Anna Laws

Customer service here is excellent. I never thought I would buy from a dealer due to their service department but I did in this case. Highly recommended. I never thought I would buy from a dealer due to their service department but I did in this case. Highly recommended. More

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The service department has been excellent in getting me in and out in a timely matter and doing great in communicating to me the needs before anything is done. So glad I chose to buy a vehicle from them. in and out in a timely matter and doing great in communicating to me the needs before anything is done. So glad I chose to buy a vehicle from them. More

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Recent new car buying experience was excellent with both Paul and Pam. From initial test drive, purchase experience, and a follow up service for more accessories. Communication was excellent and convenien Paul and Pam. From initial test drive, purchase experience, and a follow up service for more accessories. Communication was excellent and convenient! More

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I needed a last minute emissions test and Clint and Anna were great at getting me in right away. Appreciate all their hard work and excellent service. were great at getting me in right away. Appreciate all their hard work and excellent service. More

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Several months ago I wandered in to Saint Charles Nissan just to look at new Frontiers. Greg Winters was there to help. Even though I told him I was not near ready to buy, he still took the time to show me just to look at new Frontiers. Greg Winters was there to help. Even though I told him I was not near ready to buy, he still took the time to show me everything about the truck, show me various options, and answer all my questions without rushing on to the next customer or pushing me to buy. So when my mother was ready for a new car, I took her to see Greg. He treated her like his own mother and found her the perfect fit for her. When it was finally my turn, I made sure to find Greg. He remembered me instantly and worked diligently to make me a good deal that got me what I wanted within my budget. I’ll definitely be looking for Greg again when it’s my wife’s turn for a new vehicle. More

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We have purchased our last 3 vehicles with Pam, at St. Charles Nisssan. Pam is stellar & always provides outstanding service, even after the sale. She's so personable & truly great at what she does. Charles Nisssan. Pam is stellar & always provides outstanding service, even after the sale. She's so personable & truly great at what she does. More

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It's nice to finally find a dealership that has a friendly and knowledgeable staff. I had just about given up on replacing my 2019 Rogue since I had recently visited several dealerships. I found it friendly and knowledgeable staff. I had just about given up on replacing my 2019 Rogue since I had recently visited several dealerships. I found it distressing that the sales people I encountered had no idea oh how to answer my questions without looking at a computer screen or their phones. So it was with great joy when I visited St. Charles Nissan and was greeted by Pam Mangosing. She answered every question and explained the differences between the 2019 and 2022 vehicles. After agreeing on the price of the 2022 Rogue: Pam introduced my wife and I to the Service Manger Anna Laws, who made our first maintenance appointment. Pam then introduced us to Sid Kahn that handled and explained all the paperwork on the trade in and the purchase of the new vehicle. We are so happy to have found a dealership that still knows how to treat a customer. More

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Marco always knows what I want and gets me in the best deals . It’s always a pleasure working with him . And thank you Nissan for my new Buick . I love it . I really wanted an suv and it’s the perfect mom deals . It’s always a pleasure working with him . And thank you Nissan for my new Buick . I love it . I really wanted an suv and it’s the perfect mom car for me and my two sons .!! It was quick and easy . No overly crazy hounding . Marco always is super nice and accommodating. I actually was dealing with another place wasn’t happy . I couldn’t find Marco . So I searched and searched . Finally found him . He always know what I want before I do . He is a family oriented and very well mannered . My mother was my co signer and treated her just as nice as he always treats me . Love love love and I will be returning . More

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No point going anywhere else. Been buying vehicles there since 2012. I've delt with Gregg Winters every time and always get what I was looking for. I've been able to help my son and future daughter-in-law w since 2012. I've delt with Gregg Winters every time and always get what I was looking for. I've been able to help my son and future daughter-in-law with his help too. He's my go to guy for any questions or info I'm looking for. More

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Got more than I expected As a person who has been in sales myself, I was always told to under state your service ( under promise) then over deliver your service. I thought I w As a person who has been in sales myself, I was always told to under state your service ( under promise) then over deliver your service. I thought I was just getting a oil change but I received friendly advice and help with questions about electronics on the car, without having to make a second appointment. Everyone at the Dealership was helpful and focused on the customer More

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