Billy Shannon
Billy Shannon at Smythe Volvo Cars

Billy Shannon | Page 9

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.8
139 Reviews

Dealership Experience

3 yrs, 5 mos

Industry Experience

23 yrs, 10 mos

Languages Spoken

English English

4.8

139 Reviews

Write a Review

139 Reviews of Billy Shannon

December 31, 2025

Dealership Rating
Employee Rating

Fixed the issue in a timely manner. And recognized my loyalty to the service center. More

by diepkloof
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

Dec 31, 2025

Smythe Volvo Cars responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo Cars. Enjoy!

December 30, 2025

Dealership Rating
Employee Rating

All good and to the point. Very professional and respectful! I would give him a rise! More

by LUZHNYYTARAS
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

Dec 30, 2025

Smythe Volvo Cars responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo Cars. Enjoy!

December 28, 2025

Dealership Rating
Employee Rating

I’m a long time customer of Smythe Volvo. Regina (service manager) is truly a gem. She always responds to questions that I have and makes the service experience matter. I have a long time r More

by PBARKS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2025

Smythe Volvo Cars responded

We appreciate your loyalty and the trust you place in Smythe Volvo Cars. Our team works hard to provide knowledgeable and responsive service. Thank you for sharing your experience.

December 28, 2025

Dealership Rating
Employee Rating

Very friendly, easy to work with. Clean environment, efficient, keep you updated throughout the process. More

by SUEA1220
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

Dec 28, 2025

Smythe Volvo Cars responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Enjoy!

December 20, 2025

Dealership Rating
Employee Rating

Very good experience except for having to do a 15 word minimum. 3 would have sufficed. More

by REID.COOPERSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2025

Smythe Volvo Cars responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Enjoy!

December 20, 2025

Dealership Rating
Employee Rating

Always professional and accommodating. Makes it a great experience. I hope everyone has a wonderful Christmas. More

by LSOLIMINE
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

Dec 20, 2025

Smythe Volvo Cars responded

Thank you for your kind words. We appreciate it and wish you a joyous Christmas season.

December 14, 2025

Dealership Rating
Employee Rating

Billy was very professional and courteous. They took great care of my 2024 Lotus Emira. First oil change and some warranty work was performed with great care. The experience was above my expe More

by E.FAIELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson

Dec 14, 2025

Smythe Volvo Cars responded

We appreciate your positive feedback and are pleased to hear you had a good experience with the team at Smythe Volvo. Thank you for trusting us with your 2024 Lotus Emira's oil change and warranty service.

December 06, 2025

Dealership Rating
Employee Rating

Billy helpfully explained the issues with my Volvo and guided me through the process of having them repaired under warranty. More

by NJC43
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

Dec 06, 2025

Smythe Volvo Cars responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smythe Volvo Cars! Enjoy!

December 05, 2025

Dealership Rating
Employee Rating

Great experience working with the dealership. I appreciated Billy's recommendations and the video update regarding my car. More

by Patricia S.
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

Dec 06, 2025

Smythe Volvo Cars responded

Thanks for sharing about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon! Enjoy!

December 04, 2025

Dealership Rating
Employee Rating

Billy was courteous and attentive. The dealership is always responsive and mindful of the needs of their customers. More

by Puran4371
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

Dec 05, 2025

Smythe Volvo Cars responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Enjoy!

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