Bill "Fuzz" Steinlage | Page 2

Transparent numbers, multiple lender options, incentives applied correctly, and no pressure on add‑ons. Competitive rate, payment I’m comfortable with, and no surprises at signing. Highly recommend Jim Butl applied correctly, and no pressure on add‑ons. Competitive rate, payment I’m comfortable with, and no surprises at signing. Highly recommend Jim Butler. More

by lifeofriley2024 Verified Customer Verified Customer

Report | Print

My experience with everything was outstanding and over beyond my expectations while I was looking for a vehicle the salesman William Stienlage was very outstanding and his knowledge of what he knows and h beyond my expectations while I was looking for a vehicle the salesman William Stienlage was very outstanding and his knowledge of what he knows and how does everything More

by bsimons368 Verified Customer Verified Customer

Report | Print

I arrived at dealership to get my trucks tire looked at. I was taken right away. I was taken right away. More

by Rico Verified Customer Verified Customer

Report | Print

Best new car buying experience that have had in years. Professional, fast, friendly service! Bill (Fuzz) did a great job as a sales agent & is now a friend. I highly recommend Jim Butler Chevrolet & I Professional, fast, friendly service! Bill (Fuzz) did a great job as a sales agent & is now a friend. I highly recommend Jim Butler Chevrolet & I will be a returning customer. More

by spretzsch2020 Verified Customer Verified Customer

Report | Print

The purchase of the vehicle was seamless, zero waiting for paperwork. The salesman I worked with was easy to work with and took care of everything. for paperwork. The salesman I worked with was easy to work with and took care of everything. More

by jglassner Verified Customer Verified Customer

Report | Print

The sale person William Steinlage ( Fuzzs) was “Great”and informed me in every step in built of my Corvette. He made sure I got the car. informed me in every step in built of my Corvette. He made sure I got the car. More

by jjbartnrac Verified Customer Verified Customer

Report | Print

there was confusing communication on the length of time to perform a diagnostic. there was little communication throughout the 2 days that my car was at the dealership. The care was given back to me in wor to perform a diagnostic. there was little communication throughout the 2 days that my car was at the dealership. The care was given back to me in worse condition then when I dropped it off with a mere shrug of the shoulders and zero communication that the diagnostic rendered my car un-drivable upon pickup. I only learned of the condition AFTER I paid and was given the keys and had to return to the service department to find the managers already waiting for me and my complaints. Then had to leave the car for a 3rd day so that they could return the car to me in drivable condition. More

by enelson.media Verified Customer Verified Customer

Report | Print

Had to be the worst dealer communication ever! Bought the vehicle with a factory paint blemish which they offered to fix through a third party. They had my truck for SIX weeks and only got a cal Bought the vehicle with a factory paint blemish which they offered to fix through a third party. They had my truck for SIX weeks and only got a call back ONCE on the status update. I would call the service advisor weekly and sometimes multiple times a week leaving messages with him and others and would get no call back. Only time I got a call back was when I messaged the salesman in frustration and he told the salesman to call me back. I tried multiple advisors and said they couldn't help me cause Dalton was the one familiar with my situation. I tried calling the service manager to get an update/complain, ...but you guessed it, they didn't answer or call back either. Got so bad that I skipped Butler altogether and went straight to the third party doing the work to get updates. They knew me based on my vehicle and would call me to give status updates. Thankfully they even called me to let me know it was done and they were sending it back to the dealer because when I picked it up from the dealer, they didn't have the paperwork done and didn't know it was returned. Hindsight I should have known as prior to dropping the truck off to get fixed, it took 3-4 weeks of hounding the service department to set up the initial appointment to get the truck in for the fix. They would never call me back and I was forced to use the salesman as a middle man to facilitate getting my truck scheduled. This has to be the worse dealer I've ever been to and I've been to a bunch of dealers all over the US. Buying experience was great, service experience was terrible. Would not recommend sending your vehicle here as they don't care whatsoever and good luck getting ahold of anyone. More

by ejl7wb Verified Customer Verified Customer

Report | Print

A very professional and courteous team. I was able to get in on time, and it was a good overall experience. I was able to get in on time, and it was a good overall experience. More

by gbr4100 Verified Customer Verified Customer

Report | Print

This is 3rd time that I've purchased a vehicle from them and worked with Fuzz, each time I was treated very well and with respect, which made it a great experience. and worked with Fuzz, each time I was treated very well and with respect, which made it a great experience. More

by alisagargus Verified Customer Verified Customer

Report | Print