Doug MacAdam
Doug MacAdam at Smythe Volvo Cars

Doug MacAdam | Page 11

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
527 Reviews

I have over forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.

Dealership Experience

42 yrs, 4 mos

Industry Experience

42 yrs, 4 mos

4.9

527 Reviews

Write a Review

527 Reviews of Doug MacAdam

January 03, 2026

Dealership Rating
Employee Rating

Everyone is always very nice and accommodating. Doug is always so kind and polite. Love the video of the assessment of my vehicle More

by diane.rembisz
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

Jan 04, 2026

Smythe Volvo Cars responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smythe Volvo Cars to be a positive one. Please don't hesitate to reach out if you need anything else. Enjoy!

January 03, 2026

Dealership Rating
Employee Rating

My tire blew out. I dropped it at the dealer that night and it was ready within hours the next day. Smythe Volvo is absolutely best in class. More

by SHAUN.CHALK
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

Jan 03, 2026

Smythe Volvo Cars responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo Cars. Enjoy!

January 03, 2026

Dealership Rating
Employee Rating

Doug was amazing. Top notch advisor and was super transparent about everything. I’m glad I made the switch from my previous Volvo dealer. More

by jkelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Basil was also pretty great when I initially called in!

Jan 03, 2026

Smythe Volvo Cars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Enjoy!

January 02, 2026

Dealership Rating
Employee Rating

When I arrived with my XC60 they were ready for me and my vehicle and greeted me in a polite and positive way. My problem was diagnosed promptly and the repairs were completed the same day. I was provided wi More

by Braunerb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2026

Smythe Volvo Cars responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Enjoy!

December 31, 2025

Dealership Rating
Employee Rating

My appointment to service my XC90 car proved to be an enjoyable time! Thank you for providing A facility at Smythe Volvo that is kept clean, modern, and inviting. Additionally, the accessible lounge wait More

by DR.VIRGINIAWOLFE1
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

Dec 31, 2025

Smythe Volvo Cars responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Enjoy!

December 30, 2025

Dealership Rating
Employee Rating

The service is always excellent. They really care about doing a confident job. They will fit you in when you have an emergency. More

by J.A.ROOP3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Regina Krauza

Dec 30, 2025

Smythe Volvo Cars responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smythe Volvo Cars to be a positive one. Please don't hesitate to reach out if you need anything else. Enjoy!

December 28, 2025

Dealership Rating
Employee Rating

I’m a long time customer of Smythe Volvo. Regina (service manager) is truly a gem. She always responds to questions that I have and makes the service experience matter. I have a long time r More

by PBARKS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2025

Smythe Volvo Cars responded

We appreciate your loyalty and the trust you place in Smythe Volvo Cars. Our team works hard to provide knowledgeable and responsive service. Thank you for sharing your experience.

December 25, 2025

Dealership Rating
Employee Rating

Doug makes the entire experience seem less and explains every item in detail but in layman terms. More

by Mandncohen
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

Dec 26, 2025

Smythe Volvo Cars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Enjoy!

December 23, 2025

Dealership Rating
Employee Rating

Doug is the best. Clear communication and practical advice. Doug is reliable and his expertise is top-notch. More

by GOLDSTEINERICM
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

Dec 23, 2025

Smythe Volvo Cars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Enjoy!

December 22, 2025

Dealership Rating
Employee Rating

Smythe Volvo and Doug MacAdam are the best! Appreciate the wonderful vehicle and outstanding service! More

by DRRTROBINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Tina Dewald

Dec 22, 2025

Smythe Volvo Cars responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Enjoy!

...
11
...

Dealership Inventory (337 Vehicles)

used 2026 Volvo XC40 car, priced at $51,246
2026 Volvo XC40
used
Crystal White exterior
Automatic
All-wheel Drive
used 2025 Volvo EX90 car, priced at $51,986
2025 Volvo EX90
used
Crystal White exterior
Automatic
All-wheel Drive
used 2023 Volvo C40 Recharge Pure Electric car, priced at $27,873
2023 Volvo C40 Recharge Pure Electric
used
Thunder Gray Metallic exterior
Automatic
All-wheel Drive
used 2020 Chevrolet Suburban car, priced at $20,981
2020 Chevrolet Suburban
used
Silver Ice Metallic exterior
Automatic
Four-wheel Drive
used 2013 Volvo XC90 car, priced at $9,981
2013 Volvo XC90
used
Electric Silver Metallic exterior
Automatic
All-wheel Drive
used 2025 Volvo XC90 car, priced at $46,581
2025 Volvo XC90
used
Platinum Gray exterior
Automatic
All-wheel Drive