Doug MacAdam | Page 12

Doug did a great job setting me up with a big service and getting me off to work on time getting me off to work on time More

by SCHEICHET Verified Customer Verified Customer

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Always have a good experience at Smythe. Doug and the service team are all friendly, courteous and all around excellent. Doug and the service team are all friendly, courteous and all around excellent. More

by ks51 Verified Customer Verified Customer

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On my visit on 11/7/2025, I brought my car in to have the right front inner door handle replaced. While I was there, I voiced my concerns regarding the windshield washer sprays. The washer sprays were not right front inner door handle replaced. While I was there, I voiced my concerns regarding the windshield washer sprays. The washer sprays were not effective in spraying the washer fluid onto the windshield properly. It turned out that the washer valves were leaking therefore they had to be replaced, and the windshield washer sprays are working properly now. I am satisfied with both jobs that were performed. I would like very much to mention the fantastic treatment from the service advisor, Doug MacAdam. I have dealt with him for quite a while now, and each time, he has been outstanding. His demeanor is always pleasant and professional. I appreciate the fact that he is patient in listening to any concerns I present to him about my car, and he addresses them accordingly. Finally, I like it when he thoroughly explains the type of work that was done. Yes, I am aware that the dealership sends messages to update me of what needs to be done, but I like to hear it as well. To reiterate, I am satisfied with the work on my car and with Doug's' kind nature. More

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Very friendly and knowledgeable team of professionals. I purchased my XC90 as a repeat customer and will continue to buy from Smythe. Thanks Stephen, Jay and Abood! I purchased my XC90 as a repeat customer and will continue to buy from Smythe. Thanks Stephen, Jay and Abood! More

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Doug McAdams is the best service provider for the past 30 years. Love him! He’s a true professional in so many ways. Always is looking out for my best interests. My family and I trust him with our lives. Tha years. Love him! He’s a true professional in so many ways. Always is looking out for my best interests. My family and I trust him with our lives. Thanks, Doug! More

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I recently brought my Volvo in for its 40,000-mile maintenance service and had the pleasure of working with Doug, whose exceptional customer service truly made the experience outstanding. From the mom maintenance service and had the pleasure of working with Doug, whose exceptional customer service truly made the experience outstanding. From the moment I arrived, Doug greeted me with a warm, professional demeanor and took the time to clearly explain what the service would entail. He kept me informed throughout the process, answered all of my questions with patience and expertise, and went above and beyond to ensure everything was handled efficiently. It's rare to encounter someone so genuinely dedicated to customer satisfaction. Doug is a true asset to the team and made this routine visit feel like a VIP experience. More

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I have been dealing with Smythe Volvo for 25 years, they are fantastic. Great customer service - go see Doug! are fantastic. Great customer service - go see Doug! More

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The most striking feature of Smythe's Volvo Dealership is the professional and courteous nature of its staff. Coupled with which, the service which is provided there is of a very high standard. the professional and courteous nature of its staff. Coupled with which, the service which is provided there is of a very high standard. More

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Jessica was very accommodating and met all my needs. She went out of her way to help me and ensure the car was in good condition and did not require additional maintenance. She went out of her way to help me and ensure the car was in good condition and did not require additional maintenance. More

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Smythe Volvo continues to be the dealership that they have been for the past 70 years. An outstanding organization to do business with. We could not be happier with the decision that we made and all aspe have been for the past 70 years. An outstanding organization to do business with. We could not be happier with the decision that we made and all aspects of our purchase at Smythe. Kevin‘s ability to find people that think like he does for the benefit of the organization is second to none. More

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