Chelsea Jose | Page 4
Cadillac Service Advisor
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
Dealership Experience
2 yrs, 1 mo
Industry Experience
15 yrs
Languages Spoken
English
113 Reviews
Write a Review113 Reviews of Chelsea Jose
January 09, 2026
Chelsea was super helpful and went out of her way to make sure all my issues were fixed in a timely manner. She always kept me up to date on my vehicle status. She will be one of the main reasons I will come sure all my issues were fixed in a timely manner. She always kept me up to date on my vehicle status. She will be one of the main reasons I will come back for service here. More
January 01, 2026
Chelsea is an excellent service advisor. I arrive for my appointment and in short order my vehicle is properly serviced and I am on my way. She also helped get my dash electronics back to I arrive for my appointment and in short order my vehicle is properly serviced and I am on my way. She also helped get my dash electronics back to where I wanted them after I screwed them all up. I keep coming back to the Mark Christopher service department because of Chelsea Jose. More
December 30, 2025
Chelsea Jose continues to be outstanding. Although I am very frustrated with my Hummer, her professionalism and explainations have helped alleviate my concerns. MC Auto Center is a great co Although I am very frustrated with my Hummer, her professionalism and explainations have helped alleviate my concerns. MC Auto Center is a great company, but this experince with the Hummer has been a big disappointment. I have case # (84748966) hoping that GMC and MC Auto Center will help resolve this matter expeditiously. I want to continue to be a loyal GMC customer, so I hope this experince will allow that to conitnue. If I remain with GMC it will be due to Chelsea Jose's continued service to me over the years and the fact that MC Auto Center will help resolve this matter fairly. More
November 24, 2025
Horrible service, I waited 5 hours for a oil change! and wanted to charge me $595.00 to correct a problem, where I went to Pep Boys for the same corrections for $168.00 ! and wanted to charge me $595.00 to correct a problem, where I went to Pep Boys for the same corrections for $168.00 ! More
November 17, 2025
Chelsea was phenomenal! Extremely professional, helpful, and communicative. She answered all our questions and offered quality solutions to our service issues. It's very Extremely professional, helpful, and communicative. She answered all our questions and offered quality solutions to our service issues. It's very uncommon to receive this kind of treatment in the service sector. I would give her 10 stars if that were an option. Sincerely, William J. Humphrey Cadillac Escalade Vehicle Serviced. More

