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Doug MacAdam
Doug MacAdam at Smythe Volvo Cars

Doug MacAdam | Page 11

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
510 Reviews

I have over forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.

Dealership Experience

42 yrs, 3 mos

Industry Experience

42 yrs, 3 mos

4.9

510 Reviews

Write a Review

510 Reviews of Doug MacAdam

December 12, 2025

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Employee Rating

Great attentive service. Timely. Listen and respond - one of my favorite businesses to do business with. More

by AMY.RADIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tina Dewald, Abood Katib

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Dec 12, 2025

Smythe Volvo Cars responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smythe Volvo Cars to be a positive one. Please don't hesitate to reach out if you need anything else. Enjoy!

December 12, 2025

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Employee Rating

Doug kept me informed all the way through the process. Responded promptly and got the truck done earlier than i expected. More

by deadirish66
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

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Dec 12, 2025

Smythe Volvo Cars responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Enjoy!

December 11, 2025

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Doug was tremendous - very professional, and gave terrific advice. The dealership even let me use a side office to take a conference call while I waited! More

by Danstorm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 12, 2025

Smythe Volvo Cars responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Enjoy!

December 11, 2025

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Employee Rating

Great experience with Doug as always. I would definitely recommend to others. Professional, trustworthy, and clear. More

by awefijwiefojwiejf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson

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Dec 11, 2025

Smythe Volvo Cars responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Enjoy!

December 11, 2025

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Employee Rating

I got my car through broker. Car is great. I got what I wanted. A lot of a new good stuff. More

by VLEY1120
Recommend Dealer
Yes
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Dec 11, 2025

Smythe Volvo Cars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Enjoy!

December 09, 2025

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Employee Rating

I have relied on the dealership service team for over ten years to keep my car safely on the road More

by BMLEMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson

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Dec 10, 2025

Smythe Volvo Cars responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Enjoy!

December 04, 2025

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Employee Rating

i have been dealing with doug for many years. you are lucky to have him!!!! More

by macadam.lindsay43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Jessica Hermida , Kevin Flanagan

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Dec 04, 2025

Smythe Volvo Cars responded

Thanks for sharing your thoughts about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon! Enjoy!

November 22, 2025

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Employee Rating

We were very pleased with our experience at Smythe Volvo for recent scheduled routine maintenance. More

by CARLEENA9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 22, 2025

Smythe Volvo Cars responded

Thanks for sharing about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon! Enjoy!

November 21, 2025

Dealership Rating
Employee Rating

Very happy with last visit. Great staff. I had an issue with the vehicle that i just bought but they resolved it. More

by mneglia57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Scott Jackson, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence, Billy Shannon, Patrick Mclaughlin

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Nov 21, 2025

Smythe Volvo Cars responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smythe Volvo Cars, we look forward to having you as a valued customer for many years to come! Enjoy!

November 18, 2025

Dealership Rating
Employee Rating

Jessica did a terrific job for us. Friendly, prompt and got issue resolved quickly. Thanks! More

by Bbbregman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Jessica Hermida

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Nov 18, 2025

Smythe Volvo Cars responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smythe Volvo Cars to be a positive one. Please don't hesitate to reach out if you need anything else. Enjoy!

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