Doug Gilmer

We were welcomed very warmly and professionally at this dealership. Ms. Anh Vu took the time to answer all my questions about RX 350h and the process was the best experience, worked the deal out as we need dealership. Ms. Anh Vu took the time to answer all my questions about RX 350h and the process was the best experience, worked the deal out as we needed. Thank you. More

by lehun Verified Customer Verified Customer

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We had a very easy buying experience! Northside Lexus makes sure that their best pricing is stated up front and there are no markups or unnecessary add-ons. Our salesperson, Gerson, was a Northside Lexus makes sure that their best pricing is stated up front and there are no markups or unnecessary add-ons. Our salesperson, Gerson, was awesome! We drove in from Houston because Gerson went the extra mile to send us videos of not just the outside but the inside of the car so we could be assured the drive was worth it. This is the second car we've bought from Northside Lexus and it will be the first place we go for the next one! More

by mlopez417 Verified Customer Verified Customer

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We have bought at least five vehicles at Northside Lexus. It is our go to dealership. It is our go to dealership. More

by JRSTEVENSJR0 Verified Customer Verified Customer

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Nick, John, and Doug were absolutely amazing! Very easy process and they were engaged and communicative throughout the entire process! Will definitely be a part of this family moving forward! Very easy process and they were engaged and communicative throughout the entire process! Will definitely be a part of this family moving forward! More

by nadikassim Verified Customer Verified Customer

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Mark was the absolute BEST! Smoothest car deal EVER! No issues at all, NONE. Thanks Smoothest car deal EVER! No issues at all, NONE. Thanks More

by yvanne.smith Verified Customer Verified Customer

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Our car was totaled so the need for another vehicle was imminent. But, if you have the opportunity to buy a "new" car, a newer Lexus, why would you make a quick decision? So we called Josh (his reputation imminent. But, if you have the opportunity to buy a "new" car, a newer Lexus, why would you make a quick decision? So we called Josh (his reputation preceded him) with our dilemma and gave him our spec preferences so he'd call us when the vehicle arrived at the dealership. It happened sooner than expected, and we actually missed a car that we had prioritized for hesitating. Josh was patient, yet used every conversation to share the benefits of buying from Lexus and worked with us to prioritize our list. His years of experience at Northside ~ that he has worked the dealership from almost every aspect ~ built confidence and respect for his otherwise "cut to the chase," no nonsense manner of speaking. He knows his "stuff!" The weekend we decided "it's now or never" Josh had one car that met our specs (except the color preference) and we left to make the 4-hour drive from North Texas to Northside. Josh met us at the car as we drove into the dealership. The car was beautiful. We were hard pressed to find a flaw in an almost 5-year-old vehicle. Then we learned the car was a one-owner vehicle, purchased and serviced exclusively at Northside. This was the perfect scenario for a buyer who loves the Lexus product, the Lexus brand and Lexus service! Josh knew his buyer, he knew how to appeal to our good senses ~ with relevant content. He left no stone unturned in explaining all aspects of the sale and introduced us to Doug in finance who drew up the paperwork in short time. While we bought a car that weekend, we returned home confident we made a good decision. Did we "steal" the car? (Don't think Lexus is going to let you do that!) But we drove away knowing we got a great value including an extended warranty and we received flawless 5-Star service. As for the color? We have learned to love it! More

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We had the most wonderful experience at Northside Lexus. All of the sales staff were incredibly helpful and accommodating. All of the sales staff were incredibly helpful and accommodating. More

by lcstrahm Verified Customer Verified Customer

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This was the best experience I have ever had when buying a car. James and Kathy answered every question both text and in person. I never felt pressured. I love my car. a car. James and Kathy answered every question both text and in person. I never felt pressured. I love my car. More

by sandra.c.brewer Verified Customer Verified Customer

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Joshua Keough is the best salesman I have ever encountered. Give him a raise! Truly impressive! encountered. Give him a raise! Truly impressive! More

by mullen585 Verified Customer Verified Customer

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I just bought my new ES350 from Victoria de Hoya and bingo two later due to some self inflicted pain , had it in the repair shop to replace my left front rim Both experiences have been very positive bingo two later due to some self inflicted pain , had it in the repair shop to replace my left front rim Both experiences have been very positive Thanks to northsides sales and service team A big thank you to Anickan Edem for his kindness and consideration Jim m More

by Jim m Verified Customer Verified Customer

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