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Bob Havey
29 Reviews
My name is Bob Havey, and my level of service to my clients only starts with the first car I assist you with. In my 21 years in the car business, I have sold several different makes and find Lexus to be the best. I have attended over 50 Lexus and Toyota classes, which is 160 hours of training, to keep me Master Certified in sales. Born and raised in Vermont, I have a Mechanical Engineering degree from Vermont Tech and have been a Hybrid Specialist for Lexus and Toyota, since the first Toyota hybrids came to the U.S. in 1999. My wife Joan is a Columbus native, which is why in 2004 we chose to leave Vermont and venture back to Columbus. Joan and I have four children and three grandchildren. Joan works for Ohio State and we are huge Buckeye fans! The Germain family and I make a good match, with integrity and honesty being our first priority. I pride myself in making the buying experience a pleasurable one and hope to see you soon.
Read moreDealership Experience
19 yrs, 7 mos
Specialties & Trainings
Lexus Master Certified
29 Reviews of Bob Havey
June 08, 2018
Salesman knowledgable and sincere I have received nothing but professional and excellent service from Geremain. My salesman, Bob Hasey is my "go to" man when I am in the market. He n I have received nothing but professional and excellent service from Geremain. My salesman, Bob Hasey is my "go to" man when I am in the market. He now has sold me 3 Lexus 350's . His ability of knowledge and courtesy is outstanding. I can trust him to give me the right deal. The dealership is about 2 1/2 hrs. away and I could go closer to Pittssburgh, but I am so pleased with Mr. Hasey and the service I receive from Germain for service, I will remain a faithful customer of Germain of Easton. More
by mimi1935
October 17, 2016
Extremely Satisfied I stopped in just to look around, I wa shelled immediately by Bob Havey. He was able to work out a great deal for me and made my experience very satis I stopped in just to look around, I wa shelled immediately by Bob Havey. He was able to work out a great deal for me and made my experience very satisfying. More
by Jose Hernandez
August 29, 2016
Wow what a true disappointment in Germain Easton! After spending more than 2 hours assisting a friend going back and forth with the normal used car sales practices... We both received a verbal com After spending more than 2 hours assisting a friend going back and forth with the normal used car sales practices... We both received a verbal commitment via telephone with a confirmed sales price on a certified Lexus used RX350 Sat evening at closing hours. The Associate told us come Monday morning the agreed to final numbers would be in my inbox per our discussion... Only to learn Monday afternoon the car was sold to someone else. Poor Business Practices in my opinion. Time to look elsewhere. Lexus Germain has lost my business! More
by Andrew
January 28, 2016
Good Friendly service We have purchased 11 cars from this dealership and they have a been great to work with. We have had the same salesperson for the last 5 cars. We have purchased 11 cars from this dealership and they have a been great to work with. We have had the same salesperson for the last 5 cars. More
by Lexie 202
Other Employees Tagged: Cindy Lentz, Lyn Starcher
January 27, 2016
Out-of-Area Senior Citizen Couple Confirms 'Worth the Drive" We were an out-of-the-area customer who received first-class, courteous, professional service from the moment we drove on to the dealership lot throug We were an out-of-the-area customer who received first-class, courteous, professional service from the moment we drove on to the dealership lot through the entire purchase process. More
by MedinaCouple
Other Employees Tagged: JB Woodring , Eric Welch
January 25, 2016
Very friendly and helpful Bob and JB worked with me on several occasions. Bob and JB were very helpful and friendly. Bob sold us the car and JB met with me several times to hel Bob and JB worked with me on several occasions. Bob and JB were very helpful and friendly. Bob sold us the car and JB met with me several times to help me understand the technology in the car. I worked with Ken because my license plates were delayed coming in. I do not think he was personable or friendly. He was unapologetic for the delay in my license plates. When I asked him why didn't anyone contact me to let me know my license plates would be delayed he was very curt and rude. Working with Ken was the only bad experience I had at this dealership. Overall, I am very happy with my experience and I would refer my friends to work with Bob and JB. More
by mtrainey
Other Employees Tagged: JB Woodring , Ken Collins
January 23, 2016
Hassle free and expedient excellent customer service. Called to speak to a salesperson about a vehicle on the website inventory and was put in contact with Bob Havey who handled all my requests and we str Called to speak to a salesperson about a vehicle on the website inventory and was put in contact with Bob Havey who handled all my requests and we struck a deal within hours back and forth on the phone. I travelled 500+ miles to make this purchase from Germain and would consider doing it again due to the customer service and teamwork from the entire staff. They accommodated my unannounced early arrival to pick up the vehicle without hesitation. I even received a call from Bob from his vacation the day after I picked up the vehicle, as he was on vacation the day I took delivery, to ensure the pick up went well and to thank me again. Great experience and I would recommend this dealership and Bob Havey with the highest regard. Entire staff was friendly, helpful, and seemed genuinely appreciative of my business. More
by Jmcvea
Other Employees Tagged: Ken Collins, Jay Jackson, A woman from technology went over the features of the car with me and offered help via as well. I would highly recommend her as well.
January 21, 2016
Top Salesman If you was a salesperson that listens and will help you from the beginning of the sales process to the end and will always keep your interest in mind, If you was a salesperson that listens and will help you from the beginning of the sales process to the end and will always keep your interest in mind, look up Bob Havey! He know his stuff and cares about how he can help. Don't be afraid! Bob with take care of you! More
by January507
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