203 Reviews
Write a Review203 Reviews of Cosmo Laurino
August 25, 2021
I went to Freeport bmw for wheel alignment , ,they tried 3 times but car was still dragging to the left they didn’t understand why so they re calibrated steering but no difference rallye corrected it first 3 times but car was still dragging to the left they didn’t understand why so they re calibrated steering but no difference rallye corrected it first time no problem in I was in and out ,thanks!!!!! More
Other Employees Tagged: Anthony Persaud
August 19, 2021
It's always a pleasure having my car serviced at Rallye. Professional, courteous service managers. Work done efficiently. Car always returned cleaned. In and out fast Professional, courteous service managers. Work done efficiently. Car always returned cleaned. In and out fast More
August 18, 2021
Express details clearly and patiently. Excellent service with very details inside and outside. Also, provide a bright, comfortable, and bigger space for customers. And more... no#1 choice in here. with very details inside and outside. Also, provide a bright, comfortable, and bigger space for customers. And more... no#1 choice in here. More
Other Employees Tagged: Carol Clark-Muniz, David Diaz, Bret Hines, Larry Kim, Brandon Tibbals , Chy Wiggan
August 10, 2021
Very nice service, loaner was available as expected and service was completed in a quick manner. Location was taking covid seriously as all staff wearing masks, felt safe bringing car here. service was completed in a quick manner. Location was taking covid seriously as all staff wearing masks, felt safe bringing car here. More
August 09, 2021
service was fine - but was promised 90 minutes and my son sat there for three and a half hours...was very upset and when asked to continue another time, they said we already started so we cant stop sat there for three and a half hours...was very upset and when asked to continue another time, they said we already started so we cant stop More
August 09, 2021
Service has been on the decline since new rules were implemented. Not happy. I have been a long standing customer with several leases - not sure if I will return at the end of my lease. Bring back the p implemented. Not happy. I have been a long standing customer with several leases - not sure if I will return at the end of my lease. Bring back the prestige of Rallye BMW..... More
Other Employees Tagged: Christopher Blanco
August 04, 2021
Excellent service department, they always pay attention to detail. Great people… You can easily see just by the way the staff carries themselves how RALLEY sets the bar much higher. I wouldn’t go anywhere to detail. Great people… You can easily see just by the way the staff carries themselves how RALLEY sets the bar much higher. I wouldn’t go anywhere else. More
Other Employees Tagged: Carol Clark-Muniz
July 19, 2021
The service experience was smooth and easy. I was given loaner and my tire was replaced in a few hours time. Everyone involved was polite and efficient . loaner and my tire was replaced in a few hours time. Everyone involved was polite and efficient . More
Other Employees Tagged: Anthony Persaud
July 18, 2021
Service is excellent however the loaner vehicles should be given to clients with a full tank of fuel. I was given 1/4 fuel and had to get off the highway due to congested traffic and had to refuel beca be given to clients with a full tank of fuel. I was given 1/4 fuel and had to get off the highway due to congested traffic and had to refuel because I would not have made it home. I was very disappointed More
July 08, 2021
Easy to get appointments,good location,service manager was answering every question I had! Technician did a good job,in a timely manner!great service,I recommend it to everyone! was answering every question I had! Technician did a good job,in a timely manner!great service,I recommend it to everyone! More