Avo is an exceptional service representative at Mark
Christopher. He maintains communications throughout the service process.
Christopher. He maintains communications throughout the service process.
More
by Gabriel Martinez
Verified Customer
Verified Customer
Service Price Transparency
Aug 23, 2026 -
Mark Christopher Auto Center responded
Thank you for your kind words, Gabriel! I’m thrilled to hear that Avo provided you with exceptional service and maintained clear communication throughout the process. We pride ourselves on our customer service at Mark Christopher Auto Center, and feedback like yours truly motivates us. We look forward to serving you again in the future!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
The service during my last visit was disappointing.
I had a scheduled appointment for an oil change, but my car was there for approximately three hours. I also requested a car wash, but at the end of t
I had a scheduled appointment for an oil change, but my car was there for approximately three hours. I also requested a car wash, but at the end of the visit I was told they had run out of time, which was frustrating considering how long the vehicle had already been there.
When the service was completed, I felt rushed out because the location was closing. No one took the time to review the service with me or explain whether any issues were found, if everything checked out, or if there was anything I should be aware of. I was essentially handed my vehicle and rushed out the door.
For a scheduled service appointment, I expected better communication and a more thorough customer service experience.
More
by jcreu79
Verified Customer
Verified Customer
Service Price Transparency
Aug 21, 2026 -
Mark Christopher Auto Center responded
Thank you for sharing your experience. I understand your concerns regarding the extended wait for your oil change, the car wash not being completed, and leaving without having the opportunity to discuss whether anything was found during the service. Your comments highlight the importance of keeping customers informed and providing a proper service review at Mark Christopher Auto Center.
Please feel free to reach out to me directly if you would like to discuss your visit in greater detail. We remain dedicated to making each service appointment organized, informative, and customer-focused.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Don’t trust this dealership with your automobile.
They will price gouge you and not even fix what you came in for. Paid 1200 for subpar work with a xxxx xxx grin. I would not recommend this dealershi
They will price gouge you and not even fix what you came in for. Paid 1200 for subpar work with a xxxx xxx grin. I would not recommend this dealership to anyone and will never do business with them again.
More
by Laura
Service Price Transparency
Aug 20, 2026 -
Mark Christopher Auto Center responded
Thank you for your feedback, Laura. I appreciate you taking the time to share your experience, and I understand your concerns regarding the service you received at Mark Christopher Auto Center. Your satisfaction is important to us, and we strive to maintain high standards. I encourage you to reach out to me directly so I can discuss your experience further. Thank you again for your insights.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
My service advisor Avo is the best.
Awesome customer service and kept me updated ever step.
Awesome customer service and kept me updated ever step.
More
by erniedom
Verified Customer
Verified Customer
Service Price Transparency
Aug 14, 2026 -
Mark Christopher Auto Center responded
Thank you for your wonderful review, Ernie! I’m thrilled to hear that Avo provided you with excellent customer service and kept you updated throughout your visit. At Mark Christopher Auto Center, we strive to ensure our customers have a great experience. Looking forward to seeing you again soon!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Excellent Service
I had my 2025 Silverado 1500 3.
0L Duramax serviced here, and Juan Fletes did an outstanding job as my service advisor. He was professional, knowledgeable, and kept me updated throug
0L Duramax serviced here, and Juan Fletes did an outstanding job as my service advisor. He was professional, knowledgeable, and kept me updated throughout the entire process. Everything was handled smoothly, and I really appreciated the level of communication and customer service. I highly recommend Juan and the service department!
More
by RAMIMAHROOM279
Verified Customer
Verified Customer
Service Price Transparency
Aug 14, 2026 -
Mark Christopher Auto Center responded
Thank you for your review, Rami! I’m happy to hear you had an excellent experience with your 2025 Chevrolet Silverado 1500 at Mark Christopher Auto Center. Juan is indeed a valuable member of the team, and it's great to know he provided you with the professional and attentive service you deserve. We appreciate your recommendation and look forward to seeing you again for your future service needs.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Avo handled my service issue in the most professional and
efficient manner possible. His professionalism was greatly appreciated.
efficient manner possible. His professionalism was greatly appreciated.
More
by CARLOS.DELAISLA
Verified Customer
Verified Customer
Service Price Transparency
Aug 10, 2026 -
Mark Christopher Auto Center responded
Thank you for your awesome feedback, Carlos! I’m pleased to hear that Avo provided you with professional and efficient service. At Mark Christopher Auto Center, we strive to ensure our customers have a great experience. I appreciate your kind words, and we hope to see you again soon!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
I also want to give a special shout-out to Johnny Mendoza
for his exceptional customer service. He was an is incredibly friendly and helpful, and made the entire experience enjoyable from beginning to end.
for his exceptional customer service. He was an is incredibly friendly and helpful, and made the entire experience enjoyable from beginning to end. He truly knows how to take care of customers and made me feel like I was in good hands throughout the process.
Excellent work, excellent service, and an excellent experience all around. I highly recommend the MC group, and ask for Johnny Mendoza
More
by haltonfred
Verified Customer
Verified Customer
Aug 10, 2026 -
Mark Christopher Auto Center responded
Thank you so much, Fred! I’m thrilled to hear you had an excellent experience at Mark Christopher Auto Center and that Johnny provided you with exceptional customer service. I appreciate your kind words and recommendation. We look forward to welcoming you back for your next visit!
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
Everyone was very helpful.
The serviced and fixed my car to my standards & everything was clearly noted at check out.
The serviced and fixed my car to my standards & everything was clearly noted at check out.
More
by michellebeans
Verified Customer
Verified Customer
Service Price Transparency
Aug 03, 2026 -
Mark Christopher Auto Center responded
Thank you for your wonderful review, Michelle! I’m delighted to hear that everyone at Mark Christopher Auto Center was able to meet your standards and provide clear communication during your visit. I appreciate your feedback, and we look forward to assisting you again in the future!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
My vehicle is still under warranty.
I’ve had it in there a few times and I think the service department is done a great job. Avo has been an exceptional person to help with my problems.
I’ve had it in there a few times and I think the service department is done a great job. Avo has been an exceptional person to help with my problems. I would recommend others to go to this auto center.
More
by JAMESPHIN
Verified Customer
Verified Customer
Service Price Transparency
Jul 31, 2026 -
Mark Christopher Auto Center responded
Thank you for your wonderful review, James! I'm thrilled to hear that you've had a great experience at Mark Christopher Auto Center and that Avo has been exceptional in assisting you with your vehicle. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
The service here is absolutely great!
Avo Injoan provided wonderful service and was incredibly helpful throughout my visit. I am so grateful for the excellent care and assistance. Thank y
Avo Injoan provided wonderful service and was incredibly helpful throughout my visit. I am so grateful for the excellent care and assistance. Thank you!
More
by Delia
Verified Customer
Verified Customer
Service Price Transparency
Jul 31, 2026 -
Mark Christopher Auto Center responded
Thank you for your wonderful review, Delia! I'm glad to hear that Avo provided you with great service during your visit to Mark Christopher Auto Center. Your appreciation for our care and assistance means a lot to us. We look forward to seeing you again soon!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932