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Start your review of Brien Winston.
Brien Winston
Brien Winston at Gates Toyota
Refer Me
3.8

Brien Winston | Page 2

Pre-Owned Manager

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

Contact Me

13 Reviews of Brien Winston

April 06, 2020

Dealership Rating
Employee Rating

"Total mis diagnosis system had.80 psi at 60 deg outside..."

- JUNKMAIL0 Verified Customer

Total mis diagnosis system had.80 psi at 60 deg outside Temp with 134a they claimed a leak (I have universal HVAC / freon lic) they then "filled it" to (they claimed 600 psi) finding a leak in the not running compressor. Duh! Unit may have bad clutch on compressor or bad low or high limit. But 600psi will cause automotive compressor to leak. I deserve a refund of my $149 to charge my already charged AC.

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Recommend Dealer
No

October 25, 2019

Dealership Rating
Employee Rating

"Great service all around "

- Bengirl30

I went to gates Toyota to get an oil change on my 2013 Nissan rogue like I normally would. Went outside to look at the newer cars, was not looking to buy a new car. Chatted with Brian Winston and he let me test drive a 2018 Rogue with all the special features mine doesn't have. Well Brian worked his magic and got the payments to what works for me and finance got the loan with a reasonable rate.

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Recommend Dealer
Yes
Feb 10, 2020

Gates Toyota responded

Hey there, Thank you for your positive note about your experience at Gates! We appreciate your business and hope to work with you more in the future!

October 15, 2019

Dealership Rating
Employee Rating

"Our Car was titled in the wrong state! They won’t fix it!"

- JLong

Very bad experience with Gates!!! We purchased a vehicle in Indiana and I live in Indiana. Our car was titled for Michigan. When we went to the BMV, they said that gates just needed to make a corrected title. They refused to do it and so now our car is titled, licensed,registered and insured in the wrong state which my insurance tells me is illegal. I have contacted them, my husband has contacted them, and I have posted on social media. They have not resolved this issue.

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Recommend Dealer
No
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