Chelsea Jose
Chelsea Jose at Mark Christopher Auto Center

Chelsea Jose | Page 4

Cadillac Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

Contact Me
4.9
113 Reviews

Dealership Experience

2 yrs, 1 mo

Industry Experience

15 yrs

Languages Spoken

English English

4.9

113 Reviews

Write a Review

113 Reviews of Chelsea Jose

January 09, 2026

Dealership Rating
Employee Rating

Chelsea was super helpful and went out of her way to make sure all my issues were fixed in a timely manner. She always kept me up to date on my vehicle status. She will be one of the main reasons I will come More

by AMendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Mark Christopher Auto Center responded

Thank you for your kind words! We're glad to hear that Chelsea provided you with exceptional service and kept you informed about your vehicle. It's wonderful to know that her efforts made a positive impact on your experience at Mark Christopher Auto Center. We look forward to welcoming you back for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 06, 2026

Dealership Rating
Employee Rating

outstanding service! Chelsea was great, set me up with a loaner vehicle while my car was there. No complaints! More

by DAIRYKINGNQUEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2026

Mark Christopher Auto Center responded

Thanks so much for your insightful feedback! I'm delighted to hear that you received outstanding service at Mark Christopher Auto Center and that Chelsea was able to assist you with a loaner vehicle. I truly appreciate your kind words, and we would love to see you again for any future needs. Safe travels! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 02, 2026

Dealership Rating
Employee Rating

The dealer ship is great & the service advisor Chelsea took a good care of me by having good communication. More

by BOB@INLANDMMP.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2026

Mark Christopher Auto Center responded

Thank you for your feedback, Bob! I'm glad to hear that you had a great experience at Mark Christopher Auto Center and that Chelsea provided you with excellent communication. We appreciate your support and hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 01, 2026

Dealership Rating
Employee Rating

Chelsea is an excellent service advisor. I arrive for my appointment and in short order my vehicle is properly serviced and I am on my way. She also helped get my dash electronics back to More

by MICHAEL@MICHAELTBENNETT.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2026

Mark Christopher Auto Center responded

Thank you, Michael! I truly appreciate your kind words about Chelsea and our service team at Mark Christopher Auto Center. It's fantastic to hear that your vehicle was serviced promptly and that Chelsea was able to assist you with your dash electronics. We look forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 30, 2025

Dealership Rating
Employee Rating

Chelsea Jose continues to be outstanding. Although I am very frustrated with my Hummer, her professionalism and explainations have helped alleviate my concerns. MC Auto Center is a great co More

by JAMES.HAMMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, James. I appreciate your kind words about Chelsea and am glad to hear her professionalism has made a positive impact during this frustrating situation with your Hummer. Your loyalty means a lot to me, and I'm here to ensure that your experience continues to reflect the high standards at Mark Christopher Auto Center. Please feel free to reach out to me if you have any further questions or need assistance. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 17, 2025

Dealership Rating
Employee Rating

Chelsea’s customer service is superb. She makes scheduling service for our vehicles a breeze. More

by lg.lily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2025

Mark Christopher Auto Center responded

Thank you for the feedback! I am happy to hear that Chelsea provided you with superb customer service and made scheduling service for your vehicles so easy. We appreciate your support and look forward to seeing you again at Mark Christopher Auto Center. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 12, 2025

Dealership Rating
Employee Rating

Chelsea was on top of it! She cared and ket me informed made the process easy for me. More

by janellecronan@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2025

Mark Christopher Auto Center responded

Thank you, Janelle! I appreciate your kind words about Chelsea and the exceptional service you received at Mark Christopher Auto Center. It’s great to hear that she made the process easy and kept you informed. We look forward to assisting you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 24, 2025

Dealership Rating
Employee Rating

Horrible service, I waited 5 hours for a oil change! and wanted to charge me $595.00 to correct a problem, where I went to Pep Boys for the same corrections for $168.00 ! More

by r562fern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 24, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your frustration regarding the wait time for your oil change and the pricing discrepancies you encountered. I appreciate your feedback as it helps us improve our services at Mark Christopher Auto Center. Please reach out to me directly to discuss your concerns further. Your satisfaction is important to us, and we hope to have the opportunity to assist you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 23, 2025

Dealership Rating
Employee Rating

Service was good, Chelsea communicated well, took a little longer than expected both times I brought it in. More

by jonathanwu99
Recommend Dealer
Yes
Nov 24, 2025

Mark Christopher Auto Center responded

Thank you for your feedback, Jonathan! I appreciate your kind words about our service and Chelsea's communication. I understand that the time it took for your visits was longer than expected, and we value your patience. Our team strives to provide the best experience possible at Mark Christopher Auto Center and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 17, 2025

Dealership Rating
Employee Rating

Chelsea was phenomenal! Extremely professional, helpful, and communicative. She answered all our questions and offered quality solutions to our service issues. It's very More

by BILL@TCI4D.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2025

Mark Christopher Auto Center responded

Thank you for taking the time to leave such a great review, William! I appreciate your kind words about Chelsea and the exceptional service you received at Mark Christopher Auto Center. I'm glad to hear that she was able to address your questions and provide quality solutions for your Cadillac Escalade. Your feedback truly motivates us to maintain our high standards. If you have any suggestions on how we can serve you better, please feel free to reach out. Our team looks forward to serving you even better in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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