Dan Lochner
Dan Lochner at Tenvoorde Ford
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Dan Lochner | Page 7

Finance Manager

Tenvoorde Ford

185 Roosevelt Rd.
St. Cloud, MN 56301

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4.5
74 Reviews
4.5

74 Reviews

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74 Reviews of Dan Lochner

June 12, 2021

Dealership Rating
Employee Rating

They were the only dealer who had the truck that I wanted at the price that I wanted to pay. After a few days, I noticed a couple of issues. $3800 worth of repairs. They could have split the cost, or made me More

by jfkruser
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Rodriguez, Zachary Stumpf, Kris Culhane , Mike Tenvoorde

Jun 15, 2021

Tenvoorde Ford responded

Thanks for taking the time to leave us a positive review today! We continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

May 13, 2021

Dealership Rating
Employee Rating

I cannot say enough about our experience at Tenvoorde Ford. From start to finish we had every question and concern answered and truly felt our trade-in was more than fair. After we purchased our F-150, More

by john.stuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim, Jade Aanenson , Russ Hoeschen, Jade Aanensen, Russ Hoeschen, Mike Tenvoorde

May 18, 2021

Tenvoorde Ford responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Congratulations on your new vehicles and have a great day!

May 02, 2021

Dealership Rating
Employee Rating

Thank you for the great experience and answering all our questions regarding our new vehicle purchase. Also thank you for not being one of those sales representatives that push to much to make the sale and More

by KVPPICKLES
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lily

May 04, 2021

Tenvoorde Ford responded

Hi there! We love hearing that you had an exceptional time working with our team! Thanks for giving us this feedback. Have a great rest of your day.

April 18, 2021

Dealership Rating
Employee Rating

We enjoy working with Dan, he is great and has always treated us with great respect. We’ve recommended Dan and Tenvoorde to our friends. More

by fredfiebranz53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Larsen, Chad Williams

Apr 20, 2021

Tenvoorde Ford responded

Thanks for this post! Glad to hear you had a great experience. We'll let Dan know of your appreciation and we look forward to seeing you again soon!

April 16, 2021

Dealership Rating
Employee Rating

I had financing lined up, they wanted to check anyways... I got multiple inquiries on my CBR. I had to return 2 times for their mistakes. More

by EDWARD.J.PETERSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Sam Andreasen

Apr 21, 2021

Tenvoorde Ford responded

Dear Edward, thank you for bringing this to our attention. At Tenvoorde Ford we pride ourselves in straightforward, no-nonsense, and transparent dealings with our clients. We apologize if that was not perceived in your visit. If you wouldn't mind discussing this matter further, please reach out to David Rodriguez at drodriguez@tenvoordeford.com.

April 03, 2021

Dealership Rating
Employee Rating

Great people to work with, go out of their way to help you with any problems and they make sure that everything is done correctly. Great place and people. More

by kmstang14411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 06, 2021

Tenvoorde Ford responded

Hello Kmstang14411, thanks for this post! Glad to hear you had a great experience. We'll let our staff know of your appreciation and we look forward to seeing you again soon!

March 20, 2021

Dealership Rating
Employee Rating

I am not sure if I would recommend the dealership. They had an opportunity to make things right, and they did not. Truck is fine. More

by EDWARD.J.PETERSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Andreasen, Kris Culhane

Mar 28, 2021

Tenvoorde Ford responded

I am very sorry to learn that you did not have a positive experience when you visited our service department. I apologize for your inconvenience. I want to assure you that we take matters of customer service very seriously and I would like to learn more about your situation. If you would like to discuss your visit in greater detail, I would love to talk to you. Please reach out to me at drodriguez@tenvoordeford.com. Regards, David Rodriguez, GM

December 22, 2020

Dealership Rating
Employee Rating

We have always driven Fords now and in the past. They are a good quality vehicle. They have been dependable and trustworthy for us since owning them. I love it. More

by MAGGIE.MAE.PLANTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kris Culhane , Travis Leen

October 17, 2020

Dealership Rating
Employee Rating

Barry, as always, goes above and beyond my expectations. He is an outstanding customer service representative for Tenvoorde Ford. Thanks Barry! Thanks, Thanks, Thank you More

by Rigby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Barry Jensen , James Niemuth

Oct 19, 2020

Tenvoorde Ford responded

Hi there, thank you for taking the time to highlight some of our staff. We are happy to hear about your positive experience with us at Tenvoorde Ford. Have a great day!

September 14, 2020

Dealership Rating
Employee Rating

Rene was extremely helpful and very professional. He answered all of our questions fully. I would recommend Rene to anybody wanting to purchase from Tenvoorde Ford. More

by CJK102913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim , Rene Burguet

Sep 14, 2020

Tenvoorde Ford responded

Thank you for taking the time to leave us this wonderful review! We are thrilled to hear that Rene helped make your experience with us a positive one! We couldn't be any prouder to have you as a part of the Tenvoorde family! Thank you so much for your business and for spreading the word about our great team! Have a great day!

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