Chris Valencia
Chris Valencia at Tucson Subaru
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Chris Valencia | Page 2

Service Advisor

Tucson Subaru

4901 N Oracle Rd
Tucson, AZ 85704

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4.9
463 Reviews

Dealership Experience

5 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.9

463 Reviews

Write a Review

463 Reviews of Chris Valencia

July 29, 2023

Dealership Rating
Employee Rating

Very informative about my warranty and what the car needs. I was called when the car was ready in the time frame quoted. Thank you for all the Help!! More

by Nonabam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2023

Tucson Subaru responded

Thank you so much! We really appreciate it!

July 26, 2023

Dealership Rating
Employee Rating

Of the three Subaru dealerships I’ve dealt with in Arizona Tucson Subaru is far and away the best dealership experience More

by troyboy.perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Habib

Jul 26, 2023

Tucson Subaru responded

Thank you so much for the kind words, Mike.

July 23, 2023

Dealership Rating
Employee Rating

Chris Valencia was patient and explained our situation very well. I had the distinct impression he was interested and wanted to get us back on the road again. More

by dieter.berninger41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Felix Thwaits

Jul 27, 2023

Tucson Subaru responded

Thank you so much! We really appreciate it!

June 27, 2023

Dealership Rating
Employee Rating

My first new car in 20yrs and I couldn't be happier, thanks to Mike Habib, Tracy Roberts, and the Tucson Subaru staff. More

by HappyMama
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Traci Roberts, Mike Habib , Tony Keovorabouth

Jun 27, 2023

Tucson Subaru responded

Thank you for the review!!!! Traci

Jun 27, 2023

Tucson Subaru responded

We were happy to help. Hope you stay cool this summer!

Jun 27, 2023

Tucson Subaru responded

Thank you so very much for been one of the best customers I ever had , God Bless you and your family , Mike Habib

June 15, 2023

Dealership Rating
Employee Rating

They are friendly, efficient, had a loaner available, explained what they were going to fix, waiting area very nice… More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominque Pena

Jun 16, 2023

Tucson Subaru responded

Thank you so much!!!

June 08, 2023

Dealership Rating
Employee Rating

Monica, Louie, Chris and Darla were friendly, easy to work with and very helpful. They were knowledgeable in their area and were able to explain clearly what we needed to know. Our experience with Tucso More

by Liz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darla Muckley, Monica E. Schivone-Rimcoski , Louie Ascencio

Jun 08, 2023

Tucson Subaru responded

Thank you so much for the wonderful review. Darla

Jun 09, 2023

Tucson Subaru responded

Thank you !! ; ) Louie A

May 16, 2023

Dealership Rating
Employee Rating

Appointments don’t seem to mean anything. I had a very long wait time to drop off my car for service and get a loaner. I was told on the phone it could take 30 min to set up the loaner but I More

by LP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 22, 2023

Tucson Subaru responded

Thank you for your feedback. I am very sorry that you had such a long wait. We try very hard to get everyone in as quickly as possible and I do apologize that did not happen in your case. We will continue to work on our processes to make sure every customer has an extraordinary service experience. Thank you for being a part of our Tucson Subaru family. Scott G.

May 16, 2023

Dealership Rating
Employee Rating

Purchased a used Outback and a 2024 Crosstrek from the Tucson Subaru Dealership. We did shop other vehicle models at various Dealerships and never had anywhere near the experience we had at Tucson Subaru. More

by rhondamojica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curt McHenry, Jesse Friedman , Louie Ascencio, Tony Keovorabouth

May 16, 2023

Tucson Subaru responded

Thank you !! ; ) Louie A

May 19, 2023

Tucson Subaru responded

You know that is what I like to see customers say because that is what we go for in every deal. But you become part of the family and over time your next one or a friend get one. I would love to help out again. Have fun with your new Subaru and the Older new one too. Take care, CJ

May 22, 2023

Tucson Subaru responded

Thank you for the Extraordinary review! - Curt

May 16, 2023

Dealership Rating
Employee Rating

Chris is very good at communicating with me about what needs to be done to my car More

by linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2023

Tucson Subaru responded

Thank you so much!

May 16, 2023

Dealership Rating
Employee Rating

The service department is very Efficient and friendly and helpful. The waiting area is very clean and a pleasant place to wait. Chris was terrific! He kept me posted on what was going on and explained everyt More

by janetspittel33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2023

Tucson Subaru responded

Thank you so much! We really appreciate it!

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