Christopher Blanco
Christopher Blanco at Rallye BMW

Christopher Blanco | Page 23

Service Manager

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.2
633 Reviews

Thank you for choosing Rallye BMW for your service needs! I have been with BMW since July of 1983; started as a tech for 5 Towns BMW, and then went to Bayside BMW in 1986, working as a Service Advisor. I became Service Manager there until 1998. Next, I took a position at BMW of Manhattan, as the Paint & Body Shop Manager. For this position, I supervised the set up and ran the paint & body shop. In December of 2004, I came to Rallye BMW as a Service Advisor. I am proud to work for a dealer that has faith in the decisions that I make, which are always in the best interests of our customers and the dealership itself. I am from Elmhurst, NY and a graduate of Queens Vocational School. My ability to work with my hands spans from automotive to boat and home repairs. In my free time, I enjoy boating, hunting, fishing, and doing wood work. My motto is to treat others in a way that I would like to be treated!

4.2

633 Reviews

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633 Reviews of Christopher Blanco

May 27, 2022

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Employee Rating

BMW Corporate and BMW Westbury Rallye have claimed ZERO responsibility for keeping my brand new M4 (bought 10/21) After yet another month. It was in an accident and Rallye towed the vehicle on 11/21. They More

by exipny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Darren Thomsen

May 27, 2022

Rallye BMW responded

This sounds like an extremely frustrating experience. I'm so sorry that the repair process has taken longer than expected as well as for our lack of communication. I understand why you're upset and I apologize that we let you down. I want to step in to assist you, but I won't be able to find your contact information from this review. Please call me directly at your earliest convenience. Thank you, Chris Blanco - Service Manager - 516-833-4862

Jun 14, 2022

Rallye BMW responded

Hi Kelly. Please contact me privately for further assistance. Chris Blanco- Service Manager - 516-833-4862.

May 27, 2022

exipny responded

As people can see from the response that chris Blanco is always willing to help. hi Chris its kelly lampropoulos. we have spoken about the situation. Is there any additional news you can tell me so we can fix the situation and your company's ratings?

May 25, 2022

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Customer service and satisfaction have always been the #1 priority at Rallye that's why i keep coming back for 25 years More

by LF0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nico Rutella , Adam Romano

May 26, 2022

Rallye BMW responded

We can't thank you enough for your 25 years of business - wow! All of us at Rallye BMW are grateful for your continued support and we wish you safe driving.

May 25, 2022

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Excellent, repairs completed within an acceptable time. Car came back clean and no issues since vehicle has been returned to me. I worked with Chris blanco and it is always a pleasure working with the rall More

by OrtizCarlos1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2022

Rallye BMW responded

Thank you so much for your kind words! We are delighted that you enjoyed working with Chris and the rest of our Rallye BMW crew. Safe travels and hope to see you next time!

May 25, 2022

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Employee Rating

The service advisor was very professional and kept me updated on the progress of the service. I picked up my vehicle upon completion of the service but noticed an issue. I contacted the service manager, More

by RAHULCHAUDRI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 25, 2022

Rallye BMW responded

We are happy to hear that Chris and the team delivered such communicative, top-notch service! Thank you for choosing Rallye BMW and for stopping by to share your feedback. Drive safely until we see you again!

May 23, 2022

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Smooth, always professional and well-coordinated. Service advisor and director always helpful and friendly. Excellent. More

by WILLIAMKLEINMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Carlson, Chy Wiggan

May 23, 2022

Rallye BMW responded

Thank you for the review. We appreciate your trust in the team to take care of you and your vehicle. --Rallye BMW Team

May 19, 2022

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Employee Rating

I have been using Rallye BMW for a few years now and I have found them to be very honest and a pleasure to deal with and always satisfied with the work. Their service people that work there are among the More

by barryjmoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Williams , David Diaz

May 19, 2022

Rallye BMW responded

Thank you for the great review, Barry! We are so glad to hear that you had such a successful service experience working with the Rallye BMW team. Drive safely, and we hope to see you back again down the road!

May 05, 2022

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Employee Rating

BMW never disappoints. Work is always A++. Done when promised and comes back detailed to a tee! Work is of the highest caliber. More

by David Blatte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 06, 2022

Rallye BMW responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 04, 2022

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Employee Rating

Brought my car in to adjust the windshield wipers and check into a slow leak I have in a tire. I was the first person into the service department in the morning. After not hearing anything all day I sh More

by klamoureux
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Christopher Williams

May 06, 2022

Rallye BMW responded

I'm so sorry to hear that we've lost your business. We strive to provide timely and communicative service and clearly we missed the mark here. I apologize that we didn't update you throughout this process and that your repairs took longer than anticipated. This will be a learning opportunity for our team so that we can improve moving forward. Thank you, Chris Blanco - Service Manager - 516-833-4862

May 02, 2022

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Employee Rating

I found it helpful to have the appropriate reminder for service, ease of scheduling, pleasant and knowledgeable staff, a pleasant waiting area, and accurate wait time for my car service! I also love that More

by MREILLY76
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 02, 2022

Rallye BMW responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye BMW.

May 02, 2022

MREILLY76 responded

Thank you for a perfectly efficient and pleasant maintenance visit!

April 04, 2022

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Employee Rating

Consistently top notch service from Rallye BMW. Always say, equally as important if not more than the sales experience is the service experience and Rallye is always tops. More

by KBRECKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Javier, Nick Soldo, Hasan Barakat , Matthew Carlson, Adam Romano

Apr 04, 2022

Rallye BMW responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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