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Crystal Thompson
398 Reviews
After working in a BHPH industry for almost 16 years, I recently joined the Toyota of Cleveland family. It is my goal to make each individual sales process as smooth and enjoyable as possible, ensuring you have a pleasant experience. I love working with people and making a difference in each person's day.
Read more398 Reviews
Write a ReviewDealership Experience
5 yrs, 2 mos
Industry Experience
20 yrs, 8 mos
Languages Spoken
English
398 Reviews of Crystal Thompson
November 17, 2025
This is the second used vehicle that we bought from TOC. Thank you for helping us without any pressure. Thank you for helping us without any pressure. More
by karinsmith831
Other Employees Tagged: Tyler Gibson
November 16, 2025
It was a nice experience buying my car at Toyota of Cleveland. Ian Bentley was very helpful, knowledgeable, and thorough with all the process. He was a good communicator. The staff I met were all frien Cleveland. Ian Bentley was very helpful, knowledgeable, and thorough with all the process. He was a good communicator. The staff I met were all friendly. Overall, Toyota of Cleveland exceeded all my expectations. More
by aireentan
Other Employees Tagged: Ian Bentley
November 06, 2025
Toyota is the best place to buy your car! Would recommend to everyone! Go see Alfred! Would recommend to everyone! Go see Alfred! More
by Morganbutler1126
Other Employees Tagged: Monte' Burney, Alfred Odister, Jason Keith, Alfred Odister
November 04, 2025
Total professionals . Not pushy . They listened to what I needed and they want what’s best for you . Not pushy . They listened to what I needed and they want what’s best for you . More
by Adperry
Other Employees Tagged: Monte' Burney, Matthew Frady
October 22, 2025
Worked with Mr. Greg Bain and could not have been happier with the customer service I received. He answered all my questions and was not pushy at all. Will definite Greg Bain and could not have been happier with the customer service I received. He answered all my questions and was not pushy at all. Will definitely return. More
by Will
Other Employees Tagged: Gregg Bain, Shane DeFoor
October 16, 2025
Our sales person was Mathew and he was outstanding. We bothered him many times. and he was very gracious and kind every time to meet our wants and demands. Monte the general manager went out of his w We bothered him many times. and he was very gracious and kind every time to meet our wants and demands. Monte the general manager went out of his way to make sure we were happy and satisfied with our new Siena Van. More
by Vicky Tran
Other Employees Tagged: Monte' Burney, Matthew Frady
October 12, 2025
Went in looking for a truck and left with a truck! Thank you for helping me out! Thank you for helping me out! More
by Starkisj
Other Employees Tagged: Tyler Standridge
October 05, 2025
Everyone was fantastic. I absolutely hate the vehicle I bought and am disgusted with my myself. Worst decision I've ever made. The people at the dealership were 100% great I absolutely hate the vehicle I bought and am disgusted with my myself. Worst decision I've ever made. The people at the dealership were 100% great though. More
by lilbittycatdog88
Other Employees Tagged: Mike Covington, Laurie Hughes, Michael Dylan Covington
October 01, 2025
Have purchased 3 vehicles from this dealer since 2023. Stockton Coffee, Sales Mgr. & Austin Calfee, Sales, really work hard to satisfy my wife and myself. Thanks also to Madison.Guy & Crystal Thompson for Stockton Coffee, Sales Mgr. & Austin Calfee, Sales, really work hard to satisfy my wife and myself. Thanks also to Madison.Guy & Crystal Thompson for your assistance! Good trade in & price on the vehicles in the purchase! 👍 More
by Chuck
Other Employees Tagged: Stockton Coffey, Madison Guy, Austin Calfee
September 24, 2025
Had a great experience . Austin Calfee took time to let us test drive three vehicles he never rushed or pressured us into buying a vehicle. He worked very hard to get us a gr Austin Calfee took time to let us test drive three vehicles he never rushed or pressured us into buying a vehicle. He worked very hard to get us a great deal and we greatly appreciate it.. More
by Tabbysboys
Other Employees Tagged: Austin Calfee
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