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Carol Clark-Muniz
Carol Clark-Muniz at Rallye BMW
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Carol Clark-Muniz | Page 4

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.8
769 Reviews

On behalf of Rallye BMW, I would like to welcome you to our dealership! I am a Service Advisor who is ready to take care of your vehicle needs and get you back on the road safely. I have extensive knowledge of the products and services that we provide, and I make it a priority to get you in and out within a timely manner. I never make customers purchase products they don’t need, and I will always remain honest, professional, and ready to help. You can count on me to get the job done right!

4.8

769 Reviews

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769 Reviews of Carol Clark-Muniz

February 19, 2024

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A wonderful experience throughout my relationship with Rallye. Sales, service, and transitioning to my next BMW is a simple process. Rallye has been consistently wonderful, since I leased my first car in More

by zayde
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Carlson, Christopher Blanco, Adam Romano, Lenard Brechner, Danielle Dewling, Cosmo Laurino

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Feb 19, 2024

Rallye BMW responded

We're delighted to know that you've had a consistently wonderful experience with us at Rallye BMW! We appreciate your loyalty and look forward to helping you again in the future. Safe travels until then!

February 18, 2024

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Thorough and courteous service. The staff is always ready to help. Rallye BMW provides efficient and professional service. More

by TOYAPHILLIP
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Recommend Dealer
Yes
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Feb 19, 2024

Rallye BMW responded

Toya, we're glad to know you found our service at Rallye BMW both thorough and professional. Thanks for the positive feedback!

February 17, 2024

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Prompt good communication and very Helpful. Easy process highly recommend to a friend Thanks Jen More

by rubes927
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Recommend Dealer
Yes

Other Employees Tagged: Bret Hines, Scott Robinson, Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Shane Camacho, James Dagostino

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Feb 19, 2024

Rallye BMW responded

We're delighted to know that you found our communication and process at Rallye BMW helpful. Thanks for recommending us, we appreciate it!

February 14, 2024

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Excellent service. Courteous and professional. My 2nd car through them. Love working with Carol. Ty. More

by nikhil.malladi
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Yes
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Feb 14, 2024

Rallye BMW responded

Nikhil, thank you for the five-star review of Rallye BMW! We are glad you found the perfect new ride with Carol. Enjoy every mile!

February 13, 2024

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Carol did a great job of walking me through the issues with my car and was quick to provide updates! More

by mahfughossain
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Yes
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Feb 14, 2024

Rallye BMW responded

It's great to hear that you had a five-star experience with Carol at Rallye BMW! Thank you for your business.

February 13, 2024

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Unhappy with attendant, condescending unprofessional. Didn’t make an experience like the others in the past. More

by Frank
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Recommend Dealer
No
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Feb 14, 2024

Rallye BMW responded

Frank, I'm sorry to read about your recent experience. It's important that our customers feel respected and valued at all times, so it's concerning to learn you felt otherwise. We'd like the opportunity to make things right - please reach out directly when you can. Thank you, Chris Blanco - Service Manager - 516-833-4862

February 09, 2024

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Carol was very nice and helpful as usual I’m disappointed that the battery life on the electric BMW i4 is not what was promised when I purchased the car , it is considerably less and must be cha More

by ELLIOTPERLIN
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Yes
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Feb 09, 2024

Rallye BMW responded

Elliot, thank you for this feedback and for taking the time to share. We are so glad to know that Carol provided such excellent service. We will be sure to pass on the kind words to her and the Rallye BMW team. Safe travels and please don't hesitate to reach out if there is anything more we can do to assist you!

February 08, 2024

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Everytime I have to bring the car into BMW for service the process is always so seamless. The staff are friendly & the service Rep Carol was so professional & made me feel so comfortable. She updated me t More

by TWIGGY2T
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Yes
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Feb 09, 2024

Rallye BMW responded

We're delighted to know that you've consistently had seamless experiences with us at Rallye BMW. It's great to see Carol and the team have been able to provide top-notch service! Thanks for your A+ review, we appreciate it!

February 08, 2024

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Great service as always. Carol is exceptional at her job. Knowledgeable and efficient. Knows exactly how to move things along. More

by Martygav
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Yes
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Feb 09, 2024

Rallye BMW responded

Thank you for the review! We're delighted to know that Carol's efficiency and knowledge made your experience at Rallye BMW a great one. Thanks for the positive feedback!

February 08, 2024

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Always professional, reliable and deliver car back in a timely manner. I highly recommend them! More

by REALESTATEGRL
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Recommend Dealer
Yes

Other Employees Tagged: Bret Hines, Scott Robinson, Adam Romano, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Shane Camacho, James Dagostino

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Feb 08, 2024

Rallye BMW responded

We’re delighted to get your 5-star review! We thank you for the kind words and hope to continue business with you in the future! Until next time, safe travels! -- The Rallye BMW Team

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