Brian Cortes
Brian Cortes at Universal Hyundai

Brian Cortes | Page 3

VIP Loyalty Consultant

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

Contact Me
4.8
61 Reviews

Industry Experience

36 yrs, 7 mos

Specialties & Trainings

Nissan

4.8

61 Reviews

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61 Reviews of Brian Cortes

October 07, 2023

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Employee Rating

Overall was an amazing experience! Did not feel pressured and was walked through everything. Carlos was very friendly and curtious! More

by MICHELE12PABON
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Carlos DeJesus, Simo Bassi , darrin diaz

Oct 08, 2023

Universal Hyundai responded

It's great to hear that Carlos was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 20, 2023

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Brian at Universal was very patient with me. When I was unable to decide which way to go with my end of lease, he waited me out and helped me find a car that worked for me. I wound up with a bea More

by DIANE9945
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Sep 21, 2023

Universal Hyundai responded

It's great to hear that Brian was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 01, 2023

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The best place I have ever by a car this is number 5 car that I have ever had More

by odalystransport321
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Raul Martinez, Cesar Alegre, Carlos DeJesus, Mustapha Bernannou, Jennifer Cacciola , Luis Arevalo, darrin diaz, Errol Gillette, Jacob Mckinney

Sep 03, 2023

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 27, 2023

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Agile, quick service, facilitated the process, we got a better car than we thought. thanks More

by alexsteeve
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre, Carlos DeJesus, Mustapha Bernannou, Simo Bassi, Jennifer Cacciola , Luis Arevalo, darrin diaz, Errol Gillette, Fabio Ventura

Aug 28, 2023

Universal Hyundai responded

Thank you, Alex! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 19, 2023

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Very Professional, good attention, Very accurate, I am very satisfied With the presentation and looking forward fo recommendations More

by MANZINO349
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Trade-in Experience
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Recommend Dealer
Yes
Aug 21, 2023

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. It's great to hear that we were able to assist you and that you had such a positive experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 20, 2023

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The entire team is absolutely amazing! ! I have been getting cars here for 10 years and I don’t plan on ever switching. More

by casajoni
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Frankie Martinez, Hector Riquel, Andres Garces , Rhoda Allen, Gilbert Gregory, Jacob McNeely

May 21, 2023

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 05, 2023

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I appreciate the reliability of Hyundai vehicles and the service at Universal Hyundai is great! More

by JHMorris
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

Apr 06, 2023

Universal Hyundai responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 04, 2023

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Thank you Universal Hyundai for making the process easy and super fast everything was perfect ! More

by JM
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre, Carlos DeJesus, Mustapha Bernannou, Jennifer Cacciola, Michael Hernandez , Luis Arevalo, darrin diaz, Errol Gillette, Nick Gomez

Mar 05, 2023

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. I'm glad to hear that we were able to assist you and that you had such a positive experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 17, 2023

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it is a good dealership and the process was not too complicated. Everything is clean and i was offered a chicken sandwich. Two thumbs up More

by GEORGESANANDRES4593
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Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Hector Riquel

Feb 19, 2023

Universal Hyundai responded

Thank you, George, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 02, 2022

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Employee Rating

They were super helpful and super nice, we didn’t think that we were going to leave with a car but they made the experience amazing. More

by ROSSIFERRER09
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre, Carlos DeJesus, Mustapha Bernannou, Ramces Rivera, Jennifer Cacciola , Luis Arevalo, darrin diaz, Errol Gillette, Nick Gomez, Marco

Dec 04, 2022

Universal Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Josiah Behlen General Manager jbehlen@universalhyundai.com

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