Carter Barnett
Carter Barnett at Jimmy Britt Chrysler Jeep Dodge RAM
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Carter Barnett

Product Specialist

Jimmy Britt Chrysler Jeep Dodge RAM

7188 Veterans Memorial Pkwy
Statesboro, GA 30458

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4.8
34 Reviews

Dealership Experience

1 yr, 7 mos

Industry Experience

1 yr, 8 mos

Specialties & Trainings

Chrysler, Dodge, Jeep and RAM certified

4.8

34 Reviews

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34 Reviews of Carter Barnett

March 20, 2024

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Employee Rating

Had a vehicle shipped to me that was scratched up with a bad battery. Pictures revealed none of this and was supposedly in showroom condition and was being reconditioned before shipping. It arrived filthy, More

by Mac
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Purchase Time
Recommend Dealer
No

Other Employees Tagged: Rayon Linton

Mar 21, 2024

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hello Mac - We find this review very unfortunate. While we know this was not an ideal transaction, we feel compelled to defend ourselves. 98% of the time when responding to reviews, we will apologize and actively work to appease the customer (through communication, customer service, and even financially). In this instance, we reviewed the engagement with you and must state that your description of the story is quite embellished. Our team member did send you videos highlighting scratches and issues with the vehicle. When it arrived to your home in a dirtier condition than expected, we apologized and issued you a $150 gift card. (We understand after the fact that you expected it waxed prior to arrival so water beads off the paint, but that is not part of our clean-up delivery process.) We also discounted the vehicle an additional $1,000 beyond the agreed upon price as you objected to paying for any shipping. The primary reason I am writing to defend my team is because you used the most foul racist profanity at our sales agent - using the one word over and again that no one should have to endure. We find that unacceptable. For that reason, I DO apologize this vehicle was not delivered in a condition to your liking, despite the efforts our team went to address this in advance, but we DO NOT believe that warranted them having to endure racial epithets. We wish you the best in the future and hope the vehicle serves you long into the future. Good day, sir.

March 14, 2024

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Very helpful and listened to our wants and needs. Found us the perfect truck for our family! More

by aldeloach1987
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Recommend Dealer
Yes

March 05, 2024

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Very promp service. .easy to work with. Made the transaction easy. Found what I was looking for More

by rambosewell
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Byron Johnson

February 01, 2024

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Madison Kramer was awesome to work with! She is the reason I purchased a car! More

by Legendaryk9ga
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Recommend Dealer
Yes

Other Employees Tagged: Braedon Butler, Madison Cramer, Camron Bryant , Weston Coleman

February 01, 2024

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Employee Rating

Everyone is very friendly, very professional. Stephanie , did a great job as well as everyone I interacted with. More

by Mackmerb
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Purchase Time
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Recommend Dealer
Yes

January 30, 2024

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Great Great customer service from Carter Barnett. This is the second vehicle we have purchased from him. Jimmy Britt is like family to us. More

by KC
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: DJ Hicks, Shane Pitts

January 25, 2024

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They are great and they try they best if I had to go back again I would More

by Marionreason592
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kelly Clear, Shane Pitts

December 18, 2023

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Employee Rating

I am in California and purchased this used GLA from this dealership located in Georgia. My sales rep Carter did excellent job. He recorded a video of the car with introduction and specification, took extr More

by ggs
Recommend Dealer
Yes

Other Employees Tagged: Ed Burns

December 13, 2023

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Employee Rating

Ram 2024 very profesional i will buy again fast service clear information thank you carter barnet More

by Yami/Ram2024
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

December 08, 2023

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Employee Rating

Carter was a great help in helping me choose a car that fit my budget. More

by thomas
Sales Price Transparency
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Recommend Dealer
Yes
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