Dalton Farris

I made a Service appointment for my 2023 Buick Encore GX (purchased @ Weber Creve Coeur) for Diagnosis of a "Service Engine" light on 6/16, & the appointment was for 7/3 (soonest I could get it in...no big (purchased @ Weber Creve Coeur) for Diagnosis of a "Service Engine" light on 6/16, & the appointment was for 7/3 (soonest I could get it in...no big deal). I dropped the Vehicle off @ Weber on 7/2, & the following morning received a text with a link to track the progress of my Vehicle's Service appointment. All day it was in "Arrival" status, but I thought nothing of it, as if it's not being updated...that means my Tech is too busy working on my Vehicle to update. I called Thursday afternoon around 4:30-ish to get a progress report, at which time I was informed that my Vehicle had not even been looked at & wouldn't be until "mid to late Next Week." When I asked why the delay (even after making an appointment) I was told "that appointment just saves your place in line." It might be helpful in the future to put that little detail right out front to avoid any future upset. I'm fortunate in that we have an additional vehicle that can be used ('87 Corvette that I'm not too wild about putting a load of miles on), but not having a Vehicle that I'm currently making payments on for what could possibly 2 weeks is very inconvenient. I appreciate your quick attention/resolution to this matter. More

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Always a great experience working with the Weber Team. Dalton makes the process so easy! Great customer service. Our go to dealer! Dalton makes the process so easy! Great customer service. Our go to dealer! More

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Everyone was very kind, helpful and knowledgeable when I came in to purchase my new car. came in to purchase my new car. More

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Dalton Farris made our first car-buying experience at a dealership an absolute pleasure. He was incredibly helpful, friendly, and patient, guiding us through every step of the process. He took the time to dealership an absolute pleasure. He was incredibly helpful, friendly, and patient, guiding us through every step of the process. He took the time to answer all of our questions thoroughly and never made us feel rushed, ensuring we felt confident in our decision. We couldn’t have asked for a better experience! More

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It was a good experience. Josh was very knowledgeable and personable. he was patient when we changed our mind Josh was very knowledgeable and personable. he was patient when we changed our mind More

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Joe M. and Dalton F. both provided excellent service and support during the purchase of a new Suburban. The dealership was well prepared to complete this sa and Dalton F. both provided excellent service and support during the purchase of a new Suburban. The dealership was well prepared to complete this sale and made the process effortless for us. Instructions on the operation of the new vehicle were done well. Steve Weiss (sales manager) was also very helpful with a question we had regarding the vehicle and was great support to his sales team. More

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Dalton was awesome from start to finish. I couldn't ask for a better person, he was knowledgeable and went that extra mile. I couldn't ask for a better person, he was knowledgeable and went that extra mile. More

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I worked with Dalton for this deal. Everything went great! He gave me a great deal for buying a car for the first time. And a great trade in offer! Everything went great! He gave me a great deal for buying a car for the first time. And a great trade in offer! More

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Mike Busch & Dalton Farris are the best at Weber Chevrolet. I am a repeat customer and have referred numerous people to see either of them. Highly recommend! Chevrolet. I am a repeat customer and have referred numerous people to see either of them. Highly recommend! More

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It was pretty easy but definitely no pressure or feeling uncomfortable. I would do it again!! uncomfortable. I would do it again!! More

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