Carol Clark-Muniz
Carol Clark-Muniz at Rallye BMW

Carol Clark-Muniz | Page 5

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.7
960 Reviews

On behalf of Rallye BMW, I would like to welcome you to our dealership! I am a Service Advisor who is ready to take care of your vehicle needs and get you back on the road safely. I have extensive knowledge of the products and services that we provide, and I make it a priority to get you in and out within a timely manner. I never make customers purchase products they don’t need, and I will always remain honest, professional, and ready to help. You can count on me to get the job done right!

4.7

960 Reviews

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960 Reviews of Carol Clark-Muniz

August 20, 2025

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Excellent and reliable service every time. Also very close to on time. A clean car at the end too! More

by brian.yarmeisch
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cosmo Laurino

Aug 23, 2025

Rallye BMW responded

This review is so appreciated! Thank you for choosing Rallye BMW, Brian.

August 20, 2025

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Brett is an outstanding service manager who goes above and beyond to ensure every customer feels valued and taken care of. His professionalism, clear communication, and dedication to customer satisfaction More

by s.ramneet01
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Recommend Dealer
Yes

Other Employees Tagged: Bret Hines, Cosmo Laurino

Aug 22, 2025

Rallye BMW responded

We're delighted to hear that Brett exceeded your expectations! Thank you for choosing Rallye BMW, and we look forward to serving you again. Safe travels!

August 17, 2025

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Rally BMW is a very efficient and classy dealership. I always feel valued as a customer. More

by EPCAP
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Recommend Dealer
Yes
Aug 20, 2025

Rallye BMW responded

We're glad you've enjoyed working with us! We appreciate your business and look forward to seeing you again at Rallye BMW.

August 16, 2025

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Denis Deljanin is and always has been the best service advisor every year. I stay true to Rallye for him and him only. This place would be nothing without his dedication. No matter the problem he always c More

by KAYBACS21
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta , Denis deljanin

Aug 19, 2025

Rallye BMW responded

We love hearing from satisfied customers! Thank you for choosing Rallye BMW and for highlighting Denis' dedication and expertise. We'll be sure to pass along your appreciation to him. Happy driving!

August 05, 2025

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Great Service, everything was on point and as expected. It would of been nice if they washed the more cleaner More

by albert.katanov
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Recommend Dealer
Yes
Aug 06, 2025

Rallye BMW responded

Hi Albert, thank you for sharing your feedback! We are happy to hear that our service was on point at Rallye BMW. We apologize for any oversight regarding the wash and will share your feedback with the team.

August 02, 2025

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Cosmo did a great job of keeping me informed of the status of my work on my car. More

by MISIROKA
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Recommend Dealer
Yes

Other Employees Tagged: Bret Hines, Cosmo Laurino, Richard Johnson , Kevin Juman

Aug 05, 2025

Rallye BMW responded

We are glad to hear that Cosmo kept you up to date on everything. Thanks for choosing Rallye BMW!

August 01, 2025

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Great experience, these over at ralley bmw are amazing. Richard was very helpful and informative Dope experience More

by tlmeek9
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Recommend Dealer
Yes

Other Employees Tagged: Richard Johnson , David Diaz

Aug 04, 2025

Rallye BMW responded

Thank you for sharing your fantastic feedback! We're glad to hear Richard and our team made your experience a memorable one. We truly appreciate your support and hope to see you back at Rallye BMW in the future. Safe travels!

July 25, 2025

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Rallye BMW provided exceptional and professional service. My electric vehicle underwent a scheduled service, and it was returned to me on time and in a cleaner condition than when we left it. We are highly s More

by MRIOS0351
Service Price Transparency
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Recommend Dealer
Yes
Jul 28, 2025

Rallye BMW responded

Thank you for sharing your feedback about your service experience! It was our pleasure to assist you, and we hope you continue to choose Rallye BMW for all your future automotive needs. Safe travels!

July 24, 2025

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Changed rim that was not bent. 15+ yrs customer. I was very surprised at the service. More

by brianmayers.np
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Bret Hines

Jul 25, 2025

Rallye BMW responded

Brian, it's always upsetting to receive negative feedback, but it helps us improve for the future. If there is anything further you would like to share about your experience, don't hesitate to be in touch. I'm here to help. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

July 23, 2025

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I understand you make your money in service, however how dare you quote me one number and then add on $3,052.17 after the car was ready. The funniest but also saddest part of this ordeal was the clown servi More

by joann.desena1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 24, 2025

Rallye BMW responded

Joann, I'm very sorry to hear about your experience and the frustration it caused. We strive for transparency in our pricing and service, so it's concerning that the final price was higher than expected. I would like to discuss this further with you and see how we can make things right. Please feel free to reach out at your convenience. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

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