Diego Aramayo | Page 3

Mercedes Benz of the Woodlands is always clean, friendly, courteous, and on time. They are helpful in every way possible and always make you feel more than welcome in their establishment!! It’s always a plea courteous, and on time. They are helpful in every way possible and always make you feel more than welcome in their establishment!! It’s always a pleasure doing business with them. More

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I would DEFINATELY Stay Away for this Dealership!We I would DEFINATELY Stay Away for this Dealership! We bought a 2017 GLS on ~February 13, 2020. This deal was mostly done over the phone since we live I would DEFINATELY Stay Away for this Dealership! We bought a 2017 GLS on ~February 13, 2020. This deal was mostly done over the phone since we live far away form MBOTW, requested for photos of any scratched, dents or any other damages but their email response was "This vehicle is in perfect condition, no dents or damages" and assured me of it being in perfect condition. We got there after 7:00pm when they were already closed and dark (We were told to come if we wanted that car). We immediately noticed several repairs to the Windshield, and I was really upset that they didn't tell me about it when I asked to disclose any damages.. The General manager assured me that it was fixed and wouldn't be an issue. We took the delivery and the winter storm in Houston hit us that evening, so, the vehicle was garaged for a week. Later, we found that the 2nd key wasn't working so we used the first key to drive. We were on the highway, it was hot but the AC wasn't working. AC was actually blowing hot air and it was very uncomfortable to drive back home. We reported to MBOTW and they picked it up for repair. A couple of days later, they called and said nothing was wrong with the AC and we were probably not using it right (we have been driving GL 450 and GLS since 2008). I wasn't home but their loaner was in my driveway. They insisted that we take our vehicle and return theirs. I sent someone at home to give them their key, but they left my vehicle in my driveway unlocked and key on driver's seat, the door was unlocked. I came home after work and asked my son (minor) for the keys but ,he said MBOTW didn't give him any keys, I checked the vehicle which was unlocked and found keys on driver's seat. I tried to start the engine and it was all dead, I also noticed several small dents on passenger side door. I contacted MBOTW the next day to report these issues. They send someone to jumpstart, and we immediately noticed mold-like smell inside the vehicle coming from AC vents. And, again, they picked up the vehicle and gave us an older smaller loaner vehicle over a week ago. The service manager called yesterday, he said that the vehicle did have an issue with the AC and he has fixed it but the dents on the door will require repair at the body shop and entire door will need to be re-painted. First, we are paying $1100+ a month on this vehicle that we have not been able to drive. Second, we paid for a vehicle that, per MBOTW, was in perfect condition, not for a re-painted vehicle. More

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Woodlands Mercedes is an Excellent Dealership. The staff are very helpful and knowledgeable. Diego and Martin were able to get me a great price and Arturo in financing offered great financing. Thank You are very helpful and knowledgeable. Diego and Martin were able to get me a great price and Arturo in financing offered great financing. Thank You More

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Thanks for your excellent service, it’s a pleasure to make businesses with you , I always recommend this dealership because I feel good I feel lake home with all the workers Mr Arturo Gutierrez he al make businesses with you , I always recommend this dealership because I feel good I feel lake home with all the workers Mr Arturo Gutierrez he always give me the best deal !! More

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I had a great experience with Trent and the entire team at Mercedes Benz of the Woodlands. I bought a trade in vehicle that was not a Mercedes, and they made sure all my questions were answered and I felt at Mercedes Benz of the Woodlands. I bought a trade in vehicle that was not a Mercedes, and they made sure all my questions were answered and I felt comfortable before pulling the trigger. I feel great about my purchase, and happy to have worked with such a great team of people! More

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This is our second time we have purchased a Mercedes from MB of the Woodlands and I was not disappointed at the process or the help that we received from Diego and his associates. Although the process is alw MB of the Woodlands and I was not disappointed at the process or the help that we received from Diego and his associates. Although the process is always long Diego was attentive and very professional in his approach. The whole process was made easy by Diego and E. I wish I could buy everything from Diego. I would know how it works, how it runs and how to take care of it. He’s a good guy! Thanks! More

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I just purchased a new gls450 and returned for training with Noelia Murphy . she was very helpful and just delightful she left us with the request that we call her if we have any questions. she is a credit with Noelia Murphy . she was very helpful and just delightful she left us with the request that we call her if we have any questions. she is a credit to your dealership. thanks Dave elrod More

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1 week ago I purchased my dream car with the help of Diego Aramayo and the team from Mercedes Benz of the Woodlands. From the very beginning Diego made sure that my family and I were taken good care of. Diego Aramayo and the team from Mercedes Benz of the Woodlands. From the very beginning Diego made sure that my family and I were taken good care of. He provided impeccable customer service and went above and beyond to make us feel welcomed and content from the moment we walked in till we left the dealership. He stayed past his work schedule to help us out and answer all of our questions. He also followed up with me a few days afterwards to make sure I was still happy with the car and that everything was in order. I highly recommend this dealership. They truly live up to their great reputation. I am beyond excited to be part of the family! Thank you Diego Aramayo, Michael Lilley and Mercedes Benz - Woodlands! More

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Everyone involved was all about making me happy and comfortable with my purchase. Shout out to my very patient sales guy Diego Aramayo, and his entire team for a fun and easy experience. comfortable with my purchase. Shout out to my very patient sales guy Diego Aramayo, and his entire team for a fun and easy experience. More

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Hands down, best dealership experience I’ve ever had. Drove in from Dallas because Anthony had the exact vehicle I wanted. Finished in 20 minutes! Drove in from Dallas because Anthony had the exact vehicle I wanted. Finished in 20 minutes! More

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