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Doug MacAdam

Overview Reviews (527) Inventory (337)

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Doug MacAdam

Doug MacAdam | Page 12

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

I have over forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.

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4.9

527 Reviews

Overview Reviews (527) Inventory (337)

Dealership Experience

42 yrs, 4 mos

Industry Experience

42 yrs, 4 mos

4.9

527 Reviews

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527 Reviews of Doug MacAdam

December 20, 2025

Dealership Rating

Employee Rating

Efficient I experience kindness and professionalism each visit. I appreciate the patience and flow of the operation visit. I appreciate the patience and flow of the operation More

by SLK

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Doug MacAdam

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Dec 20, 2025 -

Smythe Volvo Cars responded

Thank you for recognizing our team's dedication at Smythe Volvo. We're glad to hear about your positive experience with us.

December 19, 2025

Dealership Rating

Employee Rating

Great No no no no no No no no no no no no no No More

by Chuck58

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Doug MacAdam

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Dec 20, 2025 -

Smythe Volvo Cars responded

Thanks!

December 19, 2025

Dealership Rating

Employee Rating

Customer for 20 plus years and working with Doug has always been effortless. Doug explains the issues with the cars and move forward to keep our cars running perfectly. always been effortless. Doug explains the issues with the cars and move forward to keep our cars running perfectly. More

by Volkswagen19@

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Doug MacAdam

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Dec 19, 2025 -

Smythe Volvo Cars responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Enjoy!

Dec 19, 2025 -

Volkswagen19@ responded

Doug is great

December 19, 2025

Dealership Rating

Employee Rating

I have been having service at Smythe Volvo for 50 years. They have always been wonderful to me. They are gracious, helpful and accommodating whenever I need help and they keep my Volvo in good and safe cond They have always been wonderful to me. They are gracious, helpful and accommodating whenever I need help and they keep my Volvo in good and safe condition I would recommend them to anyone More

by KENNETHJER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Coward, Scott Jackson, Mark Terry, Jessica Hermida

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Dec 19, 2025 -

Smythe Volvo Cars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Enjoy!

December 18, 2025

Dealership Rating

Employee Rating

Great overall experience. Was told exactly what to expect in terms of timing. Comfortable environment Was told exactly what to expect in terms of timing. Comfortable environment More

by RONDEBJAKI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Jackson

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Dec 18, 2025 -

Smythe Volvo Cars responded

Thanks for sharing about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon! Enjoy!

December 17, 2025

Dealership Rating

Employee Rating

Excellent experience. Service was quick and efficient and all issues explained in detail. Doug was extremely helpful. Service was quick and efficient and all issues explained in detail. Doug was extremely helpful. More

by Mark

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Doug MacAdam

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Dec 22, 2025 -

Smythe Volvo Cars responded

Thanks for sharing your experience with us. We're glad our team was useful and the service met your expectations at Smythe Volvo.

December 16, 2025

Dealership Rating

Employee Rating

Doug MacAdam has made certain that every experience now and past have been exceptional. Doug is knowledgeable and keeps the customer informed. and past have been exceptional. Doug is knowledgeable and keeps the customer informed. More

by CLINTONJOSEPHDAVIS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Doug MacAdam

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Dec 16, 2025 -

Smythe Volvo Cars responded

December 12, 2025

Dealership Rating

Employee Rating

Great attentive service. Timely. Listen and respond - one of my favorite businesses to do business with. Timely. Listen and respond - one of my favorite businesses to do business with. More

by AMY.RADIN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tina Dewald, Abood Katib

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Dec 12, 2025 -

Smythe Volvo Cars responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smythe Volvo Cars to be a positive one. Please don't hesitate to reach out if you need anything else. Enjoy!

December 12, 2025

Dealership Rating

Employee Rating

Doug kept me informed all the way through the process. Responded promptly and got the truck done earlier than i expected. Responded promptly and got the truck done earlier than i expected. More

by deadirish66

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Doug MacAdam

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Dec 12, 2025 -

Smythe Volvo Cars responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Enjoy!

December 11, 2025

Dealership Rating

Employee Rating

Doug was tremendous - very professional, and gave terrific advice. The dealership even let me use a side office to take a conference call while I waited! terrific advice. The dealership even let me use a side office to take a conference call while I waited! More

by Danstorm

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 12, 2025 -

Smythe Volvo Cars responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Enjoy!

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