Christina Thomas | Page 8

2007 Acura TL (84,000 miles). Accident with damaged tail light. New part unavailable from ACURA. Christina spent time over and above my expectations in order to find the correct t Accident with damaged tail light. New part unavailable from ACURA. Christina spent time over and above my expectations in order to find the correct tail light assembly in the used parts market. It was not an easy task. At one time, I was heading to service at 7 am on a Saturday and she had to come to the service center to get my Tel. Number to tell me the center opened at 8:00. Certainly a fantastic effort. Due to the first 2 parts not being correct, the service manager Heather waived the labor costs. I have had my Acura serviced there many times with excellent results. WELL DONE LOU SOBH HONDA STAFF!!! More

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She listened and understood the issue. She gave me an action plan and options. She was very supportive when I was so frustrated with the car. Her assistance made for a happy ending She gave me an action plan and options. She was very supportive when I was so frustrated with the car. Her assistance made for a happy ending More

by DRJANSON8187 Verified Customer Verified Customer

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Overall car service was good no complaints. Looking forward for next visit It was good experience Looking forward for next visit It was good experience More

by Devraj Pinninti Verified Customer Verified Customer

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Excellent service from Christina—she was helpful, friendly, and made sure all my concerns were addressed. friendly, and made sure all my concerns were addressed. More

by manjunath Verified Customer Verified Customer

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Courteous and took time to explain and show me the problem. Recommended solutions and didn't pressure a decision. problem. Recommended solutions and didn't pressure a decision. More

by S, Cumming Verified Customer Verified Customer

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Service department is always efficient and staff are friendly and knowledgeable. Estimate of time to wait accurate. friendly and knowledgeable. Estimate of time to wait accurate. More

by Sheila B. Verified Customer Verified Customer

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Christina was fantastic and took great care of my truck very quickly. I appreciate the message option when they request additional items for approval. very quickly. I appreciate the message option when they request additional items for approval. More

by MAGC_KOT Verified Customer Verified Customer

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From the moment I pulled into the service lane, Christina Thomas, was ready to assist with my needs. She is knowledgable and had me back on the road within the timeframe quoted. I will return in the future. Thomas, was ready to assist with my needs. She is knowledgable and had me back on the road within the timeframe quoted. I will return in the future. By the way, this was the week of Thanksgiving and the waiting area was extremely busy. Thought that I would be there longer than quoted but I was back on the road within the quoted timeframe. Impressive!!! More

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Good response and quick resolution I would like to give a rating on the quick resolution and response what I had yesterday. Keep up the same response. . rating on the quick resolution and response what I had yesterday. Keep up the same response. . More

by nagaraja.b.sagar Verified Customer Verified Customer

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They are always so nice and gets what I need done quickly. Thanks a bunch! quickly. Thanks a bunch! More

by wesbaugh Verified Customer Verified Customer

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