Caleb O'Neil
Caleb O'Neil at Toyota of Naperville

Caleb O'Neil

Service Consultant

Toyota of Naperville

1488 W. Ogden Ave
Naperville, IL 60540

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4.1
18 Reviews
4.1

18 Reviews

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18 Reviews of Caleb O'Neil

May 08, 2025

Dealership Rating
Employee Rating

The most disrespectful person I have come across when dealing with cars. I can’t believe that Toyota of Naperville lets this man talk to people the way he spoke to me. I was upset because I was told my 2 More

by AR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Aron Torres

March 07, 2025

Dealership Rating
Employee Rating

Thanks Kyle, excellent service 6 stars! !! Thank you thank you thank you Kyle you are phenomenal More

by Avalogan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 13, 2023

Dealership Rating
Employee Rating

The dealership is clean, inviting and friendly. Everyone there goes out of their way to always make you feel welcome. Nadeem made car buying an absolutely wonderful experience. Thank you, Nadeem More

by lgb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 24, 2023

Dealership Rating
Employee Rating

All dealership are all awful. I know because I've been in the industry for a long time. Toyota of Naperville is the lesser of these evils because they have a couple good people wo More

by MrFaisal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 16, 2023

Dealership Rating
Employee Rating

I had such a wonderful experience with this dealership. Everyone there was very helpful, friendly, and professional. My car was worked on quickly. Mike Beck also assisted with my screen since we were not More

by Lmmiska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Beck, Jake Deering , Mike Beck

September 07, 2023

Dealership Rating
Employee Rating

Caleb Oneil is outstanding! He provides a seamless luxury experience the minute he greets you until your car is ready for pick up. I really appreciate it. James Pontrelli More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Suva

June 15, 2023

Dealership Rating
Employee Rating

Mike was the best. He made sure we were taken care of to the max. I recommend if anybody is buying a car please look for Mike beck you won't be disappointed More

by 1950wilsonpeter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 11, 2023

Dealership Rating
Employee Rating

Performed warranty repairs. After second visit with a list of know issues I was lectured by director of service how annoying I am with my problems. Sounded like I was making the More

by alatakas
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Defranze

July 02, 2019

Dealership Rating
Employee Rating

Overall Excellent Experience Edgar was very helpful, he was able to answer all of my questions and kept me updated throughout the process. Cal in Finance was very clear and concis More

by timwils98@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2019

Toyota of Naperville responded

Thank you so much for this amazing review! We appreciate truly exceptional customers like you! Have a great day!- Pat O'Brien, GM, pobrien@napervilletoyota.com

April 10, 2019

Dealership Rating

Go to Kelsey! Kelsey was my advocate and open ear through a complicated series of car problems on my 2004 Avalon recently, and she handled the entire situation amaz More

by anonymous
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Greg Donlan, Kelsey Reyna , Adam Bennett

Apr 15, 2019

Toyota of Naperville responded

We're so glad Kelsey could help you out! Your truly exceptional words about her and our dealership as a whole mean so much to us! Here's to a great rest of the week and more.- Pat O'Brien, GM, pobrien@napervilletoyota.com

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