Benjamin Swan
Benjamin Swan at Oakbrook Toyota In Westmont

Benjamin Swan

Product Specialist

Oakbrook Toyota In Westmont

550 East Ogden Ave
Westmont, IL 60559

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7 Reviews
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7 Reviews

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7 Reviews of Benjamin Swan

March 08, 2023

Dealership Rating
Employee Rating

I called Benjamin Swan about the 2023 new Corolla SE hybrid. I ask it about can my car ship to my country and he or she asked the management department. THEY SAID " CAN NOT SELL ME AND BAN OUT COUNTY. i More

by Amswi2030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Alex Syed, Elyza Garcia, Brian Sears , I don’t know which one manager

Mar 10, 2023

Oakbrook Toyota In Westmont responded

Hi, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to discuss this with you. Please reach out to us at (707) 241-9494 at your earliest convenience to discuss how we can turn your experience into a positive one.

March 06, 2023

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Employee Rating

Process is smooth but they suffer from overcharging in a broken market leaving the consumer little to no choice. More

by AQUINO.MIKE
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Mar 08, 2023

Oakbrook Toyota In Westmont responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (707) 241-9494 to discuss this further.

January 20, 2023

Dealership Rating
Employee Rating

Oakbrook Toyota in Westmont Illinois is a terrific place to shop! Really enjoyed meeting Ben, Brian, Joelson and Joe 👍 More

by KENEOLSEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 22, 2023

Oakbrook Toyota In Westmont responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

November 25, 2022

Dealership Rating
Employee Rating

Benjamin Swan made my first time buyer experience so fun and easy! He answered all my questions and went above and beyond More

by JENNYRAMIREZ9815
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lorena Lieser

Nov 27, 2022

Oakbrook Toyota In Westmont responded

Thank you, Jenny, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

November 25, 2022

Dealership Rating
Employee Rating

Ed Brooks was great, but this dealership is questionable. My first visit to this dealership was a bad experience. The salesman Ben, tried to toss in some unwanted add ons and not be transparent about what th More

by Limitless
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edward Brooks

Nov 25, 2022

Oakbrook Toyota In Westmont responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Nov 27, 2022

Limitless responded

Inform Ben to be more transparent about the numbers when presenting them to customers. That is all

October 20, 2022

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Employee Rating

I had such a positive experience. Ben really listened to my needs and our enjoyed our conversation throughout the process. More

by ALEXANDRIA.NICOLE90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2022

Oakbrook Toyota In Westmont responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oakbrook Toyota In Westmont.

October 06, 2022

Dealership Rating
Employee Rating

Great experience with Ben, our sales person, to arrive at a win-win deal and take home the car! More

by AMCERRITO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Zay, Zubair Karim

Oct 06, 2022

Oakbrook Toyota In Westmont responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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