Casie Shores
Casie Shores at Big Star Cadillac

Casie Shores

Finance Assistant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.8
36 Reviews
4.8

36 Reviews

Write a Review

Dealership Experience

5 yrs, 5 mos

Industry Experience

11 yrs, 1 mo

Languages Spoken

English English

36 Reviews of Casie Shores

October 05, 2025

Dealership Rating
Employee Rating

Very pleasant experience! I love my Big Star family! They are amazing people. Everyday the same treatment. More

by JENNRYAN720
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 06, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

May 28, 2025

Dealership Rating
Employee Rating

Very nice people. Very helpful in answering questions. I appreciated the responsiveness and ease of financing More

by cmoutonmd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Parsons , Damie

May 30, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

April 19, 2025

Dealership Rating
Employee Rating

Best experience I have ever had, Mr. Parsons is a very professional salesman who cares about his customers and will go out his way to make everything a pleasant and satisfying deal. I de More

by reginalddugus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Parsons

Apr 22, 2025

Big Star Cadillac responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

February 03, 2025

Dealership Rating
Employee Rating

I Received Outstanding Customer Service from Lee. He made my service visit very easy for me. I am truly a Satisfied customer at Star Cadillac. The staff is very courteous and prompt. I highly recom More

by NTONY9679
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Velasco, Denise Beyner-Stanley, Lee Velazquez , zzRachel zzRuiz

Feb 04, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

February 03, 2025

Dealership Rating
Employee Rating

Big Star Cadillac provides Great services, always. Fast and considerate service. This is much appreciated these days. More

by Tish Clay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

December 29, 2024

Dealership Rating
Employee Rating

Excellent service with a lot of attention to the detail and qualit of customer needs.. Great personality More

by emilianwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 30, 2024

Dealership Rating
Employee Rating

Benito and Big Star Cadillac personnel made me feel like family, why chose any place else. More

by LADY3BGLOVER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Benito Sanchez, Keith Mujica , Daime, thank you for your help when personalizing my new vehicle.

Dec 02, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 17, 2024

Dealership Rating
Employee Rating

Most amazing dealership in Houston. Every one is so helpful. They great you by name when I drive up. More

by BERNADETTE.SELLERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

Nov 18, 2024

BERNADETTE.SELLERS responded

You all are welcome and Amazing

November 05, 2024

Dealership Rating
Employee Rating

I cannot recommend this dealership to my worst enemy. My experience with them is unbelievable and disrespectful. I purchased a vehicle in July 2024 and paid in full. I have yet to receive the title 3 mon More

by yanzitommy
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Ruthie

November 02, 2024

Dealership Rating
Employee Rating

Casie was easy to work with and answered all questions quickly and with indepth knowledge. More

by BRIANSINNOTT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 04, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

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