David Ferrence
David Ferrence at Smythe Volvo Cars

David Ferrence | Page 2

Assistant Service Manager

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
83 Reviews

Dealership Experience

4 yrs, 8 mos

Industry Experience

10 yrs, 11 mos

4.9

83 Reviews

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83 Reviews of David Ferrence

April 23, 2026

Dealership Rating
Employee Rating

They are exceptionally well prepared well planned, and well organize they know how to take care of customers More

by AMANDA.G.MACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2026

Smythe Volvo Cars responded

Delighted to hear our team provided a well-organized and customer-focused service experience. Thank you for trusting us with your Volvo. We look forward to taking care of your vehicle again. Enjoy!

April 08, 2026

Dealership Rating
Employee Rating

Mark Terry is by far the only reason I bought another Volvo. It is not only the service that he provides, but the personalization in which he gives all of his customers. When I leave my car with Mark, I More

by ASAUNDERS0929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2026

Smythe Volvo Cars responded

How fantastic that Mark’s personalized attention during service of your Volvo XC60 has earned your continued loyalty. We appreciate the confidence you place in Mark and our service team to care for your car. We look forward to supporting you and your XC60 for years to come. Enjoy!

February 07, 2026

Dealership Rating
Employee Rating

Complete focus on the customer’s needs. Service is never a headache and always done professionally. God bless! More

by MATTHEW.AVIGLIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Dewald, Regina Krauza, Patrick Mclaughlin , Patrick Mclaughlin

Feb 07, 2026

Smythe Volvo Cars responded

Hearing that our team provided hassle-free service focused on your needs for your Volvo XC60 is wonderful. Thank you for your kind words and blessings.

January 31, 2026

Dealership Rating
Employee Rating

You will always get honest, clear communication from knowledgeable people who embody the epitome of professionalism. Can't say enough good things about Smythe Volvo, their service, and their people. More

by Peter Burgdorff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2026

Smythe Volvo Cars responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo Cars. Enjoy!

January 29, 2026

Dealership Rating
Employee Rating

The service department is thorough and timely. Great service from really great people . I appreciate their help! More

by TOM@STCOTTERINC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Jan 29, 2026

Smythe Volvo Cars responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smythe Volvo Cars. We look forward to having you as one of our valued customers for many more years to come! Enjoy!

January 16, 2026

Dealership Rating
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Everything Par Excellence, as usual. Response time is exemplary. Getting an appointment was smooth and extremely courteous. More

by Shahbaz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2026

Smythe Volvo Cars responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smythe Volvo Cars, we look forward to having you as a valued customer for many years to come! Enjoy!

January 09, 2026

Dealership Rating
Employee Rating

Jessica, Mark, Ryan, and Regina, went above and beyond to get my car repaired. They keep me in the loop informing me of what had to be done and explaining why it was necessary. Luckily I had an extended war More

by XC40 OSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Smythe Volvo Cars responded

Thanks for sharing your thoughts about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon! Enjoy!

January 02, 2026

Dealership Rating
Employee Rating

When I arrived with my XC60 they were ready for me and my vehicle and greeted me in a polite and positive way. My problem was diagnosed promptly and the repairs were completed the same day. I was provided wi More

by Braunerb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2026

Smythe Volvo Cars responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Enjoy!

December 05, 2025

Dealership Rating
Employee Rating

A business which stands behind its completed work, Very good after sales service. Vehicle service done in a timely manner. More

by BOTTITTACHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Scott Jackson, Tina Dewald , Jason-technician

Dec 05, 2025

Smythe Volvo Cars responded

Chris, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smythe Volvo Cars! Enjoy!

December 04, 2025

Dealership Rating
Employee Rating

Smyth service is the best! Regina and David make sure their workers are doing everything to get people. Their car is back in a timely manner.. More

by BABSTRIES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Regina Krauza , Kyle salesperson

Dec 04, 2025

Smythe Volvo Cars responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo Cars. Enjoy!

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