Anthony Badalamenti | Page 3

Pappas Toyota is a first class dealership with first class professionals in every department. I have purchased 5 new Toyotas from Pappas over the past 35 years and have loved everyone of my Toyotas (Cor class professionals in every department. I have purchased 5 new Toyotas from Pappas over the past 35 years and have loved everyone of my Toyotas (Corolla, 4 Runner, Sequoia). Excited to have a new Sequoia after hitting 222K on my 2012 thanks to the great care from the service department. Thanks to Paul Nettler (Service Advisor for 35 years) and Tony Overkamp (sales) finding me my new Sequoia and all the Pappas staff are top rate in my book. Five Stars! More

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They were dishonest about the about the work they done on my car and the service manager was very rude. I will never let them work on my car again! my car and the service manager was very rude. I will never let them work on my car again! More

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Excellent customer service. Very nice people, happy to bring my RAV4 for service here. bring my RAV4 for service here. More

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Maintenance department passed a vehicle as good and road worthy with significant cracks and dents on the insides of the rims. Maintenance either falsifies records that they completed inspections or is gross worthy with significant cracks and dents on the insides of the rims. Maintenance either falsifies records that they completed inspections or is grossly incompetent. Dealership does not stand by their work if you do not have someone else check their work and find their mistakes within 24 hours. More

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Salesman Chris was helpful and courteous. Finance person was great to work with. After driving a few miles we noticed the vehicle was pulling and got a front end alignment, no problem there but when they pu was great to work with. After driving a few miles we noticed the vehicle was pulling and got a front end alignment, no problem there but when they pulled the wheels off to balance them they discovered both front rims were cracked and dented on the inside. Both unsafe to drive. If the dealership would have conducted an inspection like they said, they would have seen them. Dealer refused to correct issue or even work with us to help us get replacement wheels. I understand buyer beware and hope any person who reads this will beware and not trust this dealership. As I told them we only buy cars from dealers because they should stand by their vehicles. I was wrong, they do not stand by their vehicles and say they do inspections on their cars when the do not find and fix major safety issues. More

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We've had 3 vehicles through Pappas and have absolutely loved all 3. The Service Department is phenomenal. A great example is, yesterday we took both of our vehicles in for servicing and were in and out loved all 3. The Service Department is phenomenal. A great example is, yesterday we took both of our vehicles in for servicing and were in and out in an hour and a half!! One was just a simple tire rotation, which was FREE, and a couple of minor air filters changed. The other however, was an oil change, transmission servicing, and the state emissions and safety inspections. The young man, Anthony, who handle our vehicles was very professional, relaxed, and friendly. And he threw in a $30 off coupon to help defray the cost of our visit. And from what I see that may not have been his normal duties as he is assigned to the Sales Department. Thanks, Anthony & Pappas, for taking great care of us!! More

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Anthony is very helpful Anthony did a great job helping us find a used car that met our criteria. He is very nice and accomodating. He also helped us get a great deal for our Anthony did a great job helping us find a used car that met our criteria. He is very nice and accomodating. He also helped us get a great deal for our trade-in that put the total price right in our range of what we were looking for. More

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I was an out of state buyer and I’m sure my salesman thought he’d never see me. With that in mind, he still found the exact car and answered every one of my questions with multiple emails, texts and pho thought he’d never see me. With that in mind, he still found the exact car and answered every one of my questions with multiple emails, texts and photos. I met with him and he showed me my new car! I drove it home. This is my 3rd new car purchase at Pappas. I’ve never been disappointed. More

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Quick and easy I came in looking to test drive a few trucks on their lot, and was greeted in a timely fashion by Anthony and had a great experience. Though I have no I came in looking to test drive a few trucks on their lot, and was greeted in a timely fashion by Anthony and had a great experience. Though I have not purchased yet, it was still a good experience to go there and test drive a few different vehicles. They were quick and accommodating to my needs there, I would recommend. More

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Very pleased Young Anthony shows great potential as a stellar salesperson. Very polite, well spoken, and very appreciative of the money he was going to get from me Young Anthony shows great potential as a stellar salesperson. Very polite, well spoken, and very appreciative of the money he was going to get from me! The staff was very helpful and kind. Thumbs up, very great experience! More

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