Billy Shannon
Billy Shannon at Smythe Volvo Cars

Billy Shannon | Page 9

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.8
126 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

23 yrs, 9 mos

Languages Spoken

English English

4.8

126 Reviews

Write a Review

126 Reviews of Billy Shannon

November 28, 2025

Dealership Rating
Employee Rating

Great communication with Jessica, she was clear and thorough! Maintenance was quick and easy, no complaints! More

by VILLAFAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Nov 28, 2025

Smythe Volvo Cars responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smythe Volvo Cars! Enjoy!

November 25, 2025

Dealership Rating
Employee Rating

Helpful, timely maintenance service Helpful, timely maintenance service. Nice on site amenities while I waited for my vehicle, and regular updates via text More

by JILL.M.LOGLISCI
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

Nov 25, 2025

Smythe Volvo Cars responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Enjoy!

November 22, 2025

Dealership Rating
Employee Rating

Welcoming and efficient Comfortable waiting area and all questions answered I recommend this service dept More

by RHECSW
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

Nov 23, 2025

Smythe Volvo Cars responded

Thanks for sharing your thoughts about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon! Enjoy!

November 22, 2025

Dealership Rating
Employee Rating

Another great experience with the Smythe team - responsive, attentive to details (including getting paperwork done efficiently). And a huge vote of confidence in the service department at Smythe (R More

by hsV70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 22, 2025

Smythe Volvo Cars responded

Here at Smythe Volvo Cars, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Enjoy!

November 22, 2025

Dealership Rating
Employee Rating

Volvo Smyth delivers an exceptional experience, combining professionalism with genuine care for every customer. Their team goes above and beyond, making the entire process smooth, enjoyable, and truly memora More

by Rumen K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2025

Smythe Volvo Cars responded

Thanks for sharing your thoughts about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon! Enjoy!

November 21, 2025

Dealership Rating
Employee Rating

Very happy with last visit. Great staff. I had an issue with the vehicle that i just bought but they resolved it. More

by mneglia57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2025

Smythe Volvo Cars responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smythe Volvo Cars, we look forward to having you as a valued customer for many years to come! Enjoy!

November 19, 2025

Dealership Rating
Employee Rating

Great service. Clear understanding of what needs to be done Attention to detail. Easy to work with More

by MAURICE_WATKINS
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

Nov 19, 2025

Smythe Volvo Cars responded

Thank you for the positive feedback. We appreciate your kind words about our team’s attention to detail at Smythe Volvo.

November 19, 2025

Dealership Rating
Employee Rating

I've been going to Smythe for the past 15 years. Whether I'm dealing with their sales department or service department - I have nothing but good things to say about their staff, and customer service More

by RANDI MACHADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2025

Smythe Volvo Cars responded

Thank you for choosing Smythe Volvo Cars. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Enjoy!

November 17, 2025

Dealership Rating
Employee Rating

Mr Shannon was very nice professional and very helpful with my car I needed help explaining how things work inside the car he took his time explaining More

by EVAGFERNANDEZ10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew

Nov 17, 2025

Smythe Volvo Cars responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo Cars. Enjoy!

November 14, 2025

Dealership Rating
Employee Rating

Service center is friendly and knowledgeable. The salesman who leased me the car 20 months ago saw me, remembered who I was and came over to say hello. More

by Mpolicastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward , Steven Riecker

Nov 14, 2025

Smythe Volvo Cars responded

Thank you for choosing Smythe Volvo Cars. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Nov 14, 2025

Smythe Volvo Cars responded

Thank you for your kind words about our team at Smythe Volvo. Wishing you continued smooth driving.

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