Doug MacAdam
Doug MacAdam at Smythe Volvo Cars

Doug MacAdam | Page 12

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
533 Reviews

I have over forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.

Dealership Experience

42 yrs, 8 mos

Industry Experience

42 yrs, 8 mos

4.9

533 Reviews

Write a Review

533 Reviews of Doug MacAdam

December 31, 2025

Dealership Rating
Employee Rating

My appointment to service my XC90 car proved to be an enjoyable time! Thank you for providing A facility at Smythe Volvo that is kept clean, modern, and inviting. Additionally, the accessible lounge wait More

by DR.VIRGINIAWOLFE1
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

Dec 31, 2025

Smythe Volvo Cars responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Enjoy!

December 30, 2025

Dealership Rating
Employee Rating

The service is always excellent. They really care about doing a confident job. They will fit you in when you have an emergency. More

by J.A.ROOP3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Regina Krauza

Dec 30, 2025

Smythe Volvo Cars responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smythe Volvo Cars to be a positive one. Please don't hesitate to reach out if you need anything else. Enjoy!

December 28, 2025

Dealership Rating
Employee Rating

I’m a long time customer of Smythe Volvo. Regina (service manager) is truly a gem. She always responds to questions that I have and makes the service experience matter. I have a long time r More

by PBARKS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2025

Smythe Volvo Cars responded

We appreciate your loyalty and the trust you place in Smythe Volvo Cars. Our team works hard to provide knowledgeable and responsive service. Thank you for sharing your experience.

December 25, 2025

Dealership Rating
Employee Rating

Doug makes the entire experience seem less and explains every item in detail but in layman terms. More

by Mandncohen
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

Dec 26, 2025

Smythe Volvo Cars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Enjoy!

December 23, 2025

Dealership Rating
Employee Rating

Doug is the best. Clear communication and practical advice. Doug is reliable and his expertise is top-notch. More

by GOLDSTEINERICM
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

Dec 23, 2025

Smythe Volvo Cars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Enjoy!

December 22, 2025

Dealership Rating
Employee Rating

Smythe Volvo and Doug MacAdam are the best! Appreciate the wonderful vehicle and outstanding service! More

by DRRTROBINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Tina Dewald

Dec 22, 2025

Smythe Volvo Cars responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Enjoy!

December 20, 2025

Dealership Rating
Employee Rating

Efficient I experience kindness and professionalism each visit. I appreciate the patience and flow of the operation More

by SLK
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

Dec 20, 2025

Smythe Volvo Cars responded

Thank you for recognizing our team's dedication at Smythe Volvo. We're glad to hear about your positive experience with us.

December 19, 2025

Dealership Rating
Employee Rating

Great No no no no no No no no no no no no no No More

by Chuck58
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

Dec 20, 2025

Smythe Volvo Cars responded

Thanks!

December 19, 2025

Dealership Rating
Employee Rating

Customer for 20 plus years and working with Doug has always been effortless. Doug explains the issues with the cars and move forward to keep our cars running perfectly. More

by Volkswagen19@
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

Dec 19, 2025

Smythe Volvo Cars responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Enjoy!

Dec 19, 2025

Volkswagen19@ responded

Doug is great

December 19, 2025

Dealership Rating
Employee Rating

I have been having service at Smythe Volvo for 50 years. They have always been wonderful to me. They are gracious, helpful and accommodating whenever I need help and they keep my Volvo in good and safe cond More

by KENNETHJER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2025

Smythe Volvo Cars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Enjoy!

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