Annie Thompson
Annie Thompson at Dean Team Subaru Volkswagen

Annie Thompson | Page 15

Service Advisor

Dean Team Subaru Volkswagen

15121 Manchester Road
Ballwin, MO 63011

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4.9
237 Reviews
4.9

237 Reviews

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237 Reviews of Annie Thompson

October 21, 2021

Dealership Rating
Employee Rating

You will not find a more personable team of experts to help you choose your next vehicle. We have been using this location for years now for all our services and car buying/leasing. They were so helpful d More

by david b.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Goevert

Oct 22, 2021

Dean Team Subaru Volkswagen responded

Hi David, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

August 23, 2021

Dealership Rating
Employee Rating

Our salesman Joe Wicks was a pleasure to work with. Took care of a post delivery issue for us that demonstrated his commitment to his customers. More

by asnstl99
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Fix , Richard Gotsch, Kyle Moore, Joe Wicks

Aug 24, 2021

Dean Team Subaru Volkswagen responded

Hi there! Thank you for your great review and your business. We're so glad to hear Joe was able to provide you with a positive car buying experience. Enjoy your new VW and please let us know if there's anything else you need!

July 10, 2021

Dealership Rating
Employee Rating

Very nice dealership! I like that the sales team is on salary so they aren’t so price motivated. I was also able to get a great deal on my trade-in. More

by Subaru Buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Goevert , Kyle Moore

Jul 12, 2021

Dean Team Subaru Volkswagen responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

March 06, 2021

Dealership Rating
Employee Rating

This was my second purchase from Dean Team Subaru. I really appreciate that the sales staff both times have been very helpful, knowledgeable, and low pressure. I also highly recommend their service dep More

by Jean
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 07, 2021

Dean Team Subaru Volkswagen responded

Jean, thank you for your kind words! We're happy we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

March 05, 2021

Dealership Rating
Employee Rating

This was our 3rd purchase of an Outback at Dean Team Subaru since moving back to St Louis. Our 8th in total.Jack made the process as simple as you can make it. From the beginning to the end he made us f More

by lpseifert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Ostlund, Jeff Price , Jack Harrison

Mar 07, 2021

Dean Team Subaru Volkswagen responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dean Team Subaru. We hope you continue to choose us for all your automotive needs! Take care!

March 03, 2021

Dealership Rating
Employee Rating

It was a pleasant experience to deal with Jack at Dean Team dealership. He made the experience painless. This is the 8th Subaru we have purchased so there was no need for a hard sell technique. We simply More

by lpseifert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Ostlund, Jeff Price , Jack Harrison, Jason Moore

Mar 04, 2021

Dean Team Subaru Volkswagen responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

February 18, 2021

Dealership Rating
Employee Rating

My last three vehicles have been purchased with Richard and his team at Dean. Jim Happe did a great job at negotiating a fair low pressure sale. I will be back for the ID.4 for the wife when (or befor More

by Mayo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Price, Paul Fix, Duke Iwata, Scott Sack , Richard Gotsch, Jim Happe, Michael "Hershey" Harmon, Jason Moore

Feb 20, 2021

Dean Team Subaru Volkswagen responded

Hello, thank you so much for your feedback about your car buying experience with us! Our team will be very happy to hear about your kind words and high star rating! Until the next time we meet, take care!

February 17, 2021

Dealership Rating
Employee Rating

Excellent Experience! Actually made buying a car from a dealership fun! We really enjoyed working with John Biermann. No pressure and he explained all details of the purchase process. We'll definitely be More

by Capt T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Biermann, Michael "Hershey" Harmon

Feb 19, 2021

Dean Team Subaru Volkswagen responded

We appreciate your positive review about your recent experience with us! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

February 13, 2021

Dealership Rating
Employee Rating

Sam did an excellent job in explaining features of my car and going over all details of the sale. He spent time telling, showing and answering my questions. Thank you Sam More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2021

Dean Team Subaru Volkswagen responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 05, 2021

Dealership Rating
Employee Rating

I think that consistency of a dealer and service department is the tenure of it's people. Love working with Annie Thompson. She is great! More

by Bmillecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2021

Dean Team Subaru Volkswagen responded

Hi, we appreciate your positive review about your recent experience with us! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels.

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