Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 21

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

March 12, 2025

Dealership Rating
Employee Rating

Colin did a great job letting me know the parts were in, scheduling an appointment and keeping me updated on the progress the repairs More

by RICHARDSCHOPPER
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2025

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Richard, please let us know.

March 11, 2025

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Employee Rating

Very friendly and knowledgeable. Pleasant waiting area. Explained everything Very clearly and fixed all issues. More

by Mark.pauley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2025

Family Hyundai responded

Mark, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

March 11, 2025

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Family very professional very understanding the serious need to have my car repaired. Was so helpful to go above and beyond. More

by martinezjaime1914
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Appt. Scheduler do not remember name very helpful

Mar 11, 2025

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Jaime, and look forward to your next visit.

March 10, 2025

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Service was fantastic. Colin in the service department very helpful went over all the details with me. Also service area was very clean. More

by beg647
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 11, 2025

Family Hyundai responded

Thank you for the kind words for Colin and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

March 09, 2025

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I had issues with my pinstriping. It had to be done three time before it was acceptable, not popping up. This dealership went above and beyond to make it right. This situation was out More

by Sjshoaf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Al Pellizzeri, Ricky Gushi, Maverick Watson , Jo Anna Gonzales-service department does an excellent job

Mar 10, 2025

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

March 07, 2025

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Dealer was respectful to customer services dealership clean Mr Collins goes out of way to make sure customer is taking care of if they are a little bit back-up her come or call you to desk and explain wh More

by sherden
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer

Mar 07, 2025

Family Hyundai responded

Thank you for your very kind review. Colin and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

March 07, 2025

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Absolutely scammed for a quick buck. Terrible service. My car now drives worse than before I took it in. Just a shady disappointing experience. Checkout my review on google. More

by AlexSolem
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors , Brian I think his name was? terrible too.

Mar 10, 2025

Family Hyundai responded

Alex, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 07, 2025

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Very professional team, friendly, quick service, comfortable waiting room atmosphere, family friendly service, enjoyable experience! More

by DEZIROMO2010
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 07, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 06, 2025

Dealership Rating
Employee Rating

Polite, answer their phones in a short amount of time Listened to my problem and explained it More

by tomkregul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2025

Family Hyundai responded

Thank you for your very kind review, Tom. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

March 06, 2025

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Fantastic business, excellent service and employees. Very polite staff. Wouldn’t go anywhere else. Highly recommended. More

by POTBELLYINC
Service Price Transparency
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Recommend Dealer
Yes
Mar 06, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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