Bob Erickson | Page 7

Since my first buy i feel trusted and secure to visit the dealer again, this time was better fast and very friendly salesman Mr Steven Davis thanks. dealer again, this time was better fast and very friendly salesman Mr Steven Davis thanks. More

by olmobudweiser37 Verified Customer Verified Customer

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Excellent I cane in to get the seatbelt fixed as well as a new key. The service was good and all the issues were resolved Thanks I cane in to get the seatbelt fixed as well as a new key. The service was good and all the issues were resolved Thanks More

by mhjphd Verified Customer Verified Customer

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Great Experience I knew what I wanted and they delivered. No hassle and no dog and pony show. Everything was up front and done fast and easily. I highly recommend East I knew what I wanted and they delivered. No hassle and no dog and pony show. Everything was up front and done fast and easily. I highly recommend Eastchester More

by Dynodan91 Verified Customer Verified Customer

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Bought 2 cars from here.The experience was pleasant, Bought 2 cars from here. The experience was pleasant, professional and timely. The staff, Bob Ericsson, Jim Somma were terrific. I have recommended Bought 2 cars from here. The experience was pleasant, professional and timely. The staff, Bob Ericsson, Jim Somma were terrific. I have recommended this dealership to many friends More

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Great experience I’ve never had a bad experience at this dealership. My salesperson Jimmy Somma went above and beyond with my delivery. He answered every question i ha I’ve never had a bad experience at this dealership. My salesperson Jimmy Somma went above and beyond with my delivery. He answered every question i had about the truck. Thank you so much More

by kmarc970 Verified Customer Verified Customer

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Great experience Extremely professional and friendly staff. They go to great lengths to satisfy their customers!! Their follow up was also incredible to make sure th Extremely professional and friendly staff. They go to great lengths to satisfy their customers!! Their follow up was also incredible to make sure they could help with any further questions. More

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New Jeep I dealt with Bobby Erickson and then Jimmy Somma who were simply fantastic. Jim took the time to show me the car upon delivery and made the entire p I dealt with Bobby Erickson and then Jimmy Somma who were simply fantastic. Jim took the time to show me the car upon delivery and made the entire process very easy. I would recommend Eastchester Chrysler Jeep to anyone. More

by richE400 Verified Customer Verified Customer

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Amazing Experience. Top Notch Service. This was he best car shopping experience we ever had. Everyone was friendly, very knowledgeable and provided phenomenal customer service. Took care of This was he best car shopping experience we ever had. Everyone was friendly, very knowledgeable and provided phenomenal customer service. Took care of our needs! More

by JGITTO428 Verified Customer Verified Customer

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Great experience I feel Eastchester Chrysler Jeep went beyond most dealership the way they treated me with my lease Must always say thanks to the whole dealership th I feel Eastchester Chrysler Jeep went beyond most dealership the way they treated me with my lease Must always say thanks to the whole dealership the way they handled my Pacifica More

by SALES73 Verified Customer Verified Customer

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Fraud I do not recommend this dealership to anyone! I purchased a 2015 BMW X3 VIN# 5UXWX9C52F0D50127 on July 16th, 2019 paid $3000 down deposit, traded in m I do not recommend this dealership to anyone! I purchased a 2015 BMW X3 VIN# 5UXWX9C52F0D50127 on July 16th, 2019 paid $3000 down deposit, traded in my car, I signed off the title to them for a $1000, they switched over my insurance to the BMW, I was happy thinking I would get it the same day... Big mistake! First they told me coffee spilled on the title, come get the car the next day July 17th... I agree! Next day they said previous owner never paid off the car, there is a lein on the title I'd have to wait for DMV in Indiana to send a clean title and it'll be here by Friday July 19th...again, I agreed. I knew something was up but I had to play cool. Went back Friday the 19th, was told title didn't arrive yet... I left. I Received a called from sales manager on July 22nd saying " according to DMV, we won't get title until August 2nd" they wanted me to back out and cancel the deal so they pushed the date, I said... I will wait! Same day, someone else called and said "I'm so sorry we cannot sell you the car, it has to go back to auction". I got pissed off because they have the original title for my previous car, I am paying insurance for the new car and I have $3000 in the game! So, I did a title search... On July 25th, I called Indiana dealer division to find out the truth, I was informed that there was no lein on the title for the BMW and a new title was released on July 20th to the dealer. They were lying to me the whole entire time! I called the dealership and spoke to the General manager on the same day to ask why I am not getting the car I purchased, he sounded like a nice guy. He said, "I'm sorry for inconvenience and I am glad your team did a title search. The title should be here today or tomorrow, I will tell my team be on a lookout for it and once FedEx delivers it, I will call you to come get the car" coming from a GM, I believed him! General manager never called, 2 days later July 27th, I went to see the GM, waited for 2 hours... GM never came out, spoke to sales manager, he said finance office is closed, they went on break for another hour. Because I was on duty, I told him to call me when they open... Never called! On August 2nd, I called... Sales manager said, "the title is here, you can come get the car. Same day, I went to get the car... He said finance office is closed come back tomorrow morning 9:30AM and everything will ready. August 3rd, I sent the sales manager a text to tell him I was on my way, he said ok no problem. On my way to the dealership, 3 traffic lights away...that same sales manager called me and said " I am so sorry, I owe you a bug apology, the car was sold yesterday to someone else!" Which was on August 2nd! Please tell me, how in the world is that possible! I bought the car since July 16th. I am still paying insurance for the car, they have my title, they have $4000 down deposit for the deal...How could they sell that car to someone else... If anything I have priority over everyone! I filed a complaint with Jeep headquarters, NY Secretary of State (DMV) and the attorney general. I am getting a lawyer involved in this case... That's fraud, they breached the contract! Their license should be suspended for such crime. More

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