Christian Connite

First time purchasing from Joe Machen’s. Ajay was awesome and made the whole process so easy. Definitely would recommend. Ajay was awesome and made the whole process so easy. Definitely would recommend. More

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Very easy to work with. Would deal with them again. Absolutely, for sure. Any day of the week. Would deal with them again. Absolutely, for sure. Any day of the week. More

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My experience with Brad was fantastic. He was attentive to my questions and was a straight shooter. I would have given the experience 5 stars if it weren't for the sales manager agreeing t He was attentive to my questions and was a straight shooter. I would have given the experience 5 stars if it weren't for the sales manager agreeing to a price as long as I made my decision that day since I was planning to take the vehicle for an extended test drive. I held up my end and got back to the dealership within a couple of hours of taking the truck off the lot and decided it was the one I wanted to buy at the price we had verbally agreed upon, again, with the stipulation that the offer was only good through the close of business that day. When I got back to the dealership the sales manager then pulled the bait and switch and told me it was now a different price. I even offered to split the difference, but they told me they had it sold for more at wholesale. I left the dealership frustrated and fully prepared to go buy elsewhere as I did the last time I was looking for a vehicle and we ended up buying a brand new 2021 Explorer from Bo Bueckman. The next morning they called me and were willing to accept my offer to meet halfway on price. This was after they knew I was on my way to St Louis to look at another truck at Bo Bueckman just like I did when I bought my 2021 Explorer. I know this is all part of the negotiation game, but it's a bad sales practice to verbally agreed upon a price with the stipulation that it's good through close of business and then go back on that offer when I come in to close. If that were to happen again, it would be the last time dealing with Machens. More

by Fx4rd Verified Customer Verified Customer

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We were very happy with our trade value and dealer incentives that made the purchase of our new 2025 Expedition a great buy. Mike Gross was genuine, hard working, and considerate. We consider him a fr incentives that made the purchase of our new 2025 Expedition a great buy. Mike Gross was genuine, hard working, and considerate. We consider him a friend and will definitely buy from him again. More

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Judy is a great salesperson. She is the reason I do business with Joe Machens. She is the reason I do business with Joe Machens. More

by STEVEN.PEMBERTON Verified Customer Verified Customer

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Definitely recommend going to Brad and Harold at Capitol City Ford if you are in need of a new vehicle! They were super easy to work with and will treat you right! City Ford if you are in need of a new vehicle! They were super easy to work with and will treat you right! More

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We recently bought a Ford edge, and our salesman was Joe Herx! He was fantastic! He made our purchase very enjoyable!!!! Herx! He was fantastic! He made our purchase very enjoyable!!!! More

by Fishetdoris Verified Customer Verified Customer

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A very simple and quick process to buy a car. A very friendly staff, and wonderful vehicles. Highly recommended. A very friendly staff, and wonderful vehicles. Highly recommended. More

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Great selection of quality autos. Great customer service! Listened to any concerns we had. Answered questions and went through the functions of the nautilus. Mike was great to work w Great customer service! Listened to any concerns we had. Answered questions and went through the functions of the nautilus. Mike was great to work with and a joy to talk to. Will definitely recommend going to Joe Machens and asking for Mike! More

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Jonathon was great to work with! Christian in finance made things very easy and even worked with me after the sale to correct an issue very quickly. I love my Lincoln! Christian in finance made things very easy and even worked with me after the sale to correct an issue very quickly. I love my Lincoln! More

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