Brittaney Quick | Page 15

Kevin was my service representative and he did an outstanding over an above job with my service. I will always be bringing my car back to kevin outstanding over an above job with my service. I will always be bringing my car back to kevin More

by SWGANNON Verified Customer Verified Customer

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Friendly helpful professional nothing else to say. Will go back happy with results. I don't like this question Will go back happy with results. I don't like this question More

by PUDDN5050 Verified Customer Verified Customer

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Professional. Efficient. Friendly. On time. Excellent communication in person and via text messages. I would highly recommend this BMW dealership. Efficient. Friendly. On time. Excellent communication in person and via text messages. I would highly recommend this BMW dealership. More

by Sumesm Verified Customer Verified Customer

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Good service but it took way too long to get an appointment for detailing (3 weeks) appointment for detailing (3 weeks) More

by SBURNS4 Verified Customer Verified Customer

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Cory is the best! He cares he really goes above and beyond to help customers! Love Cory! I wish it was more people like him. He cares he really goes above and beyond to help customers! Love Cory! I wish it was more people like him. More

by Brandi Roby Verified Customer Verified Customer

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Great dealership always premium service. The team does a great job and thats why I will keep going back. The team does a great job and thats why I will keep going back. More

by killians5 Verified Customer Verified Customer

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Always good service. Up front pricing. Brittney always ready to help and keeps you posted on the status of your repair. Up front pricing. Brittney always ready to help and keeps you posted on the status of your repair. More

by DARCH714 Verified Customer Verified Customer

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Cory is wonderful to deal with. Professional, thoughtful, accommodating and helpful. Brittany is wonderful too. Professional, thoughtful, accommodating and helpful. Brittany is wonderful too. More

by wyantsmiling Verified Customer Verified Customer

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I had tires shipped from Tire Rack directly to BMW of Westlake, and Matthew took care of the entire process. Once the shipment arrived, they quickly scheduled me in. I also needed spark plugs replaced on Westlake, and Matthew took care of the entire process. Once the shipment arrived, they quickly scheduled me in. I also needed spark plugs replaced on my BMW M5, and they were able to handle everything in one day. What stood out even more was the level of service. Since it was a same-day job, I didn’t need a loaner, but Matthew still arranged for one of the service team members to give me a ride home. That kind of thoughtful support goes a long way and shows why BMW of Westlake earns long-term customers. Thank you again for the exceptional service—I truly appreciate it. More

by AudiAsh Verified Customer Verified Customer

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Matt and Brittany in the service department went above and beyond! They researched all possible options and went to bat with a part vendor and BMW on my behalf. We ended up with a good resolution, that wo and beyond! They researched all possible options and went to bat with a part vendor and BMW on my behalf. We ended up with a good resolution, that would not have happened without their efforts. More

by BRIAN.KALLACH Verified Customer Verified Customer

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