Christine Klaben | Page 62
General Sales Manager
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
I started working at Klaben when I was 16 years old, answering phones and filing paperwork. Throughout my high school and college years, I took on various roles at the dealership which helped to expand my knowledge and understanding of the business. I started working in the Finance Department at the age of 23, while completing my MBA at the University of Akron. I had a strong curiosity and interest in Finance, mostly because of my love for working with people and numbers. I worked as a Finance Manager for 19 years, and transitioned to the role of Sales Manager in August 2021. I am proud to work for a company that grounds itself in customer loyalty and satisfaction and have enjoyed the relationships I have built with several of my customers over the years.
Read moreDealership Experience
29 yrs
Industry Experience
29 yrs
Languages Spoken
English
1,458 Reviews
Write a Review1458 Reviews of Christine Klaben
December 25, 2019
Awesome experience. You owe it to yourself to buy here. As usual the experience buying from Klaben is awesome. Every detail is well planned out. Roscoe Woodberry is the best. You owe it to yourself to check As usual the experience buying from Klaben is awesome. Every detail is well planned out. Roscoe Woodberry is the best. You owe it to yourself to check pot Klaben Ford, Thank you Roscoe and everyone else. More
Other Employees Tagged: Roscoe Woodberry, Richard Klaben , Terry Colbert
December 24, 2019
Leased a 2020 Escape. This is our fourth Escape leased through Klaben Ford. Dave Mott is knowledgeable, friendly and easy to work with. It is easy to make an appointment This is our fourth Escape leased through Klaben Ford. Dave Mott is knowledgeable, friendly and easy to work with. It is easy to make an appointment for service. The service department is conveniently located on the same lot as sales. I would recommend Klaben Ford. More
Other Employees Tagged: Dave Mott
December 23, 2019
Superior Business Operation Klaben is where we have gone for the last 15 to 20 years. Our first sales person, Don Battan, is now with the parts Department. (Great guy and we Klaben is where we have gone for the last 15 to 20 years. Our first sales person, Don Battan, is now with the parts Department. (Great guy and well informed - reason we have stayed with Klaben). Our new sales person, Matthew Garred has shown the same dedication to potential clients. Understanding he was relatively new, he had an exceptional understanding of the flow to bring a potential customer to a satisfied customer, especially one who will be a repeat customer. We also were the first customer he had who were paying cash for the vehicle but he did his due diligence to be certain all the paperwork was correct. Klaben does a great job of hiring the best for the company. P.S. Christine in financing is an exceptional employee. I was totally in awe of how quickly she processed all the necessary paperwork. Shows a very skilled and conscientious work ethic. Good job by all involved. We will be back. More
Other Employees Tagged: Matthew Garred
December 20, 2019
All about the customer I was in a bad spot with my old car. I had to finance negative equity and the payment was killing me. After leaning about their leasing promotion I st I was in a bad spot with my old car. I had to finance negative equity and the payment was killing me. After leaning about their leasing promotion I stopped by to see what they could offer me. The salesman's I worked with, Mike, heard me out and understood what I was trying to accomplish and he did everything he could along with fiance team to make sure I got the best deal possible that was in my best intrest and I ended up leaving with a brand new car that is saving me $100 bucks a month and no more negative equity! More
Other Employees Tagged: Mike Cooney
December 17, 2019
Great Experience They truly make the car buying experience easy! Matt and the team were open about making a deal for me and I thought they were very fair. Give them a They truly make the car buying experience easy! Matt and the team were open about making a deal for me and I thought they were very fair. Give them a try. More
Other Employees Tagged: Steve Opalko, Matt
December 12, 2019
Tim Sterling and Matt Moyers were great to work with. Very friendly, helpful and knowledgeable. The process was as fast as buying a car can be. Would recommend. Christine Klaben also was very friendly an Very friendly, helpful and knowledgeable. The process was as fast as buying a car can be. Would recommend. Christine Klaben also was very friendly and fast. More
Other Employees Tagged: Tim Sterling , Matt Moyers
December 09, 2019
Easy to work with. Excellent experience. We have purchased several vehicles from this dealership and are extremely satisfied with the process. There service department is great to work with We have purchased several vehicles from this dealership and are extremely satisfied with the process. There service department is great to work with. We have had body work done and it has always been excellent. More
Other Employees Tagged: Mike Cooney, Mike Brandvold, Artie Gissinger
December 08, 2019
Lease is up Time for a new lease we needed to down size are payment(4 kids in collage next year) Chris Moldas found us a great fusion, and Terry Colbert and Mr Kl Time for a new lease we needed to down size are payment(4 kids in collage next year) Chris Moldas found us a great fusion, and Terry Colbert and Mr Klaben gave us a great deal to lower our payment. The best dealership around the treat you like family. More
Other Employees Tagged: Chris Moldas, Richard Klaben , Terry Colbert
November 27, 2019
The most amazing car buying experience of my life. This was third Ford dealership to visit to sell a commercial van or if the price was right to trade it for a new Expedition. I had such low expectati This was third Ford dealership to visit to sell a commercial van or if the price was right to trade it for a new Expedition. I had such low expectations at this point that I was giving up if this didn't work out. Well I am now in a new Expedition, and I couldn't be happier! I cannot even express the upfront considerate treatment I was given from the moment I called for an appointment until I drove off the lot in my new car. I have purchased around 30 cars in my lifetime so far and this has been what I would consider paramount in customer service, and that isn't even mentioning the price. I will be taking my car for service there also despite the 40 minute drive and the fact that I am 2 miles from another Ford Dealership. This was a cold call in on my part, I was not even referred and that is proof of the integrity of this dealership. My salesman was Matt and I will be referring people to him whenever I can! More
Other Employees Tagged: Andy Bellian, Matt Moyers
November 25, 2019
Always Amazed Although I have been dealing exclusively with Klaben Ford for a number of years now - All involved still amaze me with their Customer First focus. Al Although I have been dealing exclusively with Klaben Ford for a number of years now - All involved still amaze me with their Customer First focus. Always professional and always on MY Team. Becoming a regular Klaben customer has really made the experience of buying and owning a car from them a enjoyable experience. I know they honestly have my best interest at heart. More
Other Employees Tagged: Richard Klaben , Doug Carter