DJ Tramp | Page 2

At every stage of our interaction with the dealership we were treated with respect. Our salesman, Joe Micoletti, was fabulous and he exerted no pressure whatsoever.. were treated with respect. Our salesman, Joe Micoletti, was fabulous and he exerted no pressure whatsoever.. More

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This car dealership is like no other I've visited (and bought from) in all my years as a car owner. It feels like home. No higher praise can be given: your staff's commitment to customers makes us feel as bought from) in all my years as a car owner. It feels like home. No higher praise can be given: your staff's commitment to customers makes us feel as if we have found a new family when joining other satisfied Subaru owners. Keep up that spirit of acceptance and service. It is most appreciated. More

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Our purchase experience at Tucson Subaru with Joe Micoletti was very good. Joe spent a lot of time explaining everything to us and was in constant communication with us while we waited for the car Micoletti was very good. Joe spent a lot of time explaining everything to us and was in constant communication with us while we waited for the car to arrive. We are loving the car so far. More

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Sean found me exactly what I was looking for. He is extremely knowledgeable about the differences between the models in each vehicle class. He was a pleasure to work with and I would not hesitate He is extremely knowledgeable about the differences between the models in each vehicle class. He was a pleasure to work with and I would not hesitate to call him the next time I'm in the market for a new vehicle. More

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Joe was super easy to work with and he was very knowledgeable about the vehicle I purchased. From DJ (General Manager) to Joe to Traci (Business Manager), it was a positive buying experience! Ted knowledgeable about the vehicle I purchased. From DJ (General Manager) to Joe to Traci (Business Manager), it was a positive buying experience! Ted Briggs More

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Very nice people, great experience! We were welcomed right as we got in and helped. I was originally looking for an Outback but as I was talking to the salesman, I figured out the size We were welcomed right as we got in and helped. I was originally looking for an Outback but as I was talking to the salesman, I figured out the size and my needs were better in the Ascent. I test drove a model and found what I was looking for in color and materials. I thought I was just going to look and get an idea, but with the great deal, I ended up buying the next day! They were all so helpful and I'm really happy with my new car. More

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Always a pleasure to purchase or have your vehicle serviced, first class auto dealership, professional salesman. serviced, first class auto dealership, professional salesman. More

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Alfredo Alvarez let us know immediately when a vehicle that matched our needs arrived, and answered all our questions. He was professional in every respect, including answering questions after the sale. that matched our needs arrived, and answered all our questions. He was professional in every respect, including answering questions after the sale. It was the best buying experience ever! More

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CJ is fun and easy to work ! He and Traci make a great caring team to get you into your new car and out the door in style!! He and Traci make a great caring team to get you into your new car and out the door in style!! More

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Tucson Subaru is a First Class Operation! !! Their professionalism, teamwork, auto knowledge, clean vehicle presentation, upfront pricing, clean cool showroom and restrooms, was all part of my !! Their professionalism, teamwork, auto knowledge, clean vehicle presentation, upfront pricing, clean cool showroom and restrooms, was all part of my excellent customer experience. They even provide snacks and beverages during your business transactions. After my auto had a sudden total mechanical failure in 2/2022, I desperately searched the challenging Tucson auto market for a vehicle, for four months, via rental cars and Ubers. Finally, Kevin Gribble provided me a perfect auto solution to my agonizing situation. The vehicle he suggested met my physical needs, budget, and exceeded my expectations with the style, color and awesome features. I first connected with Kevin in 4/2022, via online searching and inquiries. My first impression was that he was a true career professional. He responded quickly with my interest in a couple vehicles. He communicated very well via text, email, sharing photos, prices, and general vehicle condition. At the time, I didn’t quite decide on the vehicle. However, in June I went online and inquired again about a vehicle at Tucson Subaru. Again, Kevin responded quickly to my interest and we scheduled an appointment. As I Ubered across town to the dealership 6/8/22, Kevin pulled the vehicle of my interest into the shade, turned on the AC, ready for me to test drive. Wow, he demonstrated amazing thoughtfulness on that hot 105 degree day! Very impressed! Unfortunately, the vehicle didn’t quite accommodate my physical needs. I shared with Kevin that I had been in a past auto accident and have neck and back pain from injuries. Kevin, again had a back up plan. He recommended a vehicle I had not considered. It turned out to be the perfect vehicle for me. Kevin, thank you again for going outside the box to meet my needs! I also want to recognize the Finance Manager, Curt McHenry for presenting all the financial information to me as painlessly as he could. Again, he was professional, friendly, knowledgeable and patient with me. Thank you! In addition, after I drove my new vehicle home, I had an email waiting for me from JD Tramp, General Sales Manager, thanking me for my business and for choosing Tucson Subaru. Impressive! The day after my purchase, I contacted Kevin about a couple issues needing some attention. He scheduled me to meet Christian Badger, from their Service Department, who took care of my questions and concerns, timely with a very friendly and professional attitude. Again, thank you Tucson Subaru for this refreshing and amazing customer experience from your Tucson, Az. Team! May you have continued success. Sincerely, Linda S. Gray More

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