David Cassout | Page 2

The whole Shields team made the process of car buying hassle free- They were very professional. the best experience I’ve ever had with a dealership hassle free- They were very professional. the best experience I’ve ever had with a dealership More

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It’s very clean and all of the staff is friendly and willing to help, they do their best to get you the best deals and overall was a great experience willing to help, they do their best to get you the best deals and overall was a great experience More

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Everyone we dealt with was very respectful and good to deal with. They made one error on the paperwork and forgot to give us a $1,000 rebate. They caught the error later and sent us a check promptly. The deal with. They made one error on the paperwork and forgot to give us a $1,000 rebate. They caught the error later and sent us a check promptly. The pickup process for the new vehicle was slow and they should look at ways to speed it up. It took about three and a half hours to do the paperwork. We got a letter from Ford Motor Credit correcting 2 additional mistakes they made on the application. Some additional training on the paperwork procedures may be helpful. More

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We purchased a 2012 Ford F-50 on 06/21/23. David Cassout was our Sales Representative. He provide outstanding service, care and professionalism. Our experience with the entire Shield's Team th David Cassout was our Sales Representative. He provide outstanding service, care and professionalism. Our experience with the entire Shield's Team throughout the entire process was EXCELLENT!! I highly recommended taking the trip to Shield's in Rantoul for your next car shopping experience! More

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What an amazing experience! I had never felt so respected nor allowed to consider all other options so openly and freely before this week of compassion with the Shields Team in I had never felt so respected nor allowed to consider all other options so openly and freely before this week of compassion with the Shields Team in Rantoul, and they even suggested a specific establishment as honest competition. My family has dealt with the amazing people at both Shields locations for over 35 years and possibly even longer, and I will certainly return for my next purchase. Gonna direct any who ask their way. Seriously, these people will be your best option. Thanks, Dave C.! More

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Clean and organized with no high pressure, very knowledgeable of their products and helpful setting things up knowledgeable of their products and helpful setting things up More

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It was very easy to work with everyone there throughout the process. I had a great experience. the process. I had a great experience. More

by jayschroeder86 Verified Customer Verified Customer

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Friendly and personable service. They were willing to work with me on pricing and financing. They were willing to work with me on pricing and financing. More

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they were very nice and listened to what i had to say they were easy to understand i would recommend them they were easy to understand i would recommend them More

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Not only did I find a great car but the sales team that helped us was amazing! Dave was my first contact and the man who helped me get my car and even went so far as to help me link my phone to the car! He helped us was amazing! Dave was my first contact and the man who helped me get my car and even went so far as to help me link my phone to the car! He just started his career in sales but he is going to go far because of the amazing service and attention to details! More

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