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Bobby Reese
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Bobby Reese | Page 7
Service Advisor
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
2473 Pleasant Hill Rd
Duluth, GA 30096
312 Reviews
312 Reviews
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312 Reviews of Bobby Reese
Verified Customer
Helpful 
February 05, 2022
The service center was considerate of my time, by paying attention to my appointment time and had me signed in quickly, with my car headed into the service bay in only a few minutes. They quickly provided a attention to my appointment time and had me signed in quickly, with my car headed into the service bay in only a few minutes. They quickly provided a counter diagnosis and recommended General service vs repair. The truck was quickly in and out and running fantastic! More
by mikehill99
February 01, 2022
Had a great experience at the dealership and my Jeep has been running perfectly since. been running perfectly since. More
by sabreen.shabazz
Other Employees Tagged: Lance Chapin, Shekhar Gosai, Aleshia Kincade, Matt Otis, Eric Chavez, Montae Williams, Ashton Faircloth
January 31, 2022
Montae Williams gave excellent service and explained the situation very well. I am satisfied. Thank you. situation very well. I am satisfied. Thank you. More
by gabechriswill
Other Employees Tagged: Lance Chapin, Shekhar Gosai, Aleshia Kincade, Matt Otis, Eric Chavez, Montae Williams, Ashton Faircloth
January 31, 2022
Great service department. Quick and knowledgeable. The text updates are great. I’m happy with the department. text updates are great. I’m happy with the department. More
by JESSICADIGH14
Other Employees Tagged: Lance Chapin, Shekhar Gosai, Aleshia Kincade, Matt Otis, Eric Chavez, Montae Williams, Ashton Faircloth
January 28, 2022
Prompt service. Service personnel were friendly and extremely helpful. The ease of scheduling was a plus as well. extremely helpful. The ease of scheduling was a plus as well. More
by SIPE.BRADLEY
Other Employees Tagged: Lance Chapin, Shekhar Gosai, Aleshia Kincade, Matt Otis, Eric Chavez, Montae Williams, Ashton Faircloth
January 27, 2022
Fast and easy understandable communication. In and out Fast and easy understandable communication. In and out very quick. I have two concerns. One is that due to their shortage of work force. I have to s Fast and easy understandable communication. In and out very quick. I have two concerns. One is that due to their shortage of work force. I have to schedule my appointment one month later. But at the time of the actual service my vehicle's warranty expired. It was not expired when I made the appointment. The service representative cannot address this issue. He kept telling me to contact the corporate. He had to charge me for the repair. I understand that he may not have the authority to change that. He is a great person, but the dealership need to address this for its customers. We as customers only see dealership as a go to person. We dont know any body in the high up Corporate. Second concern is that over priced parts. I purchased two front fender liner clip. The plastic clip cost me $10 each. Come on, it is way too over priced. I went on Mopar's own website and it is only selling for like 1 or 2 dollars each. This is rip off. More
by Zheng Zhou
January 25, 2022
Very clean and fast customer service. No issues with this dealership. On time and always putting customers first. dealership. On time and always putting customers first. More
by SCHOOLBOICHANCE
Other Employees Tagged: Mark Jorsling, Lance Chapin, Shekhar Gosai, Omar Chabolla, Aleshia Kincade, Matt Otis, Eric Chavez, Montae Williams, Ashton Faircloth
January 21, 2022
The service is great, but the time you have to sit and wait is ridiculous. Ever with an appointment a 4 to 5 hour wait is to long. wait is ridiculous. Ever with an appointment a 4 to 5 hour wait is to long. More
by BOOSHAY219.BR
Other Employees Tagged: Eric Chavez, Montae Williams, Ashton Faircloth
January 20, 2022
The first time I went in to have my car serviced, they broke 2 parts on my wheel, I was told it would take a week or so to get the replacement part in. Came back over a week later, I was told that they do broke 2 parts on my wheel, I was told it would take a week or so to get the replacement part in. Came back over a week later, I was told that they don’t have time today. Understandable as I didn’t make an appointment. Went back again a couple weeks later, they had my car the whole day, and when I went back right before they were closing they said “we weren’t able to get it done today as we don’t have the manpower” that’s something they should’ve have told me before I left my car there the entire day. A piece THEY broke and haven’t been able to fix.. More
by gabyfig28
Other Employees Tagged: Montae Williams
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