Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Bruce Hanson

Overview Reviews (265)

Contact Me

View All Employees

< View All Employees

Bruce Hanson

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Contact Me

4.9

265 Reviews

Overview Reviews (265)

Dealership Experience

20 yrs, 9 mos

Industry Experience

42 yrs, 9 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.9

265 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Bruce Hanson

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

265 Reviews of Bruce Hanson

September 14, 2025

Dealership Rating

Employee Rating

We are extremely happy with the service team at Flood Mazda. We drove our car back from FL and plan on garaging it in Wakefield because we find the dealership and staff much more personable than the Maz Mazda. We drove our car back from FL and plan on garaging it in Wakefield because we find the dealership and staff much more personable than the Mazda dealer in Delray Beach, FL. We considered buying another Mazda (CX-90) but the online reviews of the vehicle were less than favorable. . . . Still looking.🙂 More

by 4479215

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joaquin Pangelian, Anthony DeAngelis, Matt Mollo

Report | Print

September 12, 2025

Dealership Rating

Employee Rating

I never have a problem and everyone is helpful and pleasant. Great dealership! Love Mazda. pleasant. Great dealership! Love Mazda. More

by SCHIAVULLIGIRL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

August 31, 2025

Dealership Rating

Employee Rating

Service was amazing. I was treated like an old friend. I feel like family. Looking forward to my next visit. I was treated like an old friend. I feel like family. Looking forward to my next visit. More

by LINDA555C

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Furtardo, Anthony Marshall, Mary Ellen Walton

Report | Print

July 31, 2025

Dealership Rating

Employee Rating

I wouldn't go anywhere else for service on my Mazda! They're a great group of people and exceed all expectations! They're a great group of people and exceed all expectations! More

by CINDYLEELAUGHLIN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Furtardo, Anthony Marshall

Report | Print

July 28, 2025

Dealership Rating

Employee Rating

Service was performed in a timely manner with updates provided throughout on my car. Waiting area is pleasant and conducive to remote work. provided throughout on my car. Waiting area is pleasant and conducive to remote work. More

by Lmb

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Furtardo, Anthony Marshall

Report | Print

Jul 29, 2025 -

Flood Mazda responded

Good Morning, Thank you so much for your kind words! We are delighted that our service team provided you with exceptional customer service during your visit. Customer satisfaction is our top priority, and we treat our customers like family. Don't hesitate to reach out with any questions or concerns. We look forward to see you at your next appointment. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

July 22, 2025

Dealership Rating

Employee Rating

Thorough and understandable about my vehicle nice and professional clean and generous with the coffee and water professional clean and generous with the coffee and water More

by Darkmatter99999

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Flood, Russell Cunha, Cody Harvey, Jason Palmari, Steve Furtardo, Kathie Babbitt, Anthony Marshall

Report | Print

Jul 25, 2025 -

Flood Mazda responded

Good Morning, Thank you for taking the time to leave a review. Customer satisfaction is our top priority, which is why we strive to be transparent and professional in or work. I am happy to hear that you were satisfied with our dealership and look forward to seeing you again. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

July 11, 2025

Dealership Rating

Employee Rating

Best dealership around. We love that they pick up our car at our house for service and drop off a rental .Very convenient. We love that they pick up our car at our house for service and drop off a rental .Very convenient. More

by Vbotelho67

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Bruce Hanson

Report | Print

July 02, 2025

Dealership Rating

Employee Rating

My 2003 Miata gets complete service at Flood Mazda. Very pleased and will schedule a service visit this month. Very pleased and will schedule a service visit this month. More

by JROEHM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Furtardo, Anthony Marshall

Report | Print

June 20, 2025

Dealership Rating

Employee Rating

Helpful, not pushy. Easy to work with. Comfortable waiting area with coffee and snacks. Thank you Easy to work with. Comfortable waiting area with coffee and snacks. Thank you More

by Brascopt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sam Cary

Report | Print

June 18, 2025

Dealership Rating

Employee Rating

There is No other Dealership I will buy or service my Mazda at , very dedicated to Customer Service and Satisfaction! Mazda at , very dedicated to Customer Service and Satisfaction! More

by conrad100

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Flood, Russell Cunha, Cody Harvey, Steve Furtardo, Chuck Cook, Anthony Marshall

Report | Print

Get a $50.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.