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Doug MacAdam
528 Reviews
I have over forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.
Read moreDealership Experience
42 yrs, 6 mos
Industry Experience
42 yrs, 6 mos
528 Reviews
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528 Reviews of Doug MacAdam
Verified Customer
January 03, 2026
My tire blew out. I dropped it at the dealer that night and it was ready within hours the next day. Smythe Volvo is absolutely best in class. I dropped it at the dealer that night and it was ready within hours the next day. Smythe Volvo is absolutely best in class. More
by SHAUN.CHALK
Other Employees Tagged: Doug MacAdam
January 03, 2026
Doug was amazing. Top notch advisor and was super transparent about everything. I’m glad I made the switch from my previous Volvo dealer. Top notch advisor and was super transparent about everything. I’m glad I made the switch from my previous Volvo dealer. More
by jkelley
Other Employees Tagged: Basil was also pretty great when I initially called in!
January 02, 2026
When I arrived with my XC60 they were ready for me and my vehicle and greeted me in a polite and positive way. My problem was diagnosed promptly and the repairs were completed the same day. I was provided wi vehicle and greeted me in a polite and positive way. My problem was diagnosed promptly and the repairs were completed the same day. I was provided with a loaner vehicle and was able to complete my busy day and got my vehicle back at the end of the day. A good experience no doubt I will return. More
by Braunerb
Other Employees Tagged: Tom Coward, Scott Jackson, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence, Billy Shannon, Jessica Hermida, Patrick Mclaughlin
December 31, 2025
My appointment to service my XC90 car proved to be an enjoyable time! Thank you for providing A facility at Smythe Volvo that is kept clean, modern, and inviting. Additionally, the accessible lounge wait enjoyable time! Thank you for providing A facility at Smythe Volvo that is kept clean, modern, and inviting. Additionally, the accessible lounge waiting area is spacious and there is a good selection of snacks, hot beverages, reading materials and television shows to choose from. Furthermore, Doug provided excellent customer service to me in identifying and explaining the condition of my car and why needs to be taken care of with utmost importance. More
by DR.VIRGINIAWOLFE1
Other Employees Tagged: Doug MacAdam
December 30, 2025
The service is always excellent. They really care about doing a confident job. They will fit you in when you have an emergency. They really care about doing a confident job. They will fit you in when you have an emergency. More
by J.A.ROOP3
Other Employees Tagged: Tom Coward, Regina Krauza
December 28, 2025
I’m a long time customer of Smythe Volvo. Regina (service manager) is truly a gem. She always responds to questions that I have and makes the service experience matter. I have a long time r Regina (service manager) is truly a gem. She always responds to questions that I have and makes the service experience matter. I have a long time relationship with the owners and that is reason I continue to own a Volvo. Staff is very knowledgeable. More
by PBARKS0
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tom Coward, Tina Dewald, Regina Krauza, Billy Shannon
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