Brittney Ottaviano | Page 4

Jesse Friedman is very professional, knowledgeable, kind and customer focused. He represents Subaru well! He listens to the customer and explains complicated issues clearly. I thank him for his attention an and customer focused. He represents Subaru well! He listens to the customer and explains complicated issues clearly. I thank him for his attention and service. I recommend him highly! More

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Darla was so caring and informative about my car. This dealership is great. From the beginning with Ethan to Darla, we were treated with respect & answered all questions. Thank you Subaru. I love m This dealership is great. From the beginning with Ethan to Darla, we were treated with respect & answered all questions. Thank you Subaru. I love my Forester. More

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Another great service visit with Service Advisor Brittney. It's great to have a woman on the team who listens and does not talk down to female customers. This is my second experience with her sinc Brittney. It's great to have a woman on the team who listens and does not talk down to female customers. This is my second experience with her since summer, and glad to see she is still there. The work was estimated at 5-6 hours and was completed while I worked in the customer lounge in less than 3 hours. More

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They were so helpful, quick, and easy to work with. I never felt pressured or coerced into buying additional services or anything I didn't want or need. Very professional and I look forward to working I never felt pressured or coerced into buying additional services or anything I didn't want or need. Very professional and I look forward to working with them the next time I need to purchase a car. More

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I had my car in to get the Cilajet Ceramic Protective coating on the outside and inside. I am amazed at the finish on the vehicle now. They did a great job! Service there is always very efficient and com coating on the outside and inside. I am amazed at the finish on the vehicle now. They did a great job! Service there is always very efficient and communication throughout is great! More

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We had an excellent car buying experience at Tucson Subaru mainly due to Daniel Tennes. We wish all car salesmen were like Daniel - kind, informative, knowledgeable, authentic, and comfortable to be ar Subaru mainly due to Daniel Tennes. We wish all car salesmen were like Daniel - kind, informative, knowledgeable, authentic, and comfortable to be around. He was very patient with us and he found us the exact car we were looking for. The paperwork and deal making was easy and congenial and we trusted Daniel throughout the process. We hope he made some money on the deal and gets a raise or bonus or whatever they do at Tucson Subaru to acknowledge an excellent employee. More

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So grateful for how available and helpful Debbie and Kevin were! It was a delightful buying experience. Becoming a Subaru owner has been a great new chapter for my driving life. Supportive messages and Kevin were! It was a delightful buying experience. Becoming a Subaru owner has been a great new chapter for my driving life. Supportive messages and follow up appointments have been sent my way to help me learn all there is to know about my vehicle. I would highly recommend this place to others for any vehicle needs. More

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This is the top rated Subaru dealer for a reason. The people are great, they do what they say they are going to do, and are always cheerful as they do it. The people are great, they do what they say they are going to do, and are always cheerful as they do it. More

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I purchased my Subaru Forester from Tucson Subaru new and purchased the extended warranty on the assurance that the service department would carefully inspect the vehicle when I brought it in for service (fo purchased the extended warranty on the assurance that the service department would carefully inspect the vehicle when I brought it in for service (foolish, I know). I had the vehicle serviced at the dealer for every service interval since its purchase. However, they missed major premature deterioration of the bushings on the lower control arms that should have been replaced before the warranty expired. I even brought the vehicle in complaining of a shimmy before the warranty expired and the service department didn't find anything. I finally got fed-up with the problem and checked myself. Five minutes of labor later and I discovered the completely destroyed bushings. When I contacted the service department they took no accountability for missing the problem and did nothing to help, other than offer to schedule me for a full price repair. There are far better mechanics out there that will actually keep your car in safe working order for significantly lower cost. Avoid Tucson Subaru and save yourself some money and aggravation. I will not be returning. More

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Internet salesman Chris Smith was very knowledgeable and thorough prior to and during the test drive, thorough prior to and during the test drive, More

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