Bill DeRicco | Page 4

Really great experience. Great price without haggling. Everyone did everything they could to make it as fast and as easy as possible. And everyone was very kind. Everyone did everything they could to make it as fast and as easy as possible. And everyone was very kind. More

Helpful 1

Report | Print

Wow, Delaware Cadillac really got it done! I'm as critical of a buyer as they come... and Bill, Scott and Harry followed thru and did everything they said they were going to do. These guys are legit critical of a buyer as they come... and Bill, Scott and Harry followed thru and did everything they said they were going to do. These guys are legit. I'm 100% pleased and satisfied with this purchase and how the transaction went down. This is a good group of people at Delaware Cadillac. Thank you. More

Helpful 1

Report | Print

This afternoon, my father, mother and I drove from North Jersey after negotiating a price on an XT6. I dealt with Bill Dericco during the sales process and he was very pleasant to deal with despite him wor Jersey after negotiating a price on an XT6. I dealt with Bill Dericco during the sales process and he was very pleasant to deal with despite him working from home knowing we would not be meeting him in person. He then handed off the closing of the deal to his Manager, Harry Boyer who was professional, friendly and courteous. Usually buying a car is not the most joyful experience dealing with the haggling etc. but Bill and Harry were respectful and took an offer from another dealer into consideration while working on the final numbers. My father really liked the Auburn interior so we were motivated to lease the car from this dealer since they had his choice color combo in stock. It was a seamless process, Harry got my mom a bottle of water while she waited on my dad to sign the paperwork which was thoughtful. I am sad that they are not my local dealer as I would have looked forward to getting the vehicle serviced there. Harry called us to thank us again for coming down and doing business with him, my father was very pleased him and how he treated us at the dealer. I am writing this review because I work in financial services and I value relationship management which was reflected by the experience we had once we walked into the dealership. I also want to shout out the concierge, Kevin. I don't see his name or photo here but he helped my father understand his vehicle with patience and made sure we were satisfied with the vehicle prior to signing the paperwork. My father is in his mid 70's and it takes him a little more time for everything. Kevin took his time to show him all the features to explain everything in detail. Overall my family and I made it back home to North NJ safely , we can honestly say, we had a blessed day! Thanks again Team Delaware Cadillac! You all are awesome :) More

Helpful 0

Report | Print

In spite of the COVID situation, starting the process with Bill, the salesmen, it was super easy and he was great to work with starting the negotiation process over the phone. Once we arrived to deale with Bill, the salesmen, it was super easy and he was great to work with starting the negotiation process over the phone. Once we arrived to dealership to finalize the details, Scott and Harry were very professional and courteous to our questions and needs. I would definitely recommend this dealership to everyone. Everyone, we had the privilege to speak with was terrific. Thank you to Delaware Cadillac for a great experience. More

Helpful 0

Report | Print

Excellent, straightforward and informative. Drew Baker was responsive and friendly, as was Harry Boyer. The transaction was efficiently completed in a friendly manner. I will recommend the dealership as was responsive and friendly, as was Harry Boyer. The transaction was efficiently completed in a friendly manner. I will recommend the dealership as well as Cadillac! More

Helpful 0

Report | Print

Drew was a great sales person with a very pleasant personality and a pleasure to deal with. He is an asset to your dealership I have to add a lot of patience too dealing with us old folks. Nothing wa personality and a pleasure to deal with. He is an asset to your dealership I have to add a lot of patience too dealing with us old folks. Nothing was too much for him to do. More

Helpful 0

Report | Print

I purchased a car today from Drew. First, I’d like to say thank you Drew! This was the most delightful car buying experience I’ve ever had. Drew was professional, informed, diligent, and most importantly sin thank you Drew! This was the most delightful car buying experience I’ve ever had. Drew was professional, informed, diligent, and most importantly sincere. Of course, there were negotiations involved, however, I felt like I was buying a car from a friend. There was no pressure or intimidation. It was strictly business, and good business at that. The dealership was clean and the cars were pristine. I’d recommend Drew to my family and friends and honestly don’t want to spend my money with anyone but him going forward. Tell a friend, meet with Drew and drive away with a smile. Top tier salesman! More

Helpful 0

Report | Print

Scott Bernard was awesome. He had the patience of the saint with me. He took the time to show me everything that I had concerns about. He was very easy to talk to and was so helpful. Bill DeRicco made th saint with me. He took the time to show me everything that I had concerns about. He was very easy to talk to and was so helpful. Bill DeRicco made this a very smooth transaction and walked me through every step of the way. These guys are awesome! Scott, thank you again for bringing our new car to us and bringing your patience with you. You were great! More

Helpful 0

Report | Print

Outstanding!!!Drew Baker is an outstanding member of the Outstanding!!! Drew Baker is an outstanding member of the Delaware Cadillac Sales Team. He is professional, personable, knowledgeable, efficient, eff Outstanding!!! Drew Baker is an outstanding member of the Delaware Cadillac Sales Team. He is professional, personable, knowledgeable, efficient, effective, honest and helpful and goes the extra mile to assure excellent customer focus and attention to detail. It was a real pleasure working with Drew just as it was working with Jen and everyone we came in contact with at Delaware Cadillac in the purchase of our new Cadillac . Great Team!! More

Helpful 0

Report | Print

Bill, Scott and Harry could not have been more helpful, courteous, friendly and professional throughout the whole process of purchasing a vehicle. Amazing customer service made it very honest and simple. courteous, friendly and professional throughout the whole process of purchasing a vehicle. Amazing customer service made it very honest and simple. More

Helpful 0

Report | Print