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Brooks Falzone
Brooks Falzone at Walker Ford

Brooks Falzone | Page 4

Master Certified Service Advisor

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.8
107 Reviews

Dealership Experience

2 yrs

Industry Experience

28 yrs, 11 mos

4.8

107 Reviews

Write a Review

107 Reviews of Brooks Falzone

March 08, 2026

Dealership Rating
Employee Rating

Great service as always! Will continue to come back for service on my raptor. Thank you More

by RAMSEYOKDEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Holcomb, Brian Kirk, Daniel Victory, Justin Boczar, Mike Murray, Steve McHenry, Donald Mast, Shelley Ritter, Jorge Colon Ocasio

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Mar 10, 2026

Walker Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 07, 2026

Dealership Rating
Employee Rating

I’ve had nothing but good service for the last 38 years. My salesman has done his best to help me choose a new vehicle. Thanks Kevin. More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Jewel, Vince Romano, Daniel Victory, Mike Blankenship, Donald Mast

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Mar 09, 2026

Walker Ford responded

Hello Richard, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

March 05, 2026

Dealership Rating
Employee Rating

Brooks has been helping me out for quite a while now and he's always going above and beyond to guarantee customer satisfaction. More

by ANDRESHERRERA369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Colon Ocasio

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Mar 08, 2026

Walker Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

February 14, 2026

Dealership Rating
Employee Rating

I had an oil change and a recalled part checked. Brooks was super polite and ordered the recalled part for me. Overall, a great experience. More

by rhiannonambrosius
Recommend Dealer
Yes

Other Employees Tagged: Brooks Falzone

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Feb 18, 2026

Walker Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!

February 12, 2026

Dealership Rating
Employee Rating

The price was not only outrageous, it was highway robbery. Will not be coming back!! More

by judi2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 16, 2026

Walker Ford responded

Hello, thank you for taking the time to share your feedback. We’re sorry to hear about your experience and would appreciate the opportunity to learn more. Please reach out to our Service Director, Vince Romano, at 727-240-1653 so we can better understand what occurred and work toward a resolution. Your satisfaction is important to us.

February 03, 2026

Dealership Rating
Employee Rating

Good communication. Brooks kept me informed of the status and had the vehicle ready when promised. More

by Jsabella
Recommend Dealer
Yes

Other Employees Tagged: Brooks Falzone

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Feb 06, 2026

Walker Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Feel free to reach out to us if you need anything. Have a wonderful day.

January 29, 2026

Dealership Rating
Employee Rating

Convenient and dependable, I have used them for the last 25 years. I have purchased new and used vehicles and had all my service done there. More

by ountcare_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 02, 2026

Walker Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 18, 2026

Dealership Rating
Employee Rating

While I am pleased with the technical service provided, a technician was wearing very dirty footwear while driving our transit van/RV--leaving behind stains along the running board and the floor mat. I've ye More

by TANYAHILLARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2026

Walker Ford responded

Hello, thank you for taking the time to share your feedback. We’re sorry to hear about your experience and would appreciate the opportunity to learn more. Please reach out to our Service Director, Vince Romano, at 727-240-1653 so we can better understand what occurred and work toward a resolution. Your satisfaction is important to us.

January 14, 2026

Dealership Rating
Employee Rating

Great service, but quite annoying with all of the surveys I have been blitzed with emails and text regarding my service. I responded initially and keep on getting them. Hopefully this is the end. Like I said More

by JERRYBUSCH
Recommend Dealer
Yes

Other Employees Tagged: Brooks Falzone

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Jan 15, 2026

Walker Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 08, 2026

Dealership Rating
Employee Rating

They stand head and shoulders above other dealers in the area. They have permanently earned my business. More

by AARONHUCKABEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 10, 2026

Walker Ford responded

Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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