Christian Connite

I got very thorough service. They worked on my Hyundai Tucson and explained why they were making certain recommendations. Totally transparent and trustworthy They worked on my Hyundai Tucson and explained why they were making certain recommendations. Totally transparent and trustworthy More

by Ejiro Verified Customer Verified Customer

Report | Print

The people that I have worked with are friendly and helpful. Ford makes a nice product, and the pricing, although high, is competitive with other brands. My suggestion would be to modernize the facilit helpful. Ford makes a nice product, and the pricing, although high, is competitive with other brands. My suggestion would be to modernize the facility, and hire an individual that are technically astute to work with customers after a new car is sold. It can get a little confusing for us older folks with all the new innovations. More

by 19navy61 Verified Customer Verified Customer

Report | Print

My Name is Brandon and this was my first car. I had an excellent experience at Joe Machens Capital City Ford. My friend Eric was tremendously helpful in helping me find the perfect vehicle and th I had an excellent experience at Joe Machens Capital City Ford. My friend Eric was tremendously helpful in helping me find the perfect vehicle and the right deal for my needs. He was knowledgeable, patient, and made the entire process smooth and stress-free. I truly appreciate the outstanding customer service and would highly recommend this dealership to anyone looking for a great car-buying experience. More

by briley070 Verified Customer Verified Customer

Report | Print

Good customer service. Understanding with questions. Allowed me to take vehicle to my own shop to be over looked. Understanding with questions. Allowed me to take vehicle to my own shop to be over looked. More

by jess_22grl Verified Customer Verified Customer

Report | Print

Very happy with my experience at this dealership. Mike Gross made our buying experience so easy and with no pressure - and I love my new car! Thank you! Mike Gross made our buying experience so easy and with no pressure - and I love my new car! Thank you! More

Report | Print

We dropped off my pickup for service late evening and drove to the used lot. My wife saw a red Explorer. Brad O'Dowd was working late so he came out to talk about the car. We called for an appointment to drove to the used lot. My wife saw a red Explorer. Brad O'Dowd was working late so he came out to talk about the car. We called for an appointment to drive the car and discuss trade. Brad was super nice to work with. He was helpful, showed genuine interest in us, answered our questions, listened to our concerns and honored our requests. Brad is good at what he does and he is a good individual as well. More

Report | Print

I was extremely pleased with the service provided to me by both Brad and the rest of the Joe Machen’s team. by both Brad and the rest of the Joe Machen’s team. More

by SLVERSLUES Verified Customer Verified Customer

Report | Print

Fantastic service and help. Keith was absolutely wonderful and informative the entire time. He helped us throughout the entire process, and made sure we left the dealership happ Keith was absolutely wonderful and informative the entire time. He helped us throughout the entire process, and made sure we left the dealership happy. We love our new truck, and Keith made sure we were very happy at the end. More

by MAMMOTH61 Verified Customer Verified Customer

Report | Print

Everyone was so helpful and courteous. They were a great help in choosing our new car, our financing, logging into the Ford App, and syncing our phone. Thanks to Croc Josh, Christian, an They were a great help in choosing our new car, our financing, logging into the Ford App, and syncing our phone. Thanks to Croc Josh, Christian, and Doug. More

Report | Print

Brad O’Dowd is an amazing Sales Associate. He offered great help with no hassle buying. Great Job!! He offered great help with no hassle buying. Great Job!! More

Report | Print