Brian Franklin

Ken Harris was great. He was very knowledgeable, helpful and courteous. All other Klaben personnel were helpful as well. Transaction took us past closing time and there wa He was very knowledgeable, helpful and courteous. All other Klaben personnel were helpful as well. Transaction took us past closing time and there was no effort to hurry us along. Would return for the right vehicle in a heartbeat. More

Report | Print

My family has purchased from Klaben over the last 30 years and keep coming back. The Customer Service is A1, I called to see if there was a specific vehicle available and reached Ken Harris. We did ever years and keep coming back. The Customer Service is A1, I called to see if there was a specific vehicle available and reached Ken Harris. We did everything over the phone/email on a Friday. Bank was closed Saturday, and he was off on Monday. Tuesday morning 5 minutes after opening he messaged with a buyer's order and asked what I wanted to do next. We scheduled a time to come in that afternoon, and he gave me a list of what to bring. I walked in at 5:15 my vehicle was clean and ready. We met with him and scheduled our first free service appointment, then met with Brian Franklin in Finance. Brian had all paperwork ready to go. We went over payment options with no hidden surprises. We were out of finance by 5:45. Ken then spent the next 20 minutes going over all the features of my vehicle with me. Leaving there I felt we were treated very well. Both Ken and Brian didn't treat us as if they wanted to throw us the keys and "get out". Even talked with Brian about my last two purchases with them--that he brought up. Then to top it off this morning Ken reached out to make sure I was enjoying my vehicle and to make sure I didn't have any other questions. Not as if it was a requirement but as a genuine concern. One of a kind Salesman!!! I have no doubt we will be back again. More

Report | Print

Mr. Klaben along with family and staff truly pride themselves on putting the customer first and the transaction second. I will forever be thankful for having the pleasure to have been an employee and themselves on putting the customer first and the transaction second. I will forever be thankful for having the pleasure to have been an employee and a customer of this incredible dealership. They truly take the buying process out and make sure it's more of a personal experience and go above and beyond to make sure no matter the situation you leave Klaben with a smile and satisfaction. I will forever be thankful for every lesson I was blessed to learn from this place. Don't just buy a car build a relationship the last generations!! More

Report | Print

Casey was great. Klaben is like family at this point. They always have exactly what i want! Klaben is like family at this point. They always have exactly what i want! More

Report | Print

Bought my last seven vehicles here. No need to shop anywhere else. Will buy buying my next vehicle there. No need to shop anywhere else. Will buy buying my next vehicle there. More

Report | Print

Great experience! I came to Klaben knowing exactly which vehicle I wanted. Upon my arrival, Ken had the Jeep pulled up, clean, and ready to go. The process was extreme I came to Klaben knowing exactly which vehicle I wanted. Upon my arrival, Ken had the Jeep pulled up, clean, and ready to go. The process was extremely seamless and super professional, which I hadn't really seen elsewhere. Ken made the car buying process very enjoyable with no stress involved. More

by JHUMPHRYS Verified Customer Verified Customer

Report | Print

Amazing people! Came in there looking for a newer truck and ken took great care of us. Gave not only me respect but my family. I would definitely buy another vehicle Came in there looking for a newer truck and ken took great care of us. Gave not only me respect but my family. I would definitely buy another vehicle there. Great people and great place! More

Report | Print

Ken was very polite, honest, and extremely informative throughout the entire process. His customer service was excellent and he made everything smooth and stress-free. He was able to get me out of my past throughout the entire process. His customer service was excellent and he made everything smooth and stress-free. He was able to get me out of my past loan without any hassle, while other dealerships gave me a hard time about trading in my truck. I originally went in looking for one truck and ended up buying two! Highly recommend working with Ken if you’re looking for great service and a trustworthy experience. More

Report | Print

They made the car buying process very easy everyone was very helpful the process was fast and simple very helpful the process was fast and simple More

Report | Print

Awesome dealership salesman exceptionally detailed went over everything from start to finish took less time to purchase over everything from start to finish took less time to purchase More

Report | Print