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Brian Cook
Brian Cook at Pedder Nissan

Brian Cook

Shop Foreman

Pedder Nissan

200 Carriage Circle
Hemet, CA 92545

4.5
175 Reviews
4.5

175 Reviews

Write a Review

175 Reviews of Brian Cook

January 17, 2026

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Employee Rating

The worst service manager 15000 miles on tires and they do the service tires shot More

by sgates1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gregg Velasco, Jose Favela, Kayla Nevarez, John Gordon, Warren Jones, Sam Nuno

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January 10, 2026

Dealership Rating
Employee Rating

John Gordon and the service center at Pedder Nissan is the best. The Sales side sucks. More

by ThomasDorobiala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Manny Gutierrez, Gregg Velasco, Jose Favela, Jose Cardoso, Kayla Nevarez, John Gordon, Warren Jones, Zenia Alberto, Sam Nuno

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Jan 13, 2026

Pedder Nissan responded

Thank you for your feedback, we are sorry to hear about your experience with our sales team. Our service center is dedicated to providing the best possible service and we will strive to improve in all areas. Thank you for your loyalty.

January 03, 2026

Dealership Rating
Employee Rating

In all honesty the dealership was great and the people at the service desk were amazing. They helped me out with every question I had and my concerns were also taken into consideration. Thanks again to the More

by OROZCOANTONIO2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Nuno

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Jan 07, 2026

Pedder Nissan responded

We are thrilled to hear about your positive experience at our dealership and with our service team. Our goal is to always provide exceptional service and we are glad we were able to assist you with any questions or concerns. Thank you for choosing us, we truly appreciate your support!

December 29, 2025

Dealership Rating
Employee Rating

They took me to the dealer when I was intoxicated and they took my vehicles there as well and they hurt me. I need a $5000 check from them to make it even. More

by MAUREEN.HOBEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Juan Cano, Manny Gutierrez, Brady Gartner, Josh Talavera, Merrissa Solano, Ron Riccio, Jose Cardoso, Zenia Alberto, Betty Rodriguez

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Dec 31, 2025

Pedder Nissan responded

We take all customer concerns seriously and apologize for any undesirable experience. Please reach out to our customer service team so we can assist in making things right. Thank you for bringing this to our attention.

December 24, 2025

Dealership Rating
Employee Rating

I like that going through my warranty company. \nOn their own , elected , with my complete agreement to not go with aftermarket parts More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Velasco, Jose Favela, Kayla Nevarez, John Gordon, Warren Jones, Sam Nuno

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Dec 27, 2025

Pedder Nissan responded

Thank you for your positive feedback! We are committed to providing top-quality services that align with your preferences. Thank you for trusting us and choosing to work with us through your warranty company.

December 23, 2025

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Employee Rating

I was impressed with Pedder Nissan from the moment I pulled up to the Service Department. My technician was friendly, professional & knowledgeable. My entire experience was 5 star! More

by trishowens321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Cano, Gregg Velasco, Jose Favela, Kayla Nevarez, John Gordon, Warren Jones, Sam Nuno, Tyler Zimmerman, Aaron Myers

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Dec 24, 2025

Pedder Nissan responded

Thank you for your kind words and for choosing Pedder Nissan for your service needs! Our team is dedicated to providing exceptional customer service and we are thrilled to hear that you had a 5-star experience. We look forward to seeing you again in the future.

December 15, 2025

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Employee Rating

The year of June 2019 bought my Altima at Pedder Nissan brand new. Excellent Service! More

by jonesjanicer201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Velasco, Sam Nuno , *Denise, Robyn G.

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Dec 20, 2025

Pedder Nissan responded

Thank you so much for your kind words! We are thrilled to hear you had an excellent experience at Pedder Nissan. It was our pleasure to help you find your perfect Altima. Enjoy the ride! #HappyCustomer #NissanLove

December 08, 2025

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Employee Rating

The service was fast and easy People was really nice I don’t have nothing else to say. More

by Lupelerma37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 10, 2025

Pedder Nissan responded

We are delighted to hear that our service was speedy and enjoyable! Our team takes pride in providing excellent customer service. Thank you for your support!

December 07, 2025

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Employee Rating

Kind of pricey, time well tell on the quality of work. it seems alright so far More

by DBIRCHEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 09, 2025

Pedder Nissan responded

Thank you for the feedback! We understand that our pricing may be higher than others, but we can assure you that the quality of our work is top-notch. We are happy to hear that everything seems alright so far and we look forward to exceeding your expectations in the future.

December 01, 2025

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Employee Rating

They hooked up my lighted scuff plates on my Frontier every thing is working great so far great service and quick More

by rdaro2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 03, 2025

Pedder Nissan responded

Thank you for your kind words and for trusting us with your vehicle! We're thrilled to hear you're satisfied with our service and that your scuff plates are working perfectly. We strive to provide quick and efficient service for all our customers. We appreciate your feedback and look forward to serving you again in the future! #GreatService #HappyCustomers

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