rating

Toyota of Cleveland Service Center is organized, congenial, and efficient. Angelia addressed all my concerns, above routine maintenance, FIVE STARS. More

by APEANT3591@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 20, 2026

Toyota of Cleveland responded

It’s great to know our service center provided an efficient and welcoming experience for your Toyota Grand Highlander Hybrid. Angelia was glad to address all your concerns beyond routine maintenance. Thank you for the five star rating! Justin Chretien General Sales Manager 423-664-9715

May 15, 2026

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Employee Rating

Great service ! Did everything I needed I love how they offer snacks and drinks while you wait . Very friendly and helpful . More

by ANGELGEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Anthony Durbin, Andy Peek, Michael Hampton, Matthew Reagan, Alison Smith , Luis Mendez, Eddie Shadgett

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May 15, 2026

Toyota of Cleveland responded

Thank you for bringing your Camry Hybrid in for service and for sharing your positive feedback. We’re glad you enjoyed the snacks and drinks and found our team friendly and helpful. Justin Chretien General Sales Manager 423-664-9715

May 11, 2026

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Employee Rating

Had an appointment but however wait time was extreme. Customer service was very helpful. Thanks More

by SHELIAJ-228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 12, 2026

Toyota of Cleveland responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Toyota of Cleveland Team

May 11, 2026

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Employee Rating

Thank you for being considerate of all my needs! I appreciate all of the team! More

by BRITTANYHUGHES0825
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Monte' Burney, Tom Trout, Justin Chretien, Joey Abdullah, Julien Allinder, Josh Howard

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May 11, 2026

Toyota of Cleveland responded

We’re delighted to know our team addressed all of your needs during your recent Toyota Highlander purchase. Thank you for acknowledging everyone’s efforts. Let us know if there’s anything else we can help you with. Justin Chretien General Sales Manager 423-664-9715

May 10, 2026

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Employee Rating

Very fast. Have used them since I bought my truck new at this location. Great folks in service department. More

by Joann323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Durbin, Michael Hampton

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May 10, 2026

Toyota of Cleveland responded

Thanks for bringing your Tacoma back for service. We’re glad our team could get you in and out so quickly. We look forward to assisting with your next maintenance visit. Justin Chretien General Sales Manager 423-664-9715

May 09, 2026

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Employee Rating

Toyota of Cleveland has an excellent online scheduling program, allowing one to choose and arrange for desired repairs with essentially no delay. More

by CWHETMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Mendez

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May 10, 2026

Toyota of Cleveland responded

Hi Whetmore! Thank you for highlighting our smooth online scheduling system! We appreciate you choosing Toyota of Cleveland, and we hope to work with you again in the future. Safe travels!

May 06, 2026

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Employee Rating

Toyota of Cleveland provided friendly, professional, and speedy service during this visit which I find to my liking. More

by BRAYLL_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Reagan

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May 06, 2026

Toyota of Cleveland responded

Thrilled to hear that our team delivered friendly, professional, and swift service for your Toyota Prius. Thank you for the five-star rating and for sharing your feedback. We look forward to assisting you again. Justin Chretien General Sales Manager 423-664-9715

May 06, 2026

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Employee Rating

Whas not satisfied with service due to being there for 1hr and 45 minutes for an oil change only and had an appointment. Dress code a litte bit suspect. More

by ttlee4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 07, 2026

Toyota of Cleveland responded

We aim to provide prompt and efficient service, so I am disappointed that we fell short during your visit. We appreciate your feedback and hope we have the opportunity to better assist you in the future. Please feel free to reach out directly if you would like to discuss this further. Thank you, Justin Chretien - GSM - 423-664-9715

May 01, 2026

Dealership Rating
Employee Rating

Over the years I've purchased three cars from Toyota of Cleveland. Even though they are 45 miles from my home, I keep coming back. The lservice has been excellent and when I have complaints they have calle More

by DLRWEST55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Anthony Durbin , Luis Mendez

Print
May 01, 2026

Toyota of Cleveland responded

It’s wonderful to see your loyalty over three Toyota purchases despite the 45-mile drive. We’re pleased our team’s follow-up calls and service on your Camry resolved any concerns. We look forward to your next visit. Justin Chretien General Sales Manager 423-664-9715

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