Brian Deriemacker | Page 10

I was in the market for a new Honda Accord and I searched cars.com. That brought me in contact with many different dealerships and many different sales people. One dealership and sales professional stuck out cars.com. That brought me in contact with many different dealerships and many different sales people. One dealership and sales professional stuck out though and that was Randy Hill at Zimmerman Honda. I made contact with Randy over the phone and he was polite, professional and prompt answering all of my questions and addressing my concerns. I work night shift over 60 hours a week and have three children, my time is extremely valuable to me. I was very concerned about doing business with someone I have never met in person over 3 hours away from my home but We agreed on a deal over the phone. To reassure me I spoke with general sales manager Brian Deriemacker and he sent me an email with the exact numbers we talked about, went through it all step by step with me so there was no confusion and made sure I was clear and understood everything. I made the over 3 hour trip, Randy was right there to greet me, get me a cup of coffee and had my new car inside where it was warm and was very respectful about my time because I had to get back home to my three children. There were no games, no gimmicks, no added pressure. Everything was just as we discussed before I made the trip. I trade every two years I have never received this kind of treatment or respect of my time at any other dealership. My hat is off to Brian and Randy. I was super impressed by the way they do business and how they genuinely care. Today they gained a customer for life. More

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We are so happy with the guys who helped us purchase our new Odyssey. They were so kind and helpful. Great people. Definitely recommend them! new Odyssey. They were so kind and helpful. Great people. Definitely recommend them! More

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This was the best experience I've ever had purchasing a new vehicle, from start to finish - NO pressure and everything was carefully explained! A big THANK YOU to Mike, Kyle and Brian for the great custom new vehicle, from start to finish - NO pressure and everything was carefully explained! A big THANK YOU to Mike, Kyle and Brian for the great customer service, and for making this experience so easy and pleasant! More

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I have purchased many cars throughout my lifetime, I want to say that this was the best experience to date! Communication throughout the deal was great! Everything was delivered as promised! Thank you Zimmer to say that this was the best experience to date! Communication throughout the deal was great! Everything was delivered as promised! Thank you Zimmerman Honda!! More

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Honda helped me get the best deal and worked with me on my new car. I really appreciate all the help. They made leasing a car very easy and helped me understand everything. my new car. I really appreciate all the help. They made leasing a car very easy and helped me understand everything. More

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Luis Arango is very well organized, knowledgeable, and easy to work with. He responded quickly with all of our questions and we trust him like we trust our Honda. We definitely felt the costumer first me easy to work with. He responded quickly with all of our questions and we trust him like we trust our Honda. We definitely felt the costumer first mentality with the entire Honda team. More

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Very easy crew to work with. The facility was extremely clean. Purchasing here is quick, easy with very fair pricing. This is my second car purchased there in six months. clean. Purchasing here is quick, easy with very fair pricing. This is my second car purchased there in six months. More

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I always enjoy my experience at Zimmerman Honda, whether its a stop for routine maintenance in the service department, or purchasing a new vehicle. Clean environment, with cold drinks and snacks available i its a stop for routine maintenance in the service department, or purchasing a new vehicle. Clean environment, with cold drinks and snacks available in the service waiting area. Knowledgeable, friendly, and honest staff. More

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Best in Class From the moment we arrived at Zimmerman Honda we were treated with the utmost importance in our car purchasing needs. We visited on the phone with Sea From the moment we arrived at Zimmerman Honda we were treated with the utmost importance in our car purchasing needs. We visited on the phone with Sean Fortin about our needs who ensured us of a smooth professional process. Luis Arango welcomed us & listened to our direct needs and gave us several options to drive, as well as educating us on all of the many features each vehicle was equipped with. We met with Blake Pelland who was helpful in handling all of our financial details swiftly and smoothly. It was an absolute pleasure to work with the entire Zimmerman Honda Team. We are Zimmerman customers for life because of the OUTSTANDING quality of service and customer care. Dr. Randall Shipman DC & Lacy Skahill More

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Gilbert Richardson -- Terrific Salesperson My wife and I recently purchased a 2020 Honda Accord LX from Zimmerman Honda, upgrading from a 2010 Accord LX. The entire transaction was a good expe My wife and I recently purchased a 2020 Honda Accord LX from Zimmerman Honda, upgrading from a 2010 Accord LX. The entire transaction was a good experience for us, and several members Zimmerman Honda's most capable, professional, and competent team were involved, but the key dealership person in this transaction was Sales and Leasing Consultant, Gilbert Richardson. As an automotive sales consultant, Gilbert practices all aspects of his job to a high standard of excellence, and is therefore a consummate professional. The vehicle was to be primarily my car; I liked the appearance of the new generation Accord, and from reading reviews and analyzing specs, I thought that it might be a good choice for my next vehicle, but I had never driven one. Quite frankly, with the myriad of new developments in automotive technology over the past decade, I was uncertain that I would feel comfortable adapting to some of new features in the vehicle, so deciding to purchase that day was not a done deal. Aptly reading my apprehension, and therefore my hesitance toward being able to or wanting to adapt to some of the technological changes, Gilbert adapted his product demonstration and the test drive to be not only comprehensive in overall scope, but also focused in demonstrating the benefits of all of the new features in a manner by which I not only gained an understanding of the purpose of each feature, but also realized each feature's benefit through guided hands on experience. The whole demonstration/test drive was seamlessly efficient, informative, and fun. By the time we returned to the dealership, I was sufficiently comfortable with the new car to proceed. After we decided that this was to be the car, Gilbert adeptly put all of the wheels in motion, coordinating with sales management and finance to put the deal together, all the while making sure that we were kept informed about each step in the process. In hardly any time at all, we were driving home in our new Accord. It is always refreshing to be able to work with professional sales people. These are people who practice to a very high standard of excellence by constantly learning as their products evolve, who care enough about their customers to take the time to understand their needs and concerns, and who work diligently toward achieving a high degree of customer satisfaction. Gilbert Richardson is one salesperson who exemplifies that very high standard of professional excellence. More

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