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Bret Hines
714 Reviews
Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.
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714 Reviews of Bret Hines
February 13, 2023
Over charging customer and no communication on repairs. Do not tell you what repairs are stemmed from. Manager fabricated information Do not tell you what repairs are stemmed from. Manager fabricated information More
by ISIAHFRANK
Verified CustomerOther Employees Tagged: Christopher Blanco, Carol Clark-Muniz, Scott Robinson, Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Adam Romano
February 11, 2023
Very good service. Staff is great and the whole process was very easy. They even cleaned the car like new. Staff is great and the whole process was very easy. They even cleaned the car like new. More
by ben.mason.ny
Other Employees Tagged: Carol Clark-Muniz, Scott Robinson, Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Adam Romano
February 11, 2023
Chris Blanco and his team work hard to make you a happy customer. I brought my car in for routine maintenance, the loaner car was excellent and the work was done earlier than I expected. Great job ! customer. I brought my car in for routine maintenance, the loaner car was excellent and the work was done earlier than I expected. Great job ! More
by MCORSSEN2
Other Employees Tagged: Christopher Blanco , Matthew Carlson
February 10, 2023
Car service took a long time to arrive at dealership. no loaner car was available even though I had an appointment which was made 3 days in advance no loaner car was available even though I had an appointment which was made 3 days in advance More
by Dagnell10
Other Employees Tagged: Carol Clark-Muniz, Cosmo Laurino
February 03, 2023
Great service and Brett is a wonderful service advisor! He goes above and beyond for his customers and for that I will always be a BMW Customer!! Thank you Brett for always going to the extreme to make sur He goes above and beyond for his customers and for that I will always be a BMW Customer!! Thank you Brett for always going to the extreme to make sure my car needs are met. More
by Erica Laporte
Other Employees Tagged: Darren Thomsen, Hasan Barakat
January 31, 2023
I am very pleased. They are very accommodating and do great work!! Thank you very much!! They are very accommodating and do great work!! Thank you very much!! More
by eliversh
Other Employees Tagged: Carol Clark-Muniz, Scott Robinson, Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Adam Romano
December 20, 2022
It's always a pleasant experience at Rallye. The work was finished in a timely manner, as always the staff was professional and courteous. The work was finished in a timely manner, as always the staff was professional and courteous. More
by JTP718
Other Employees Tagged: Nick Soldo, Carol Clark-Muniz, Scott Robinson, Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Adam Romano
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