Britney Norman | Page 2

The service manager was great with communication and feedback. I was able to ask some opinions on work required and get solid feedback feedback. I was able to ask some opinions on work required and get solid feedback More

by CSLP2002 Verified Customer Verified Customer

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Everything went well and Mark did a great job. His follow up was great also. His follow up was great also. More

by LLADS0285 Verified Customer Verified Customer

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I recently had the pleasure of taking my Escalade to Big Start Cadillac for service, and I cannot express how impressed I am with the exceptional customer service provided by Bobby Miller. Bobby's dedicatio Start Cadillac for service, and I cannot express how impressed I am with the exceptional customer service provided by Bobby Miller. Bobby's dedication to ensuring a seamless and enjoyable experience is unparalleled. Bobby consistently goes above and beyond to make himself available to address any concerns or inquiries I may have. His attentiveness and professionalism have not only made me a loyal customer but have also prompted me to choose this particular location, despite it being farther from my home than other options. In addition to Bobby, I must also commend the outstanding service provided by Jose Teran and Britney Norman. Their professionalism, expertise, and friendly demeanor have contributed significantly to my overall positive experience at Big Start Cadillac. Together, Bobby Miller, Jose Teran, and Britney Norman are a team that embodies what outstanding customer service should be. They have not only earned my trust and loyalty as a satisfied customer but have also made me confident in referring their services to others seeking an exceptional automotive service experience. Thank you, Bobby, Jose, and Britney, for your outstanding dedication and exceptional service at Big Start Cadillac. You have made a lasting impression on me, and I look forward to continuing to entrust my vehicle's care to your capable hands in the future More

by JALAL.ALJAFF Verified Customer Verified Customer

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Ansley and big star Cadillac is the best. I would recommend to every one I know I would recommend to every one I know More

by rebejones303 Verified Customer Verified Customer

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Fantastic visit. All as promised, job done right! I will be back for sure next service! All as promised, job done right! I will be back for sure next service! More

by PREMONT Verified Customer Verified Customer

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The dealership is awesome. I have bought my last to cadillacs from this Big Star. I have bought my last to cadillacs from this Big Star. More

by CECBLA Verified Customer Verified Customer

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Dealership is fine, service area needs additional training to improve customer service interactions and timing training to improve customer service interactions and timing More

by sdyo2 Verified Customer Verified Customer

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I have had a great experience with the service department at big star Cadillac here at big star Cadillac here More

by DNEWK79 Verified Customer Verified Customer

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Service and Sales is wonderful. However today called about complimentary cap emblem sign CADILLAC FOR MY WIFE AND I . I TOLD TO CHECK IN FRONT SALES . ANSWERING LADY TODAY SARCASTIC However today called about complimentary cap emblem sign CADILLAC FOR MY WIFE AND I . I TOLD TO CHECK IN FRONT SALES . ANSWERING LADY TODAY SARCASTIC RUDE HOBBY AND KELLY JEFF WHOLE TEAM . YOU GUYS ROCK . LOVE MY CT4 AND CTS I GOT FROM KELLY. COOL GUY . I TRULY EXPLAINED TO HER MY DIRECTION CHECK With SALES . I'M COOL WITH BIG STAR REGARDLESS . More

by jobemarvin1959 Verified Customer Verified Customer

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Great Customer service. Jason Dial is an amazing Service Representative. He make sure that he communicates with you from the start of your services until the vehicle is Jason Dial is an amazing Service Representative. He make sure that he communicates with you from the start of your services until the vehicle is delivered back to you. More

by BERNADETTE.SELLERS Verified Customer Verified Customer

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