Charles Suter
Charles Suter at Don Ayres Honda

Charles Suter | Page 2

Service Advisor

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

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202 Reviews

Service advisor Chuck Suter knows that customers are usually a little worried when they have to bring their car in for repairs. That’s why his first order of business is to try and put them at ease. “I try to explain why or how the problem occurred,” he says. “Then, we talk about what we can do to prevent it from happening again.” Chuck loves being able to help customers resolve maintenance issues. He also loves interacting with the dealership’s longtime customers. “It’s amazing … the loyalty that Honda customers have is amazing.” Chuck, who has worked at Don Ayres for seven years, spends a lot of his free time participating in his favorite off-road sport: rock crawling.

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202 Reviews

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202 Reviews of Charles Suter

April 26, 2023

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Good people and friendly service. I always go to Jeremy, but everyone is kind and helpful. More

by Justin P.
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sullivan , Ben Rose, Dillon Steenport

April 15, 2023

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Great service since the 90s, 93 grand prix, 2oo1 Bonnieville SSEi, 2009 GMC Acadia SLT, Kevin Capelli has been great. More

by mkbutt
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Recommend Dealer
Yes

Other Employees Tagged: Zach Chausse

April 12, 2023

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Andy and Don Ayres Honda have been very helpful and professional for both purchasing and servicing our Honda vehicles. Highly recommended. More

by Steve
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Yes

Other Employees Tagged: Andy Hitzemann, Jackson Odle , Pete Ort

February 28, 2023

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I have a great relationship with Don Ayres Honda. I always receive quality service and vehicles from this dealership. Andy Hitzemann is the sales guy to work with. He’s courteous, knowledgeable, and More

by jenfletch
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Recommend Dealer
Yes

January 17, 2023

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I purchased my auto used in 2020 and will return for future services and auto purchases. My salesman Chris still calls and checks on my purchase, confirming I'm still satisfied and if there is anything More

by nikkikeeley86
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Recommend Dealer
Yes

Other Employees Tagged: Chris Demetriades, Paul Evans , David Salmonowicz

August 02, 2022

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Customer service is important to customers and Don Ayres Honda. As a Don Ayres customer for over twenty (20) years, I recommend this team of service providers who strive to keep our family vehicles on the r More

by gsbeam
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Recommend Dealer
Yes

Other Employees Tagged: Courtney Crook

July 24, 2022

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The employees went beyond my expectations by working with me on vehicle selection and financing. The delivery process was effortless and none intimidating. I'd recommend any car purchaser to visit Don Ayer More

by stevenbyrde
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Friendliness
Price
Recommend Dealer
Yes

June 25, 2022

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Chuck Suter has been my service adviser for years and has consistently kept me informed and aware of my vehicle's condition and needs. I have, and would, recommend the Don Ayres' service team to anyone. More

by tcweisen
Recommend Dealer
Yes

May 25, 2022

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Don Ayres is always efficient and the service people friendly. They got my car in as soon as I got there and the quoted time was right on. More

by Rmilholland
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Recommend Dealer
Yes

May 07, 2022

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Working with Rick Kruger is always fun and easy. His communication is awesome. I will always recommend Rick for your automotive purchase Rick Kruger got my new passport ordered and kept in touch More

by Warrenee68
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Squires, Rick Kruger

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