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Brian Cortes
Brian Cortes at Universal Hyundai

Brian Cortes | Page 2

VIP Loyalty Consultant

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

Contact Me
4.8
61 Reviews

Industry Experience

36 yrs, 7 mos

Specialties & Trainings

Nissan

4.8

61 Reviews

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61 Reviews of Brian Cortes

August 07, 2024

Dealership Rating
Employee Rating

Excellent, professional, great job. Brian is good sales. The installation is clean and comfortable. Thank you More

by Sebastian Montes de oca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

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Aug 07, 2024

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Brian, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

July 30, 2024

Dealership Rating
Employee Rating

Is a great dealer that goes out this world to ensure that the customers are treated with courtesy and respect at all times and will answer the questions with great accuracy More

by BELLUV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre, Giovanni Perez , Jacob McNeely

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Jul 31, 2024

Universal Hyundai responded

Thanks for sharing about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 27, 2024

Dealership Rating
Employee Rating

Awesome, amazing & good service. Adrian el travieso y Bryan Cortes are the best. I'll recommend them without any doubt. More

by burro_fiona
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel , Adrian Grullon

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May 29, 2024

Universal Hyundai responded

Thank you for taking the time to provide our team at Universal Hyundai with a five-star review! Congratulations on the purchase, We appreciate your business! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 25, 2024

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Employee Rating

I had a great experience with universal nissan I recommend everyone to visit and see all the good options of car More

by SHIVAMKR0273
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Booth, Carlos DeJesus, Mustapha Bernannou, Jennifer Cacciola, Michael Hernandez, John Booth , darrin diaz, Errol Gillette, Nick Gomez

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Apr 25, 2024

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 07, 2024

Dealership Rating
Employee Rating

Muy atentos El servicio fue muy completo. Muy agradecido Todo muy bien. Ok Ok ok More

by rjrlavega
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Cortes

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Mar 07, 2024

Universal Hyundai responded

Thank you for choosing Universal Hyundai, your feedback and rating mean a lot to us. We're glad we could help and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 07, 2024

Dealership Rating
Employee Rating

The manager that was helping they day befire told me something and they day after when i went he came with a different story after i lost like 4 hours of work to loose like 5 hours in the dealer for him More

by lilliam.pagan
Recommend Dealer
No

Other Employees Tagged: Brian Cortes

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Feb 08, 2024

Universal Hyundai responded

Lilliam, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Gina Nava Reputation Manager gnava1@universalhyundai.com

November 14, 2023

Dealership Rating
Employee Rating

Personnel was very kind and professional. They always look how to help me and explain everything in derail More

by mildred-h
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

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Nov 15, 2023

Universal Hyundai responded

Mildred, Thank you for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 10, 2023

Dealership Rating
Employee Rating

Excelente atencion , muy cordial con los clientes y amabilidad es súper excelente ,te ayudan en todo lo que necesitas. Gracias More

by ZAEKLNFO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre, Carlos DeJesus, Mustapha Bernannou, Jennifer Cacciola, John Booth , Luis Arevalo, Jacob Mckinney, Jacob McNeely, Aristy

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Nov 11, 2023

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 05, 2023

Dealership Rating
Employee Rating

Amazing amazing experience matos was amazing miguel was super talented he knows what he is Doing , definitely coming back next upgrade More

by Aleyankee13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Matos, Alexis Ramos, Miguel Resto, Cesar Alegre, Carlos DeJesus, Mustapha Bernannou, Jennifer Cacciola, John Booth , Luis Arevalo

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Nov 05, 2023

Universal Hyundai responded

Thank you so much for choosing Universal Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Nov 05, 2023

Aleyankee13 responded

Amazing service miguel matos and alexis did everything extremely Good

October 11, 2023

Dealership Rating
Employee Rating

Excelent service I was very satisfied with my purchase, truly grateful to everyone. Thank you so much More

by eaeg2627
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

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Oct 12, 2023

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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