Bill Panaccione | Page 25

Incredibly helpful and kind, I couldn't of asked for more I recently bought a 2012 Honda Accord from herb chambers of seekonk. It was not the first place i went, but it certainly was the last place i stopped. I recently bought a 2012 Honda Accord from herb chambers of seekonk. It was not the first place i went, but it certainly was the last place i stopped. Everyone was so incredibly helpful and nice. I absolutely love my car! But me getting the car wouldn't of happened if it were't for Rancier Matos. He helped me find the perfect car, the exact car i wanted. He did not put any pressure on me to buy it or anything like that. He let me take my time and decide what i wanted to do. When i decided i wanted to purchase the car he was incredibly helpful, from the financing and getting me approved which was no small feat. To getting the car registered in conneticut for me and gettting all the packages i wanted on the car. Even coming in on his off day so I could get my car a day earlier! I honestly couldnt be happier. Thanks to everyone there at Herb chambers Seekonk for your kindness and help and a big thank you to my Sales Rep Rancier Matos! Also a special thank to Bill Panaccione in finance for all your help as well! More

Helpful 0

Report | Print

Best dealer , friendly staff This week I leased my CRV ex-l 2015 and I loving it. Thanks to Miguel Nebot who helped me to choose the right vehicle for me. Im very satisfied with m This week I leased my CRV ex-l 2015 and I loving it. Thanks to Miguel Nebot who helped me to choose the right vehicle for me. Im very satisfied with my purchase. He took his time to explained me everything and show me differente options. He wasnt pushy, wish i liked. After visiting different dealers, Im happy that I choose Herb chambers. More

Helpful 0

Report | Print

Awesome! That word describes my entire experience. Right from the minute I walked through the door until I left the experience was fantastic! I was able to dri That word describes my entire experience. Right from the minute I walked through the door until I left the experience was fantastic! I was able to drive in with my used car, have a fair trade in value assessed and left that same day extremely happy with my new car. Everyone was so professional and helpful. I would recommend everyone I know that if they are looking for a new car, they MUST visit the team at Herb Chambers! More

Helpful 0

Report | Print

Recommendation For honesty and sincere interest in the customer's every concern, I would highly recommend my friends at Herb Chambers of Seekonk to all of my friends For honesty and sincere interest in the customer's every concern, I would highly recommend my friends at Herb Chambers of Seekonk to all of my friends. Mike Rebola, Scott Bousquet and Bill Panaccione are true ;professionals . More

Helpful 0

Report | Print

We are pleased with Herb Chambers Honda We like the experience at herb chambers. We would recommend friends and family also. Thanks Rancier matos for helping us find the right car. We love We like the experience at herb chambers. We would recommend friends and family also. Thanks Rancier matos for helping us find the right car. We love the honda pilot. More

Helpful 0

Report | Print

TIM KANE MADE THIS CAR BUYING EXPERIENCE THE BEST EVER! My husband was looking for a new car and we took a test drive with Tim Kane experiencing the new Honda Civic on the back roads and on the highway. We My husband was looking for a new car and we took a test drive with Tim Kane experiencing the new Honda Civic on the back roads and on the highway. We got stuck in a traffic jam on the highway, so we got to know Tim quite well. His soft spoken demeanor put us both at ease as he explained different parts of the car in a very efficient and knowledgeable manner. When we were ready to buy, Tim made arrangements to pick up our used car which was not safe to drive, and we were reimbursed for the towing expenses. We immediately were offered a great sales price plus trade in value so we knew for certain that this Honda Civic was the car we wanted, and Tim was the only salesperson that we wanted to deal with. From beginning to end, the car buying experience was wonderful and we would heartily recommend Tim to any prospective buyers. More

Helpful 1

Report | Print

Second Time Around This is an update to my post below. (Inserting the remaining "negatives" before I go on with the "positives"). My experience literally got worse; the This is an update to my post below. (Inserting the remaining "negatives" before I go on with the "positives"). My experience literally got worse; the vehicle ('12 VW Jetta, Black) had issues that had to be addressed in the service department. The management staff did NOT communicate with each other. I was told it was because there "were a lot of people involved". (not my issue). Honestly too much went on for me to write here... (literally... I could go on and on in such great detail). But needless to say, my first purchase was a Lemon, in the sense that there was always SOMETHING (whether with the staff or with the actual vehicle)... and I literally had posession of the vehicle for 2 weeks (minus 2 full days that it was in the shop. Once last week and once this week). I was so disgusted in the lack of communication, and the frustration this first car has caused me... Luckily I had my boyfriend with me through this whole process (which originally all started on 4/22/15), so I have a secondary witness to all that took place. With that being said, I decided to take advantage of Herb Chamber's "30 day exchange policy"... I found a vehicle that I liked even better and exchanged into that. Here is where the positive stuff actually came: Jose Albuquerque (Sales Manager) put me with Cliff Stern (Sales) to discuss a second vehicle. Both these gentleman were excellent. Cliff was by far much more patient, thorough, and spoke to me as an average customer, rather than just some young female buying a car. He made sure he answered any and all questions I had. He went with me for a few test drives in different vehicles. The whole visit was such a REFRESHING breath of air. A sigh of relief. Cliff even came in on his day off to finalize the deal with me on the Toyota (the secondary car that I'm exchanging into). I then dealt with Bill in finance for all the paperwork, and he was also extremely patient and personable. Thank You, Jose, Cliff, Bill, and Scott!!!! You all have done your best to recify all issues to the best of your abilities.(Even if you weren't originally part of the beginning of my ordeal). It is greatly appreciated and I now feel SO MUCH BETTER about this new purchase. More

Helpful 0

Report | Print

You will NOT be disappointed here I was in the market for a new vehicle and decided to just stop by Herb Chambers in Seekonk. After a friendly greeting from the GM, Scott Birtles, he p I was in the market for a new vehicle and decided to just stop by Herb Chambers in Seekonk. After a friendly greeting from the GM, Scott Birtles, he pointed me in the direction of Brian DelSesto. Brian took the time to ask the right questions in order to determine exactly what model would be the best fit. After taking a ride and realizing I wanted the car, then came the time in which no one wants to deal with....the pricing, but he made the experience easy and there was NO back and forth. I would also like to thank Billy Panaccione, in finance for his no pressure approach and taking the time to explain in detail any of the additional finances. If you are looking for a hassle free experience with a great staff, you will not be disappointed here. More

Helpful 0

Report | Print

Very satisfied Just picked up my pre-owned vehicle from the dealership. A car is a car but the service that I received from the salesman (John M.) is something you c Just picked up my pre-owned vehicle from the dealership. A car is a car but the service that I received from the salesman (John M.) is something you can't put a price on. Unfortunately for John, he had to be in contact with me way more than he anticipated but not once did I feel as if I was being a pain (even though I know that I was.) I would certainly do business with this dealership in the future, particularly with John M. More

Helpful 0

Report | Print

No Lose Situation Whether you are buying or Leasing as we did, you can't lose with Herb Chambers of Seekonk. Our experience with this dealership has been very pleasant. Whether you are buying or Leasing as we did, you can't lose with Herb Chambers of Seekonk. Our experience with this dealership has been very pleasant. We lease a CRV after previously leasing an Accord. Our sales rep Homero Lima was everything you want from a salesperson when shopping for a car. From the test drive to the lease signing he was a professional while retaining that warm quality that makes him so great. The Service Dept. is 5 star in every way. I recommend this dealership for those shopping for a great vehicle. Thank you Herb Chambers and thank you Homereo Lima! More

Helpful 4

Report | Print