Bob Havey

Salesman knowledgable and sincere I have received nothing but professional and excellent service from Geremain. My salesman, Bob Hasey is my "go to" man when I am in the market. He n I have received nothing but professional and excellent service from Geremain. My salesman, Bob Hasey is my "go to" man when I am in the market. He now has sold me 3 Lexus 350's . His ability of knowledge and courtesy is outstanding. I can trust him to give me the right deal. The dealership is about 2 1/2 hrs. away and I could go closer to Pittssburgh, but I am so pleased with Mr. Hasey and the service I receive from Germain for service, I will remain a faithful customer of Germain of Easton. More

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Extremely Satisfied I stopped in just to look around, I wa shelled immediately by Bob Havey. He was able to work out a great deal for me and made my experience very satis I stopped in just to look around, I wa shelled immediately by Bob Havey. He was able to work out a great deal for me and made my experience very satisfying. More

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Wow what a true disappointment in Germain Easton! After spending more than 2 hours assisting a friend going back and forth with the normal used car sales practices... We both received a verbal com After spending more than 2 hours assisting a friend going back and forth with the normal used car sales practices... We both received a verbal commitment via telephone with a confirmed sales price on a certified Lexus used RX350 Sat evening at closing hours. The Associate told us come Monday morning the agreed to final numbers would be in my inbox per our discussion... Only to learn Monday afternoon the car was sold to someone else. Poor Business Practices in my opinion. Time to look elsewhere. Lexus Germain has lost my business! More

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Good Friendly service We have purchased 11 cars from this dealership and they have a been great to work with. We have had the same salesperson for the last 5 cars. We have purchased 11 cars from this dealership and they have a been great to work with. We have had the same salesperson for the last 5 cars. More

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Out-of-Area Senior Citizen Couple Confirms 'Worth the Drive" We were an out-of-the-area customer who received first-class, courteous, professional service from the moment we drove on to the dealership lot throug We were an out-of-the-area customer who received first-class, courteous, professional service from the moment we drove on to the dealership lot through the entire purchase process. More

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Very friendly and helpful Bob and JB worked with me on several occasions. Bob and JB were very helpful and friendly. Bob sold us the car and JB met with me several times to hel Bob and JB worked with me on several occasions. Bob and JB were very helpful and friendly. Bob sold us the car and JB met with me several times to help me understand the technology in the car. I worked with Ken because my license plates were delayed coming in. I do not think he was personable or friendly. He was unapologetic for the delay in my license plates. When I asked him why didn't anyone contact me to let me know my license plates would be delayed he was very curt and rude. Working with Ken was the only bad experience I had at this dealership. Overall, I am very happy with my experience and I would refer my friends to work with Bob and JB. More

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Hassle free and expedient excellent customer service. Called to speak to a salesperson about a vehicle on the website inventory and was put in contact with Bob Havey who handled all my requests and we str Called to speak to a salesperson about a vehicle on the website inventory and was put in contact with Bob Havey who handled all my requests and we struck a deal within hours back and forth on the phone. I travelled 500+ miles to make this purchase from Germain and would consider doing it again due to the customer service and teamwork from the entire staff. They accommodated my unannounced early arrival to pick up the vehicle without hesitation. I even received a call from Bob from his vacation the day after I picked up the vehicle, as he was on vacation the day I took delivery, to ensure the pick up went well and to thank me again. Great experience and I would recommend this dealership and Bob Havey with the highest regard. Entire staff was friendly, helpful, and seemed genuinely appreciative of my business. More

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Top Salesman If you was a salesperson that listens and will help you from the beginning of the sales process to the end and will always keep your interest in mind, If you was a salesperson that listens and will help you from the beginning of the sales process to the end and will always keep your interest in mind, look up Bob Havey! He know his stuff and cares about how he can help. Don't be afraid! Bob with take care of you! More

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Overall great experience at Germain Lexus of Easton Bob Havey has sold me my 3 Lexus ES cars in the past 10 years. Bob is an exceptional salesperson whom I would greatly recommend to anyone interested Bob Havey has sold me my 3 Lexus ES cars in the past 10 years. Bob is an exceptional salesperson whom I would greatly recommend to anyone interested in purchasing a new Lexus car. He is a class act who represents Germain with great integrity and professionalism. More

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Great experience with Germain Lexus I walked into the dealership looking for a new Lexus RX for my wife for Christmas. The store had officially just closed, but the salesman I met, Bob I walked into the dealership looking for a new Lexus RX for my wife for Christmas. The store had officially just closed, but the salesman I met, Bob Havey, was glad to serve me nonetheless. He is a true professional, friendly, knowledgeable and has a great attitude. Bob bent over backward to help find the right vehicle for my wife and worked closely with Aso Danso the sales manager to get a good deal that worked for all of us. Aso was also very good to work with, very professional, smart, friendly. Since I wasn't totally sure about the color... we did the deal and he gave me a list of all the color combinations. I simply wrapped up an RX book and put it under the tree so she could pick her own colors. When we returned to pick up the vehicle, the entire staff was very courteous and friendly - from the finance manager to the tech guy who trains how to use all the bells and whistles. A very pleasant experience. I highly recommend Germain Lexus of Easton and Bob Havey. More

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